care@irctc.co.in: Indian Railways IRCTC Email

Email
care@irctc.co.in
Company
Department
IRCTC
Region
All India
Note
Contact IRCTC customer care through email for queries and complaints.

If the above contact didn't helped you, here are alternatives to reach Indian Railways customer support.

Contact Number

0755-6610661 - Contact details

Support Link

Official website - Contact details

Comments

Ganesh s shinde

Mon, 07/24/2017 - 09:12

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I registered on IRCTC website but did not received my password, i checked and rechecked my number and tried registering many times but without success. I also tried from a different phone number but still never received any sms. This is very bad.

Amit Chandra

Mon, 07/31/2017 - 14:00

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I tried booking a ticket for 2 passengers on dt. 30/07/17 and the transaction id no. 100000926678438. It is showing as failed payment in the failed transaction, whereas an amount of rs. 1510 has been deducted from my icicI bank account on the same time. Pl. Refund the amount as soon as possible on by account and necessary intimation may pl. Be sent on my mail id. The snapshot of the failed txn. Is attached for reference.

Pradeep singh

Tue, 08/01/2017 - 11:08

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Pnr nun 4124363051, I have lost my ticket on email.. ..i want my ticket on email.

Deepak Kumar

Tue, 08/01/2017 - 15:33

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I have booked three ticket in Rajdhani express form New Delhi to Patna in PNR No.2562639410 and opted atleast two lower birth because the two passengers are old aged and patients. But, after booking all three births are allotted upper without any massage or notice. So, please change at least two lower birth out of three.

Ashtbhuja Rai

Thu, 08/03/2017 - 14:29

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my railway id was blocked. Please activate my id, my user id is: anshtar

Awadhesh singh

Mon, 08/14/2017 - 18:00

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I forgot my user name & password. When i create a new account after submitted the form shows my email id & mobile no is also used. pls advice me how we can find old user name by mobile no. my mobile no is 8000868718 & email id aksingh.rose@gmail.com. OR remove the my account to irctc.

Nikita sabnis

Fri, 08/18/2017 - 19:16

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my user id nikkiip and i have booked a ticket for the journey on 20/08/2017 from pune jn to hubballi jn. Ticket payment is successful but ticket is not booked. please check my information and refund the money. Transaction id 100000947918993 transaction date 18/08/2017.Please contact as soon as possible. Thank You.

I booked two tkts for two adults sr.citizens vide PNR no.2335785812 and 6605252770 from Darbhanga to New Delhi and back for 14th Oct. & 18th Oct.2017 respectively. While booking by mistake I couldn't tick the column for sr. Citizens and I paid full amount of the tkts. Will you please consider my mistakes and refund the concession amounts to my bank account?

Alok kumar

Thu, 08/31/2017 - 12:52

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My user I'd is ak8808 and I have booked 2 e-ticket agra cant to Faridabad. Journey date-07.08.2017 and successfully payment but ticket not booked. please check my information and refund my money as soon as because enough delay.

Santosh Kumar

Thu, 08/31/2017 - 20:50

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I have booked the ticket in purusottam express (12802) for 17 sep. My money has been deducted from the account but the ticket booking is showing failed (transaction id - 100000961147952). So i requested u to enquire the matter and inform me for that. So that i should have to book the ticket again or this booking will be confirm.

Vinod Kumar

Tue, 09/05/2017 - 11:36

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My transaction no.- 100000180143018 and Pnr no.- 2815983723. I am also contact customer care. But not any positive response. So please refund money in my account, as soon as possible.

K.V. Narayana

Fri, 09/08/2017 - 17:25

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I have booked in railway e-ticket through online IRCTC NEXT GENERATION PORTAL and payment was deducted from my Savings Bank Account. But ticket status failed “(Ticket details: Name Sri P.D. Vijaya Kumar, Age 56 Years, Train No.17015-Visakha Express, Class-2nd AC and Transaction I.D: 100000962859417, dated: 02.09.2017)”. Hence I have request to kindly return my amount of Rs.1,520/- (Rupees one thousand five hundred and twenty only) at an early date.
Thanking you Sir,

(K.V. Narayana)

Onkarnath kapil

Tue, 09/12/2017 - 12:44

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I booked three berths 2nd AC in the train no.22456 KLK/SAINAGAR super exp. all 2nd AC seats were confirmed but we were forced to travel in 3rd AC on dt.03-09-2017 from Kalka to Sai nagar. No matter but I should get the difference. My booking ID was:100000838955326 and PNR No.2331613698.

Surajit maity

Sun, 09/17/2017 - 08:46

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I have booked my train ticket on 5/09/2017. payment was complete but train ticket booking failed. 12 days over but money not refunded. My train ticket transitions id is - 100000963420111. Plz request to irctc... refund my money.

Suraj sinha

Sun, 09/17/2017 - 21:24

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Respected sir. I had booked a ticket in irctc on . 07/09/2017 from anvt to gct but the ticket not booked before the amount deducted from my account and its not refunded till now.Why doesn't refund... trasaction id is 100000968406270 ......user id. clloth.

Surajit maity

Tue, 09/19/2017 - 15:40

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Transaction id-100000963420111
Duronto express 12246 ypr - hwh
Booking date 2 September 2017
Class -3A...train date 5 September 2017
Account number - 33200110001141
Name- Debarghya Mondal
Ifsc code - UCBA0003320

Plz refund me my money. 2 week going but my refund money not refund my account. I requested you plz refund money

Kalavathig

Tue, 09/19/2017 - 18:05

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I have registered in IRCTC RAIL CONNECT app.My registered mobile no 9003558114, User Name KALAVATHIG. EMAIL ID jaghatguru @gmail.com which was blocked now I wanna change my email id as kalavathig9 @gmail.com. Pls respond me and help me activate IRCTC RAIL CONNECT app.

Akhilesh kumar

Fri, 09/22/2017 - 13:35

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Respected sir,

I had cancelled the ticket on 17.09.2017. And amount of 420 has to be credited to my account. But after 5 days also it is not done.in the website it is showing refunded on 17.09.17 and bank name as payumpp. Details as below.

Transaction id - 100000946265539
Refund id - 100000184395710

Banshi lal sah

Fri, 09/22/2017 - 13:47

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I booked a train ticket using my credit card but the amount was deducted twice by IRCTC. I want my extra amount to be returned back. The customer care number is not working... how do i proceed with it?

Anil kumar singh

Wed, 09/27/2017 - 11:37

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I have booked my tickets 100000974645955 & 100000974640833 on 12/09/2017 but refund not received after 15days. I called many times but they told it will be credited in my account in 7 working days.

Gary Nicklas

Mon, 10/02/2017 - 03:51

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Hi, i tried to log into my IRCTC account. it stated it needed updating.. got confirmation email to verify the fact...BUT still cant access my account. can you advise next steps. thank you.

Jitentdra Kumar

Tue, 10/17/2017 - 11:31

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Transaction id. 100001008645052 and cancellation id. 100000189903435. but amount not credit in my account . so send amount send as soon as amount in my account.

Siddhartha Arya

Fri, 10/20/2017 - 13:21

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Today on 20 October 2017 I have booked 2 tatkal tickets for 21 October. 2107. train no 12391 Shramjeevi Exp.

My transaction Id is 100001020794637
When money is deducted then where is my ticket
How can u deduct money without ticket

Pankaj kunwar

Mon, 10/23/2017 - 19:32

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Sir i am request for ticket booking but my transaction is deduction and not received ticket my transaction ID is 10001012709062

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