hotelservice@makemytrip.com: MakeMyTrip Hotels and Holidays email

ID-150507 054212, Hotel booked on 9th May to 10th May, 2015. Hotel Confirmation Voucher was received on 28th April. However, hotel Panchvati Comforts could not confirm the booking. Embarassing service from makemytrip and associated hotel.

I have not received my cancellation Booking for Rs. 2737. Jain Hotel, Panchmarhi. My Booking ID is NH210679490756 & Cancellation Ref ID is IN510R5S200374. So please kindly requested to do this matter after lapse of 20days & reply positively.

Extra payment received booking id NH105912755919 hotel booking first transaction was failed per payment has been received Txn id-525331 amount-rs 1280

On 10-2-1-16 Made booking for Delhi to Srinagar G8-191 for 11-2-16 and Srinagar to Delhi for 12-2-16 by GE-436 both nonstop ,however in confirmation voucher flights were changed to Spice that too with 1 stop. Repeated calls to call centre did not help. Kindly tell why should I not take you to court for causing inconvenience and mental harassment.

Dear Jasvir singh

We were looking into your concern but have found that a few important details are missing. Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.
Team-MakeMyTrip Care

I have booked 2 rooms for 22 and 23 march 2016 in hotel dharam villa. in kalka. this booking is not being shown in my make my trip account.please confirm my booking and show in the mmt account. also give reward points as per the booking made doe 18/19 march in the same hotel is shown. however the second booking is not shown.

Dear Sunita avasare

We were looking into your concern but have found that a few important details are missing. Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end. Assuring you best of our services.

Team-MakeMyTrip Care

My booking Id is NH7105919044896. I booked Rajkamal hotel from 24th to 27th March , 2016...This hotel booking was cancelled from your company, called from Noida on 13th March.. Nd they told dat u will get it refund within 7 days. Even I called last 5 days and they answered dat within 24 hr u get call from company. Bt der is no any call from make my trip. However dis booking is cancelled by ur company. So please tell me status of my refund. Nd after how many days I will get it. Thank you.

On 11/05/2016, I tried to book a hotel order ID NH7102720133255C3 but it showed payment failed.. however amount of rs 1772 got deducted from my account. please initiate the refund, my contact no is 9401188288.

Refer reservation for 31 people from 28th May to 29th May 2016. While giving the review ratings to Radisson blu hotel, dwarka by mistake lowest 1 button was pressed. Please correct it as Rating 4 .

My Booking Id is NH710625203848 I stayed in the Hotel The Fern, dated 27th may but transaction has been done twice so kindly refund 2nd transaction amount in my account as soon as possible.

Dear Saurav Agarwal

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned department and found that on 11-May-16, customer has tried making the booking online, the transaction has got failed and no amount has been charged from customer’s account. Request you to kindly check with your bank or file a charge back dispute with them if they are denying for any auto reversal of amount at their end. We thank you for contacting us.

Assuring you best of our services.
Team-MakeMyTrip Care

My booking Id is NH7114726652298. I had booked hotel Ankur in Patna for 6th and 7th June and online payment of RS 1643 was also done but when I reached hotel with my foreign deligates I was very embarrassed as hotel management says that they have no link with MMT. So I have paid cash for the booking at the hotel. Please refund my online booking amount.

My booking Id is NH7902026074596. I had booked hotel at Lucknow for 7th June and made the payment through SBI Card of RS 1778/-. However the transaction was get cancelled but refund is still awaited. Please refund my booking amount.

Dear Rajkumar Gupta

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care

Dear Rajkumar Gupta

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, in reference to your complaint, we have validated your issue and found that customer has initially made a booking against which he did not receive any confirmation and he has made another booking for same hotel. Later both the bookings have got confirmed. Please be advised that we have initiated full refund of Inr 1778/- from our end on 23-Jun-16 with refund reference number# 617522547341 and same should reflect in your account as per your bank processing cycle.

Assuring you best of our services.

Team-MakeMyTrip Care

My booking id is NH7114235497550, I didn't receive my amount.

It's our honor to have you as one of our business promoter but we have a request to change email id for our Hotel as our previous email is down.
Name: Yemberzal Hotel Gulmarg
New Mail Id. yemberzalhotel1 @gmail.com
Contact no. 9622557475, 9419097973.

I had booked for the above package from Kolkata.Ref No ID 20821428125. I keep get emails asking for my car pick up details. I do not understand why I am receiving this msg. In none of my earlier holiday booking this msg came. Please advise me from where the car pickup is being referred.

Makemytrip booking ID NH 2003157097585, RNS Residency, Murudeshwar - Karnataka. Pl confirm rooms confirmation on Sep 23rd.

I Booed your make my trip dated on 29/01/2024 hotel Nature's Lap Homestay amount 5279/-. i want refund amount ... because training was cancelled so i want to cancel the room.