service.hw.in@huawei.com: Huawei India Customer Care Email

sir, i am using huawei modem E8231, and using idea network. the problem is modem is not connecting in 3g network, connecting only in 2g network. from yesterday morning onwards, after updating the huawei modem firmware version to 22.618 from earlier version 21.001. Upadated version of memory 24.9 Mb or 25 Mb. the upadating process done in huawei modem home tab [link - http://192.168.8.1/html/home.html], not upadated from any other website. yesterday 2-3 times only modem is connected in 3g network and automatically it is converted into 2g network itself without changing any settings, after consuming of some data or intially itself changed to 2g network.

yesterday i hav done resetting the modem after contacting your customer care executive, they have given this advice resetting the modem for 30 sec, but after that also modem is connecting in 2g network only. in settings also [ dial up - then -network settings ] it is showing - support 3g networks - check box, right mark symbol for enabling it and network search in AUTO, MANUAL Modes. i kept in manual mode, i have seen various networks available, in that it is taking settings of - IDEA 2G (REGISTERED) defaultly., after changing this setting to IDEA 3G (AVAILABLE), modem is connecting in 2g only, but not in 3g.

So , please solve this problem sir because from yesterday onwards this problem is effecting my bank exams preparation. Pleae help me sir, by resolving thi problem as early as possible.

My phone touch is not working, honor 4x. i have sumbited in Aligarh service center since 31 july, get me no response.

Hello sir, My mobile not open any website. Pls help me. UC browser and chrome not open any website now.

I was having the mobile of your company Huawei Technologies Co.Ltd honour CE0678 MODEL: HOL-U19, WCDMA: 900/2100, GSM: 900/1800/1900, COLOR: BLACK/WHITE, ROM: 16 GB, SAR: 1.29w/kg. It has been lost on 19/10/2017. I have also informed to the local police authorities also on the same day. Requesting you to kindly block the mobile at your end for its further misuse. Thanks Bijendra Kumar Mishra 336 C.P. Colony, Morar, Gwalior (M.P.) 474006. Contact No. 94257-41861.

My dongle Huawei airtel 4g hotspot E5573s-606 is not working properly. It is showing only the green light on a network sign and also not connecting to the laptop. It is asking for a driver, so i want a link for a driver of windows 10 for my airtel 4g hotspot.

Respected sir
Since last 15-20 days i am getting very poor net... Speed is Very very slow. Kindly solve it as fast as possible.
Thanking you

I have being order honor 3 band watch it has being past 1 week i am call to customer care service but form honor side there is no response. so kindly take some action and refund my money or give me the product.

Sir, your service center bad service and bad behavior at me.

I want Honor 7x mobile in gold color, plz tell when would it be available?

I want unlock boot loader in my honor 6x device.

Dear sir
I am jamil Arif. I have mailed you 10 days ago about dealership of huawei but there response from your side. Kindly reply me for the same.
Thank you
Jamil Arif

CCL Giddi 'A' near hospital chowk Qno 1CR/11
Dist -Ramghar, jharkhand
Ph no 7371910190

We don't get this mobile by online shopping on flipkart four times sale. we also going your officials site. But we don't have any satisfying answer. And customer care not help me . So how can buy this mobile honer 9lite 4gb blue . Contact no. 9252041812

I need service center location.

Build number - BND-AL10C675B141
IMEI - 867344033193461, 867344033223474
Serial number - QDT4C18115008235

Contact number - 7091137975
City - Patna
State - Bihar

I want Oreo update in my smart phone.

I want a to update to my phone to oreo 8.

Sir, My name is SAYAK MANDAL . From West Bengal, (Uttar Dinajpur) Pin code 733209. I have interested Honor Distributorship. Please help me for Honor Distributorship.
My Contact number :- +917908033173 / +918167574563.

Sir,

We send 2 pcs of huawei e8372 model modems to service center address is #5-9-88/4, 2nd floor, aak complex near lb stadium, opp to klk building, hyderabad 04066687634 on 31/1/2018 but the phone is not working from 2 months how do i receive the modems. call me 9493319328 manikanta.

Billing color missed. so plz sand the bill copy. Need a Honor 6x mobile bill. order number 105-2436370-6270764.

After upgrading Nougat Version to Oreo, I am facing battery draining fast and low brightness issue on my honor 8 lite and the functionality also not good of Oreo version on honor 8 Lite. So want to degrade Oreo to Nougat Version. Plz give me any solution.

I am facing poor charging speed problem in my honor 7x. it takes more than 3 hours to charge.

I think use of 2 phone 1 imei number, please explain this issue.

My mobile not worked volte model no honor tit al00.

i was purchase honor 9lite after one month i have facing this problem....your service was so bad, no support service center.

The charger of phone is not working properly and charge slowly the phone.

the product is very good and nice working without hanging. How we get the warranty response, if phone will damage?

I didnt get update till now my version is 5.0 EUIE.

I have a Honor 9i and i not get oreo Update as long time. plz help me.

How to operate huawei modem model e3531i-1 in laptop? Please tell me this processes to connect to the laptop.

My battery backup is very bad, my battery is not working properly.