care@jio.com: Reliance Jio Customer Care Email

I have ported my mob. no. 9387111110 to jio bofore 3 months. From the the 1st day itself understood that there is no sufficient signals at my location and so contacted the customer care section. They have informed me to set up LTE and VOLTE etc. and also said that one new Jio tower will start functioning @ Vembalathupadam on Vaniyamkulam - Chalavara road within a few days and later I understood that this start functioning only after 5 or 6 months. Then the customer care section informed me that another tower near to the Vaniyamkulam Grama Panchayath office as well as Nehru Nursing college, Vellarampara road will start functioning soon. But nothing happened and as result still the coverage problem exists.

Today the customer care section says that in my area only 850 range ie. weak signals are available and so I have to change my Samsung J5 phone and to purchase another mobile to get sufficient signals. No! sir it is not possible. Now my plan date ends on 11-01-018. Unless getting the correct information that when the signals/ net work coverage will be available in my samsung j5 phone and then only I have to decide whether I have to continue with Jio or to port my mob. no. to some other mobile operator. Kindly give me the correct information related to the problem as early as possible positively please.

Thanking you
Yours faithfully
sd/-

Jiotv, n even my jio online recharge is not happening

Sir, I am at Odisha the network spped is very bad.I am complaining in min 3months but your service centre has not solve the issue.Yours customer care office management is very bad in Odisha, so some people has changed jio to others network. so,it problem has not solve in 10 days I will be changed your net work.
Thanks

Please deactivate my jio number 7892518471 as i lost my mobile today morning.

Vivo v7plus additional data vouchers are not added my account.

Am from mumbai sion koliwada prteeksha nager near mhada bld T-17 . Somaiya hospital pipe line n.1 bharni
Jio net is very slow when m at my home upper address pls solve the problem .

Incoming and outgoing not working this no 7989936767. Request just I want to inform you plz.

Nobody at call center response last 4 days. plz revert as soon as possible.

Low network and low connectivity speed in my jio number 8853660717. my plan activated is499 +99. please solve my problem. hurry up.

I am old jio customer but my residence village Gothra tehsil sapotra district karauli rajasthan jio network coverage is nil. so can't use jio services my jio mob is 9167399074 if jio services not starting till 31march 2018 i am porting my jio mobile number in this conditions.

Some time network dont connected I my postal address.

I donot get any OTP on my alternative number.
So i canot start my jio 4g voice and call.

Jio internet service are not so speedy 4g as it was at free period... I am not satisfied with its speed at all.

i have jio phone i am recharge top up rs 100 because it is not working out going call please transport that pack voice calling.

Jio is self made we accept it but Jio TV only works on Jio network is your stupidity, your network is not social, all other networks are accessible to all the apps available in our mobile phone. Your network is not like iPhone, if our daily 1GB data completed then how can we watch Jio TV without extra recharge. You should give access to Jio TV with other networks also. Hope you understood my point. Thanks

I have tried many times to download my jioapp bt once I enter jio Mobile Number OTP is not being received,I have already lost 50/ bonus RS for last recharge, is jio cheaters.

My sim is stolen how can i block my sim.

without successfull any recharge payment had declined

Can i see jio tv on idea network?

Dear sir/mam
This is Anshu from Patna.sir/mam in my area the speed of connection is very low i m not uses the services of jio.so,plese take an action for this problems.

Dear sir
459 rs rgchre will be done. but incoming calls i can't hear.. net is ok. incoming call can't work. plz do needful work.

Bakwas jio network. Never use it.

Sir old customer no benefit new 1.5 GB plan.

dear sir I have done a compilation (7 times) for the network in my Geo SIM, which does not have any Result function. I have a blank clip, I am just compliant. Chela 1 yer thi i am annoying call me (8141601050 Nishit Chudasama)

Hi im user of jio from last year n now on 31st dec 2017 i recharge my account with the offer of jio prime exclusive... under that we didn't get any voucher of cashback,any coupon or any cashback in my wallet,so plzz stop fake adds and offers, although this offer isn't fake then what about my account? Give me answer.

I am not able able to use calling function. I am neither able to call anyone nor the call is coming on my number but the internet is working. Please resolve this problem..... And inform me

Dear sir/madam,
Please note we are residing at korlagunta (517501) -Tirupathi this is prime location but signal very poor. Request you to rectify the issue.

Regards:
Mohan b
8328436281

Connection No: 7982784490

Please note that I haven been using JIO since March 2016. and it was working OK till Novmber 17. After that I am unable to make call or use internet due to non availability of connectivity. So I have decided to show my SIM at your service centre at Chittaranjan park, and they said any SIM is damaged and need to be replaced. After that on 16th Jan I have replaced /purchased a new SIM (SAME NUMBER) and they have promised me that it will start within 1 hour. But now after 20 hrs. it is not working and i am unable to call or connect internet. I tried to contact your customer care but there was no one to pick the line.
Kindly do the needful.
My number is 7982784490
Name: Abraham Chacko

Hi, my name is vikram mohite I am using ur service last 1year approximately & I am calling customer care to solved my problem but they people does not solved my problem so I am sending my problem through mail. so my problem is that ki first 1mb to 500mb speed is 4g after 500mb to 1gb it's work 3g why it's happened I don't under stand.I pay to relience company rs. 500/_ for 3 month's &1 gb data per day but company gives 500 mb data per day.if u r not giving proper data (1 gb per day @ 4g speed) stop my service give me back my rs.500/_ wich I am paing to relience company . Otherwise start my data properly .so reply as soon as possible.
Thank's

Sir,
I have received the undermentioned SMS from VM-ADMARK request confirm whether Reliance jio awards 2018 introduced or otherwise.

"Your MOBILE NO HAS W0N BMW, 4 Series Premium CAR from ReliancJIO AWARDS 2018 for claim 18608933333 or care @jio.com"