care@irctc.co.in: Indian Railways IRCTC Email

I wanted to book the tickets in irctc on 29/05/2017 but ticket is not booking and debit the amount in my account in two times.
Journey: guntur- secundarabad
Train: janmabhumi

I have registered on the IRCTC website but my account is not active. Kindly activate my account.

On 15/06/2017 I booked railway ticket by II AC on Train No. 12626 Kerala Express for my journey from New Delhi to Kottayam. The ticket was booked using Canara Bank credit card No. 524446010506XXXX (Master Card) and when it failed used SBI card No. 433587786408XXXX (VISA). A sum of Rs. 3945/- was deducted from each card and no ticket was issued. both card payments failed. Thus a sum of Rs. 7890/- was deducted cumulatively from both cards. In the IRCTC web site failed transactions the following TXN ids are being shown. a) 100000876333318,b) 100000876325394, c) 100000876261996,d) 100000876261965. so far no refund has been made.

I have many times make a new and create an account but showing always. plz contact international customers service If any long reason and mistake fill form for my side then you suggest plz. And told me that who are this is possible for filling form.

Please refund my amount Transaction id 100000875875253 on 15-05-2017.

I booked a ticket from PIPARIYA to MATHURA JN on 01/07/2017 payment is successful but ticket does not booked. My user ID is Prav0088. please refund my money immediately.

I am not able to change my Mobile Number and email id in my IRCTC website.

I have cancelled my ticket on 29th June 2016, but still m waiting for the refund, customer care people don't know exactly when I will get refund in my account. it's already 13 days passed, very pathetic service, totally disgusting.

Sir, Train No 17235 SBC-NCJ Exp not showing in irtc nor Indian railway site for reservation from Dharmapuri to Tutcorin.

Sir, The mobile number showing in my profile is wrong. While I'm trying to update my number 9745737477 it shows 'mobile number already used'. Because of this facing problem with otp etc. Please do the needful to update my mobile number.

I registered on IRCTC website but did not received my password, i checked and rechecked my number and tried registering many times but without success. I also tried from a different phone number but still never received any sms. This is very bad.

IRCTC please delete my old number in IRCTC rail connect app. number is 9570925479 it is register in app.

I tried booking a ticket for 2 passengers on dt. 30/07/17 and the transaction id no. 100000926678438. It is showing as failed payment in the failed transaction, whereas an amount of rs. 1510 has been deducted from my icicI bank account on the same time. Pl. Refund the amount as soon as possible on by account and necessary intimation may pl. Be sent on my mail id. The snapshot of the failed txn. Is attached for reference.

Pnr nun 4124363051, I have lost my ticket on email.. ..i want my ticket on email.

I have booked three ticket in Rajdhani express form New Delhi to Patna in PNR No.2562639410 and opted atleast two lower birth because the two passengers are old aged and patients. But, after booking all three births are allotted upper without any massage or notice. So, please change at least two lower birth out of three.

Sir, My email id not verified. Mob n. 9599740658.
Paswan Kumar Akhilesh

my railway id was blocked. Please activate my id, my user id is: anshtar

I have registered for online booking ID. What's next step, when I can use my ID?

I forgot my user name & password. When i create a new account after submitted the form shows my email id & mobile no is also used. pls advice me how we can find old user name by mobile no. my mobile no is 8000868718 & email id aksingh.rose@gmail.com. OR remove the my account to irctc.

my user id nikkiip and i have booked a ticket for the journey on 20/08/2017 from pune jn to hubballi jn. Ticket payment is successful but ticket is not booked. please check my information and refund the money. Transaction id 100000947918993 transaction date 18/08/2017.Please contact as soon as possible. Thank You.

I am not able to login in railsaarthi app, so I want to know my reservation.

I booked two tkts for two adults sr.citizens vide PNR no.2335785812 and 6605252770 from Darbhanga to New Delhi and back for 14th Oct. & 18th Oct.2017 respectively. While booking by mistake I couldn't tick the column for sr. Citizens and I paid full amount of the tkts. Will you please consider my mistakes and refund the concession amounts to my bank account?

Refund amount of Rs.480/- not credit in my bank account till date. The copy of bank statement enclosed herewith.

My user I'd is ak8808 and I have booked 2 e-ticket agra cant to Faridabad. Journey date-07.08.2017 and successfully payment but ticket not booked. please check my information and refund my money as soon as because enough delay.

I have booked the ticket in purusottam express (12802) for 17 sep. My money has been deducted from the account but the ticket booking is showing failed (transaction id - 100000961147952). So i requested u to enquire the matter and inform me for that. So that i should have to book the ticket again or this booking will be confirm.

My transaction no.- 100000180143018 and Pnr no.- 2815983723. I am also contact customer care. But not any positive response. So please refund money in my account, as soon as possible.

I have booked in railway e-ticket through online IRCTC NEXT GENERATION PORTAL and payment was deducted from my Savings Bank Account. But ticket status failed “(Ticket details: Name Sri P.D. Vijaya Kumar, Age 56 Years, Train No.17015-Visakha Express, Class-2nd AC and Transaction I.D: 100000962859417, dated: 02.09.2017)”. Hence I have request to kindly return my amount of Rs.1,520/- (Rupees one thousand five hundred and twenty only) at an early date.
Thanking you Sir,

(K.V. Narayana)

I have booked ticket on 5 sep with pnr no 2236107454. It is cancel from your side but still now my money is not back in my bank account.

PNR No.4853109147 & PNR No.8547900792 were cancelled on 24 th Aug & 16Th August. Till date money not refunded to account.

I booked three berths 2nd AC in the train no.22456 KLK/SAINAGAR super exp. all 2nd AC seats were confirmed but we were forced to travel in 3rd AC on dt.03-09-2017 from Kalka to Sai nagar. No matter but I should get the difference. My booking ID was:100000838955326 and PNR No.2331613698.