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Indian Railways Customer Care Contacts

Railways were first introduced to India in 1853 from Bombay to Thane. In 1951 the systems were nationalised as one unit, the Indian Railways. Indian Railways is an Indian state-owned enterprise, owned and operated by the Government of India through the Ministry of Railways. It is one of the world's largest railway networks comprising 115,000 km of track over a route of 65,000 km and 7,500 stations. Indian Rail is also the world's ninth largest commercial or utility employer, by number of employees, with over 1.4 million employees.

All Contacts

Here are all the ways to contact Indian Railways customer care, added by users like you. Some offer better support than others, click for details about customer service and more.

Displaying total of 4 customer care contacts.
Customer Care Contacts Department Region
IRCTC All India view
011-23340000 IRCTC All India view
139 Customer Care All India view
IRCTC All India view

Indian Railways Customer Ratings & Trends

Here's an overview of what Indian Railways customers have to say. Add your rating to force companies to improve their customer service. This will also help others to find companies with better support.

3.2
A total of 5 customers give Indian Railways an overall customer care rating of 3.2 out of 5 based on how Indian Railways handles customer support problems and queries when people try to get help.

Rating Distribution

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