Official website: Amazon India Online Customer Care Support Link
Link
Company
Department
Customer Care
Region
All India
If the above contact didn't helped you, here are alternatives to reach Amazon India customer support.
Contact Number
1800-3000-9009 - Contact details
cs-reply@amazon.in - Contact details
Support Link
Twitter page - Contact details
Live chat - Contact details
Comments
change of address of delivery
pls help me... I have ordered yureka phone to my friends address but it has to be delivered to other address... how can I change that address.
Sell self published book through amazon
Is it possible to sell self published story book through amazon. If so, what are the T&C.
Cheating case by amazon
Limited time Giveaway!!! Hurry up !!!! Lots of mobiles that are used for testing purpose are not allowed to be sold. So Amazon is Giving away this mobiles for free to limited number of users who got invites.
I received the above fake message from Amazon. Sending all these fake messages to people is a Very Cheap Trick of making publicity and Amazon wasted a lot of time to everyone I known...My time is also wasted like many others.. So I'm gonna file a Serious Cheating on Amazon...Or can I expect a use for wasting my time..?
Closing of my amzon account
A sum of Rs 5499 is in my account. My no order is pending. Pl close my account and credit amount to my bank account.
Refund after empty box
I ordered samsung j7 prime worth rs 15900 rs and got nothing delivered empty box what should i do with that. at least some times accept your mistake why every time customer bear the loss.
Complaint on non replacement of order
Sir, order#402-0427802-4005926. returned as the consignment insured through India post was tempered and suspicious. complaint lodged on 7/4/2017 but till date no reply.
Unable to track
I have been ordered one sukhi gold plated necklace three days back up to now no updated status or any message plz be fast.
Amazon send defective product
I have ordered HP laptop but this product is defective. Amazon is not changing my product and not refund my money i have mail to company also. talk to customer care agents, i have got product 31-5-2017. According to amazon company policy of product return and refund is 10 day. but company is has tack product and not refund my money. so please help me to take my money form amazon.
thanks
Pre delivery
I have order a watch of Geneva Analog RoseG. as my order arrival date is by 23 or 24 .as I have to change my home by 23 early morning 4 a.m can my order be able to deliver today. If possible I will be so grateful to the Amazon. Thank you.
Cancel my order & refund my money
I have order honda activa rain proof body cover dated on 19/6/2017. my order id 171-4809532-8659567 order delivery dated was 21/6/2017 but did not reached till today. i have contact to your customer care but there is no option to talk to your customer executive i am very worried. so pls cancel my order & refund my money an amount of six hundred fourty nine rupees.
thanks & regards
Sitaram panigrahi
date 23/6/2017
Amazon prime subscription but not able to see any movies
I paid annual subscription for RS499/for prime vedios on 14/04/17 but not able to see any movies. not able to contact u over phone. either restore the viewing or refund the amount. oh what a wonderful customer service u are giving #######.
Refund not returned
404-4419886-8065923
Items: 1 of NOKIA 130 WHITE
Order returned but cash refund not done. kindly resolve the issue.
Cancel the order
I want to cancel the order... How do I cancel it???
Refund my money
I was returned my order's dress.... but I couldn't received my money. Please refund my money.
Account is locked
Hello, I created an account with my Dubai mobile number and placed an order for laptop which the delivery is expected today. I want to track the shipment but my account is locked . I get a msg that the account is locked and msg is sent on your mobile on how to unlock the account. I haven't received a single msg on mobile. I did reset the password but the system is not recognising the new password as well. Can you please arrange to fix this or give me contact number for me to get in touch with the technical support, I cannot dial in your India toll free number.
Change of damage led light
LED 3W one set light was purchased. One of the light is not working. Please replace the same immediately. Order no. 40277790252960339.
Refund my money
I had ordered a Mobile phone from amazon site on 30-8-2017 order number this-171-0109312-1708308. I received my order after 2 days and when i order this phone i selected cash on delivery as payment mode and when the amazon person had come at my house he req me to use my ATM for payment. On his req i did it but card swapping machine was not proper at that time so i have to swap my card 3-4 times and till it was not working. so he req me again to give him cash and i give him cash for my phone but when the amazon person had gone. so that time i received a massage that some money had cut from my account. when i call to the sales person for the same thing he answered me that mam i can not return your money u have to call to amazon service. And when i call to amazon and told them my problem that they took me double money as online as well as cash, they revert me that i have to wait for a week to receive my money back. So i want to suggest you all that never buy anything from this amazon site they are cheater and service is also poor of amazon. i am highly dissatisfied from amazon site.
Thanks & Regards
Teena
(8851686894)
Seagate hard disk 1tb not working
I have trying to reach someone on the toll free number but in vain. The hard disk has been used only once and on reuse it is not getting detected. I want some one to respond asap, have sent so many mails, but no response, need a quick response or else filing a complaint with the consumer court against the Seagate hard disk on suppliers with Amazon as well the customer service for not hearing to the complaints.
Cancellation of order - refund
Order no 171-0212152-008994 for OMRAN C28 Nabulizer was cancelled on 5/9/17 and status shown refund successful from your website but Amount is not credited to my account (Rs 2398). Please see that amount is credited back immediately. Send message to 9986889524 regarding your action.
Refund not returned
Order has been picked up and refund not issued. On enquire the matter the attendant not responding properly..... saying my address not matched. while i was telling the same address on which the item delivered.
Material refund money
I already return order no 408-8997842 0033131 of Rs 1950.00, please refund money. Balance in my account for purchase next item.
About refund
I got bad quality, I request for refunding. still i didnt get money, its already 1 month over.
Request for refund the cancel amount
Dear Team,
I am papiya samadder was cancelled the order no OD110282099537304000 on 21-09-17. Request for Return back that amount as earliest for place the new order within 23-09-17 on flipkart.
Regards,
Papiya Samadder
9836353188
Refund issue
I returned order no. 408-7490375-8647529 on 27 july 2017. But my balance does not refund yet. Please refund my balance in my account.
Air fryer discount
I want to buy Philips air fryer through hdfc bank credit card, will i get 10% discount on credit card?
Cash back
As amazon was an offer of 10% cash back on hdfc card user I buy an mobile at Jun but till date I am not received any cash back. plz confirm me what is an root cause and how I will get same?
No helplines are working
Pls note ur offer for buy n pay later is available on any products or only holiday package. none of your helplines are working, call back and give details.
Thnx
Bharat - 8652436369
Not able to place order for one plus 5
I had ordered one plus 5 but inspite of trying debit/credit payment mode my order is not getting placed.
Courier not received
An order was placed vide Order Id no - 408-9636534-3692355 on 22nd Sep 2017. As per the delivery status, it showing delivered but actually it not delivers. Please help to delivered the courier.
Refund issue
I have placed an order for book indian art and culture by nitin singhania order no: 402-0524537-7553132 on october 6th. My order got cancelled and i received an sms saying the amount has been refunded successfully. But till now the amount is not credited to my account. Please refund my money. I want to place another order.
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