care@jio.com: Reliance Jio Customer Care Email

Email
care@jio.com
Company
Department
Customer Care
Region
All India
Note
Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.

If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.

Contact Number

1860-893-3333 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details

Support Link

Official website - Contact details
 - Contact details

Comments

Active Jio TV subscriptions but my no. Jiotv had not work continued. it had stop continuing while some time. and network problems are created often times.

Dumeidonhi Pala

Wed, 12/14/2016 - 05:29

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My jio TV is not playing even if network is full please check this for me. If it is like this then after free offer I will throw away my jio sim. If you can solve my problem I am happy to buy your pack. 7005281528.

I got a jio connection and use few days but this sim card not working. So please give solution to ensure using this sim. My number is 7002137104.

Sunita Kumari

Wed, 12/14/2016 - 19:19

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My jio TV service is not continuously playing. As got a message within 48 hours it should have been resolved but its still not done.

Mithu chatterjee

Thu, 12/15/2016 - 11:40

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My internet speed is very slow, call dropping in 5 min net speed is less than 100 kbps, resolve it. Your customer care is not responding. They said only it will resolve but many days over yet not resolved, my jio nos are 8250276218, 7908268365.

Velmurugn

Thu, 12/15/2016 - 13:07

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I bought a jio sim past 2 weeks. No incoming, no outgoing calls & jiotv not opened. please solution my jio sim.

Mohan kumar

Thu, 12/15/2016 - 13:57

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I am not satisfied with my jio net. I had been raised a complain on jio care on 27oct. First complain they said your problem will solve within 48hrs, that time my speed is 105kbs. Again I called on 29oct no changes in my speed then said that in your area there is congestion is going their till 10 november, you will getting 4g speed means 2mbps again. My problem was not solve then again I call jio, they said your complain is resolves but my problem is not solve. Again I am getting same speed and raised a new complain on14th november then he said that your complain resolve within 48hrs. After the time given by jio care I am getting same speed, than I again call jio and they said that in your area congestion is high and your problem will solve within 20th november.

Again after the time given by jio care I again call on jio then he said that you're complain is closed. I am again given new complain on 20th November the manager said that before 25th November your problem will solve. Again my speed is 70kbps now my jio speed is 60kbps, jio is too bad, jio is too slow. Pls help me to resolve my complain and my jio number is 7979907248 and my complain number is sr000003aq6s. Please help me jio.

Shashank srivastava

Thu, 12/15/2016 - 18:43

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I have bought a jio sim in 150 rs it was not working properly. I am unable to make any call with jio sim even I can not make a call on 1977 and its internet speed is very slow it gives me a speed of 15-20kbps now what to do??

I am not able to make any outgoing calls, if i make a calls i am not hearing any sounds.. but the same mobile if i insert other sim card i am able to make outgoing calls. But in jio sim card i am facing this issue from past 2 days. So please resolve my problem as soon as possible.

When we dial any no. with jio sim, it always says - all routes are busy . It takes 15 to 20 attempts to connect a call. Worst voice connectivity.

Internet is working on my jio no. But i have calling problem so please Solve this problem.

Hemant Dhake

Sat, 12/17/2016 - 10:15

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hello, I am jio customer my jio speed getting slow or work at 2g speed and my jio 4G voice not responding
my jio no 8329491565.

Dear sir/madam when I start the Jio TV app and click on the channel the msg shows me your your Jio TV subscription is on progress...wait for 48 hours...place resolve it.

Rakesh Sharma

Sat, 12/17/2016 - 17:38

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Jio network is very slow & 4g network according very bad network.

Satyendra

Sat, 12/17/2016 - 22:41

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My jio id and password does not it work, i am unable to login with it. so please solve this problem.

Siddlinganagouda.S

Sun, 12/18/2016 - 03:09

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Very bad and poor network in ballari district. Network is very bad and poor signal, pls immediately arrange the network. Jio offer is very good and well i thanks to ambani group of company.

Hello, I am sanjay my jio sim 4g internet is too slow. I am already facing this problem from last 5 days since now also your jio team is not solve this problem why? what is the reason please give answer.

My jio sim internet is not working within 2 days.i complain to customer care this problem, but my problem not to solved please I request you as soon as possible my network problem solved.

Thanks regard
My jio no.8 320692799

I am comlaint from 2 month but my problem is not solve. my issue is not good signal coming and also speed mostly. .9 to . 10kbps. My Mobile no is, 7982039647&8368352023. plz help me.

Tarun Gupta

Sun, 12/18/2016 - 11:52

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I am user of ur sim with mobile no. 8076604418, having problem since 08.12.2016 i am not able to connect browser or net. After so many complaints in ur customer care till date I am not using net. I made my complaints on regular basis, which some details are are as follows...

09.12.2016 at 11.26 am
09.12.2016 at 07.14 pm
11.12.2016 at 4.08 pm
13.12.2016 at 11.32 am
16.12.2016 at 5.29 pm
16.12.2016 at 5.31 pm
17.12.2016
18.12.2016 at 11.35 am
18.12.2016 at 11.40 am

After all these complaints my net is not working. Your care executive suggesting me foe upgradation of phone and change my settings again and again but all is wain. They also told me that ur technical team resolved my problem. In this connection pls resolve my problem asap.

Thanks
tarun gupta
9990077600

Dear sir, My Jio outgoing and incoming calls is not working last 5 days. some network problems also in 4g network not connected with Jio TV. please look this matter and solve it as soon as possible.

I'm unable to watch Jio tv on my mobile when I open it shows we are processing to activate Jio tv on your mobile, so please resolve my problem.

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