care@irctc.co.in: Indian Railways IRCTC Email

Email
care@irctc.co.in
Company
Department
IRCTC
Region
All India
Note
Contact IRCTC customer care through email for queries and complaints.

If the above contact didn't helped you, here are alternatives to reach Indian Railways customer support.

Contact Number

0755-6610661 - Contact details

Support Link

Official website - Contact details

Comments

Surajit maity

Sun, 09/17/2017 - 08:46

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I have booked my train ticket on 5/09/2017. payment was complete but train ticket booking failed. 12 days over but money not refunded. My train ticket transitions id is - 100000963420111. Plz request to irctc... refund my money.

Suraj sinha

Sun, 09/17/2017 - 21:24

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Respected sir. I had booked a ticket in irctc on . 07/09/2017 from anvt to gct but the ticket not booked before the amount deducted from my account and its not refunded till now.Why doesn't refund... trasaction id is 100000968406270 ......user id. clloth.

Surajit maity

Tue, 09/19/2017 - 15:40

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Transaction id-100000963420111
Duronto express 12246 ypr - hwh
Booking date 2 September 2017
Class -3A...train date 5 September 2017
Account number - 33200110001141
Name- Debarghya Mondal
Ifsc code - UCBA0003320

Plz refund me my money. 2 week going but my refund money not refund my account. I requested you plz refund money

Kalavathig

Tue, 09/19/2017 - 18:05

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I have registered in IRCTC RAIL CONNECT app.My registered mobile no 9003558114, User Name KALAVATHIG. EMAIL ID jaghatguru @gmail.com which was blocked now I wanna change my email id as kalavathig9 @gmail.com. Pls respond me and help me activate IRCTC RAIL CONNECT app.

Akhilesh kumar

Fri, 09/22/2017 - 13:35

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Respected sir,

I had cancelled the ticket on 17.09.2017. And amount of 420 has to be credited to my account. But after 5 days also it is not done.in the website it is showing refunded on 17.09.17 and bank name as payumpp. Details as below.

Transaction id - 100000946265539
Refund id - 100000184395710

Banshi lal sah

Fri, 09/22/2017 - 13:47

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I booked a train ticket using my credit card but the amount was deducted twice by IRCTC. I want my extra amount to be returned back. The customer care number is not working... how do i proceed with it?

Anil kumar singh

Wed, 09/27/2017 - 11:37

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I have booked my tickets 100000974645955 & 100000974640833 on 12/09/2017 but refund not received after 15days. I called many times but they told it will be credited in my account in 7 working days.

Gary Nicklas

Mon, 10/02/2017 - 03:51

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Hi, i tried to log into my IRCTC account. it stated it needed updating.. got confirmation email to verify the fact...BUT still cant access my account. can you advise next steps. thank you.

Jitentdra Kumar

Tue, 10/17/2017 - 11:31

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Transaction id. 100001008645052 and cancellation id. 100000189903435. but amount not credit in my account . so send amount send as soon as amount in my account.

Siddhartha Arya

Fri, 10/20/2017 - 13:21

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Today on 20 October 2017 I have booked 2 tatkal tickets for 21 October. 2107. train no 12391 Shramjeevi Exp.

My transaction Id is 100001020794637
When money is deducted then where is my ticket
How can u deduct money without ticket

Pankaj kunwar

Mon, 10/23/2017 - 19:32

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Sir i am request for ticket booking but my transaction is deduction and not received ticket my transaction ID is 10001012709062

Vikas Birla

Sat, 10/28/2017 - 15:59

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Now the TTE are not allowed to allot available tickets in moving trains and that causes loss of revenue to Railway Board as it goes vacant and it also causes inconveniences to traveller, because passengers having RAC ticket have to share the seats despite paying the full berth value for that seat. So kindly look in to this matter and make aware this problem to policy makers also, so that neither the Railway board nor the passenger suffer.

Mahendra sagar

Sat, 10/28/2017 - 19:19

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I open a new irctc account but booking time id and password are not valid or deactivate why? Please activate my account and send my id and password.

Ganesh Rokade

Sat, 11/04/2017 - 15:45

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What the is happening with IRCTC,
I am facing the same problem with following details:

Transaction ID:100001020139495
Transaction Date: 20-Oct-2017
CancellationID /RefundID: 100000192418024
Transaction Type: CANCELLED
Trans.Amt(550.0)
Refund.Amt(430.0)
Bank:PAYUMPP
Refund Status:REFUNDED
Refund Date: 20-Oct-2017

Kindly resolve my problem.

Regards
Ganesh Rokade

K.R.Krishnaiah

Sat, 11/04/2017 - 15:49

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No one has responded on the phone number 01136340000. I waited for 5 minutes twice on phone but no response and money for making phone call deducted by bsnl. What can I do? To whom I have to approach? Given that the amount will be credited automatically within 3-4 working days. Now today it is 4/11/2017. When will I get the amount 1011.80?

Anwar Ali

Sun, 11/05/2017 - 17:23

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Today I booked one ticket from VZM to HWH but unfortunately ticket booking is successful but I did not get the ticketm, please check it out. What the problem which I facing from long time.

Ashok Kumar

Sun, 11/05/2017 - 23:14

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I booked my Tatkal ticket by MarudharExp. from Varanasi to Jodhpur on 03 Oct 17.The Train was late more than 03 hours so I filed a TDR for refund vide Ref No. 100000188720791 and PNR No. 2337325625.Please look into the matters and get the refund on priority.

Santosh Singh

Mon, 11/06/2017 - 13:07

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Sir I do one tatkal ticket in irctc 4/11/2017 but network not working properly than some time offer in my airtel a/c debt. 837 rupees something. So how can in my a/c my rupees.

Please give me receipt for irctc reservation. please help.

Anjali verma

Mon, 11/13/2017 - 15:37

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Sir i had made my account with my email id and no but i forgot the user id and password. pls help me to delete my account from ur server. so that i will again make my id with the same no and email id.

Nayni saxena

Tue, 11/14/2017 - 19:11

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I was done h transaction in 3 November but unfortunately my transaction was failed and my amount also not debit in my account. plz refund my amount.

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