1800-3000-9009: Amazon India Customer Care Phone Number

Contact No
1800-3000-9009
Toll Free
Company
Department
Customer Care
Hours
24 hours, 7 days
Region
All India
Note
Amazon India customer service with 24x7 support.
This customer support number is not accessible from BSNL/MTNL phones.
Amazon provides online retail services, it is an international e-commerce website for consumers and sellers. Amazon India launched operations in June 2013 and it is a fully owned a subsidiary of Amazon.com Inc.

If the above contact didn't helped you, here are alternatives to reach Amazon India customer support.

Email

cs-reply@amazon.in - Contact details

Support Link

Official website - Contact details
 - Contact details
Live chat - Contact details

Comments

I had placed the order for shoes 402-6002498-6602755 and due to size issue was canceled for exchange. Now it's 8 days I didn't recd any message or call for delivery and even in my account there is no order pending. This kind of service is not expected by Amazon.

Arjunabehera

Mon, 07/03/2017 - 20:03

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Please cancel order and refund my amount of order no#402-3157385-0753137 order date-29.06.2017. Item name-MLS sporting kansas city auto folding umbrella.

Kv Sulochana

Wed, 07/05/2017 - 15:00

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i have purchased statue studio brass hindu god lord hanuman statue standing idol figure religious decor art7 on cash on delivery through Amazon. When the item came to my house, i was not there at home. My house owners paid the amount through card. Immediately I have received the item, but that is not suitable for house purpose. So I returned on 18th June 2017. The pickup Tracking ID: 611146019049. I did not get any refund so far. please let me know the refund status. This is very bad experience with Amazon.

Debajit Ghosh …

Thu, 07/06/2017 - 12:00

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I ordered to your company through online a Chevit men casual running shoe 418-10 on 21/06/2017 but your company send to me a wrong shoe (Chevit men running shoe 414) on 27/06/2017. I apply for return/replacement on 27/06/2017 evening. but till today no one delivery boy come to my house address to pick up the wrong shoe from my house. I contact to your customer care (180030009009) two times on 02/07/2017 and 05/07/2017 , they assured me about my replacement but till today there is no response from your end/no delivery boy come to pick up the wrong delivered shoe.

I ordered a IFB washing machine from amazon on JUNE 24, 017. The machine is defective (broken). I have registered number of complaints but have not received replacement until now. This is very disappointing and I demand a strict action against the (ir-) responsible people associated therewith. hope hear from you soon AMAZON.

I returned my ivoomi me 1+ smartphone On-site show that it is issued on 8 july, but there is no refund. please help me amazon, i buy it for Rs. 5199, and there is no refund shown to me.

Ramesh pandey

Tue, 07/11/2017 - 19:57

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Dear, am trying to buy item,in cash on delivery but after sending OTP, which you have send to my phone, it comes that my no.is connected with other account.brply.

i bought a infocus turbo 5 which was having an broken screen. i am trying to replace for 3 days. please replace it.

He was not showing courier numbr on mobile... How can we sign on blank mobile screen without seeing any data.

Dr. Manuj Kuma…

Fri, 07/14/2017 - 21:05

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I had a very bad experience with amazon. They have locked me out of my account, but they are deducting money from my credit card against my prime amazon membership, which I want to unsubscribe. I have tried every possible way to contact customer care but there is no option for this problem in the customer care number. please help.

Mahesha g

Sat, 07/15/2017 - 09:53

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I have cancelled my order no 40697418464932329. I have paid trough my debit card 7 day go. I have cancelled my order but refund not transfer.. why? please help me.

I ordered one case cover that product quality is not good thats why I return the product placing through mail I will receive the mail the product should be received by courier man within 3 days. 4 days left the courier man will not get the product and also I will not get the refunded amount. Please take the courier and refund the amount quickly.

Piyali Kar

Sun, 07/23/2017 - 00:47

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I ordered 8 different dresses n 6 of them turned out useless n terrible n ill-fitting...so I already returned 2 n hv initiated the return of 4 more today all in the original packaging n bills.But I hv not got any refund as yet.Why must u take so much time to refund....ur men hv taken them back on the 19th n u still hvnt reimbursed my money.Plz call me at 9831483174 n clarify ur stand.

Rohan Kumar

Sun, 07/23/2017 - 10:35

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I am not able to connect 1800 3000 9009 from BSNL mobile or land line. This number is accessible only from other services. I have wasted lot of time dialing from bsnl. why this information is not communicated to customers. This type of service will be a black mark for Amazon.

Venkata Subbar…

Wed, 07/26/2017 - 17:44

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Respected sir,
Order no. 171-9364545-1494718
It is very painful and heart burning to note that amazon management did not take any interest and attention for the payment to the customers pertains to the unwanted products returned to the amazon. In this connection I have to state that product (style98 calf skin leather premium quality messenger bag for women,men ,boys and girls - tan sold by kan& style 98 2795/-) was returned to the amazon through the amazon associate Sri Surya on 22-6-2017 under proper acknowledgement vide tracking no 6 1 1 1 4 6 4 8 8 9 8 2 dated 22-6-2017. Later amazon management as well as seller who supplied the product are contacted number of times by sending mails but there is no response even after 34 days. If such incidents happened one after another the common customers who got highest belief on amazon in will lose belief.

Hence I request the concerned to look in to it personally and see the amount of rs 2795/- is to be transferred to the a/c of customer at the earliest. I hope and believe that amazon in will respond quickly.
with best wishes.

Shilpalokesh

Thu, 07/27/2017 - 02:31

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I have all ready return the product it's not my refund all ready 3days over. pls send me my refund.

C. Sagadevan

Mon, 07/31/2017 - 13:43

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Sir, I ordered and then cancelled Hp inkjet cartridges due to over rate so refund of amount was sent to my credit card so kindly make the payment. Regards.

Tarak Nath Ghosh

Tue, 08/01/2017 - 08:30

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I have ordered for
1. = Generic microphone extension boom vide tracking id = 219132018276.
2. = Microphone pop filter vide tracking id = 235115262702.
It was scheduled to be delivered on 32.07.2017, but suddenly the delivery rescheduled without any information to me. Pl let me know when I will get the delivery.

Regards: Tarak nath ghosh,
Registered mob no: 9836188188 / e mail id : tarak.g47 @gmail.com

Your Amazon.in order (#408-0579547-3561944) of "SHVAS Analogue Black Dial..." has been dispatched! 1 message Amazon.in <shipment-tracking @amazon.in> Sun, Jul 2, 2017 at 4:14 PM Reply-To: no-reply@amazon.in To: shajirenuka @gmail.com
Shipping Confirmation Order #408-0579547-3561944

Hello SHAJI R, We thought you'd like to know that we've dispatched your item(s). Your order is on the way. If you need to return an item from this shipment or manage other orders, please visit Your Orders on Amazon.in.
Arriving: Friday, July 14

Your package was sent to: RENUKA Kottappurath house, Vallikunnam post ALAPPUZHA, KERALA 690501 India

Your package is being shipped by Gati and the tracking number is 943650602. Please note that a signature may be required for the delivery of the package.

Shipment Details
SHVAS Analogue Black Dial Men's Watch DOCBLACK Sold by SINFRA - Rs.643.00
Amazon.in <auto-confirm @amazon.in> Sun, Jul 2, 2017 at 12:45 PM Reply-To: no-reply @amazon.in To: shajirenuka @gmail.com

Your Orders | Your Account | Amazon.in Order Confirmation Order #408-9865355-0865910 Order #408-7751318-2182716 Order #408-0579547-3561944
Hello SHAJI R, Thank you for your order. We’ll send a confirmation when your order ships. Your purchase has been divided into 3 orders.
Order Details Order #408-9865355-0865910 Placed on Sunday, July 2, 2017
Arriving: Saturday, July 8 - Thursday, July 20 Your shipping speed: Standard Delivery
Your order will be sent to: RENUKA Kottappurath house, Vallikunnam post ALAPPUZHA, KERALA 690501 India
Cartney Collection Analog Black Dial Women's Watch CTY-B099 Watch Sold by Filmyshop - Rs.595.00
Item Subtotal: Rs.595.00 Shipping & Handling: Rs.59.32
Order Total: Rs.665.00

I have ordered above two items (watch on 2/7/2017) and guranteed me to be delivered on before 20th July, 2017. But, the items are not received by me. Kindly either deliver or cancel my order and return the amount.

This company is very slow on deliver wifi dongle. i am order free delivery tell but but this is not free deliver you charge 50rs. why then why you write free delivery 212 rs dongal now 262 extra delivery charges. please dont write free delivery and very slow 10 day delivery. why you take 50rs charge?

Syed asif

Wed, 08/02/2017 - 13:56

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As the shipment is taking more than a month.i can't wait for it.as I will be out of station during that time. plz do cancel the order and refund me in cash. not to the account at the earliest.

Ramesh vo

Fri, 08/04/2017 - 13:18

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I want to give my mobile phone product in Coolpad Note 5 invoice statement. urgent....please.
Invoice Number TN
172854211-326444

Please cancell my order no. 403_3811676_0530722 samsung on 5 pro gold amount 7490.

Rajeev Ranjan

Tue, 08/08/2017 - 14:16

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I ordered to your company through online a Book 13/06/2017 but your wrong book is came. I apply for return/replacement on after few mint 13/06/2017 evening. but till today no one delivery boy come to my house address to pick up. I contact to your customer care four times on 19, 24, 27/06/2017 and 02/07/2017 , they assured me about my replacement but till today there is no response from your end/no delivery boy come to pick up. Are you really do something!!!!?

My experience in Amazon is worst ... I have ordered Samsung A9 pro last month.. n it's been more than 15 days they are not delivering my phone instead they are just extending the day of delivery.. Amazon sucks i will not order anything from now on.

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