022-28791936: VIP Bags Customer Care Phone Number

I am faced one problem. My bag lock is not opening. Why this type of problem in bag. My bag model is tuscon 360 degree.

I am faced one problem. My bag lock is not opening. Why this type of problem in bag. My bag model is Unicorn.

My VIP Suitcase, REVOLESTR 74 is having a lock problem.

I am faced one problem. My suitcase lock is not opening. I forget my lock number. Now my question is that how to open it, without breaking the lock. My bag model is tuscon 360 degree.

I want a replacement of my bag, as there is a crack on the lower part of the bag near the hinge.

I was gifted a trolly suit case by a relative some time back. I am a senior citizen and hardly travel so the suit case has been used by me maximum 4-5 times for 3/4 days each time. One of the handles was detached from the hook because it was not fixed properly at the time of manufacturing as I was told. I carried the suitcase on 10th july to your malviya nagar new delhI centre. The lady available there admitted that it was a manufacturing defect but refused to cover the refixing of the handle under guarantee / warranty cover as the guarantee card was not signed and stamped by the dealer. She told me that on 20th july the repairer will come and then she will call me to seek my acceptance of the charges for refixing of the handle. I did not receive any call from her. Today when I called her to know the status she told me that the handle has been refixed and I have to pay rs 300/-.

I reminded her that she was supposed to seek my acceptance for the charges she had told a lie that she had talked to me and taken my approval. When I denied having such talk with her she told that she will get the handle removed and I could collect the bag on friday the. 28th july. I removing the handle may damage my bag and if she could reduce the charges she replied very rudly " we are not selling vegetables ".

The issues are :

1. Because of manufacturing defect company should own the responsibility for refixing the already existing handle / bag which is in brand new condition.The same can be ascertained being in possession with your Malviya Nagar Delhi Centre. It is your product saying that guarantee card is not signed and stamped will be to evade the responsibility. No charges should be demanded from me.

2. I would like to know if the company recognises such "lies", unfriendly behavior of sales and service personnel and authorises them to use this language. Reply to this will be in the interest of your company as this will bring customer friendly attitude and stop or reduce taking customers for a ride.

Reply awaited

thanks and regards
Vijay gupta
09811412741

I am faced one problem. My suitcase lock is not opening. I forget my lock number. Now my question is that how to open it, without breaking the lock. My bag model is vip 360 degree.

My lock is not opening. Once it opens and when I want to reset it, next time it's not opening.

Hi Dear,
I have received one sky bag as gift from our company. They had purchased that bag in bulk during corporate dealing. So I don't have their bill as well as dealer stamp on warranty card.

I have visited many times on company outlet as well as talked on customer care but they are not responding properly, So I am requesting you please help me and change my bag in under warranty.

For any clarification please feel free to contact with me.

Thanking you
Regards
Puneet Kumar Pandey
Bob-9755009986

I am facing problem with vip trolly bag that it's lock is not opening please help me out to unlock my bag and reset it.

I could not understand what is the problem with the lock. It’s not being opened can any of your service guys can help me out.

Regards
M Sarathbabu
91-9951588151

Res sir, I have purchased VIP trolly bag CSD INDEX NO -37266 from army recently 2 week before but unfortunately in road accident my bag is damaged at upper inside. So I request to you that replace my bag if it possible.

Your customer
Shelke mangesh
Indian army soldier

I know the code but it open some time and some time dont and now its not opening.

I have purchased an article(invoice no -N50S17/3089), I may face problem due to improper bill short name lack of address. please provide current bill.

Hi, I am DURGESH KUMAR Dwivedi from Kanpur. I have purchased a file bag from luggage world Weston road Kanpur at 05/05/2017, it's mention international warranty of 12 month. Some manufacture default I deposit the bag at 07/01/2017 of same store but still present position. I have not got my bag so please help.

My warranty card missing and my bag has a crack. so shop are not change this bag. you can help me.

I now that some time open handles and some not open few days and I am today visit vip Store but my self worenity card isn’t missing.delar told not clear ans. So please help ASAP.

Lock is not opening though number is correct... automatically problem occured. pls provide help to unlock.

My VIP suitcase has developed crack, it is still in its 3 year warranty time. Dear sir pls solve my my bag problem.

Purchase date - 28-12-2016.
Model - XS Double Decker DFT55.
Serial no - HU CF11H11C5V1102.
Inspected by - qc one.

I purchased a bag 3 days back from outlet at Rajkot. Surprisingly the wheels are not working and the counter person is not prepared to replace bag and insisted repairs only. This is not fair it should be replaced only please arrange to instruct accordingly.

My trolley bag of v.i.p got locked!! Kindly help me unlock it!! As it contains important documents I need for my meeting!! Kindly reply me asap!

Sir my strolly model no is TUSCANY 360 STROLLY EXP 67 CP, it's lock not working. Please help for it. Contact me on 9469856550.

I am vedvir yadav purchased a vip suitcase in the month of February, 2017 and I hardly use it. After 2 months its lock was not working properly, so I get it repaired from rajendra place service center. But again after some it's creating same problem lock is not working. It is under warranty period. Rajendra place service centre is permanently closed now. so please tell me how I can get it repaired?

I bought stracher laptop office bag. Inside portion was tear within 20days.. it was replaced. Replaced bag open from side hold hook in a 2days. Frequently it happened . So dislike this model. So I request to replace with other back pack model. I mail to your feed back id before a week .. but did not get the response.

Please provide correct customer care number as I am facing issues with its lock system. Its not opening after putting password also. Where to repair it. plz help.

Please provide the service in Gopalganj bihar.
My contact no. 9006653220, Email atauquir @gmail.com.

I have forgotten the password for my suitcase. Is there any way to unlock my bag?

My VIP suitcase has developed crack, My warranty card missing. Can you help me?