cs@flipkart.com: Flipkart Customer Care Email

Email
cs@flipkart.com
Company
Department
Customer Care
Region
All India
Note
Flipkart online store customer care email.
Customer support email for all dispute and concerns.

If the above contact didn't helped you, here are alternatives to reach Flipkart customer support.

Contact Number

1800-208-9898 - Contact details
080-49400000 - Contact details
1800-102-3547 - Contact details
0124-6150000 - Contact details

Support Link

Official website - Contact details

Comments

I wan explanation on it, why the order not deliver to me on right time right day.
1.- 18th jul the order reach to Pune but you didn't deliver ..why....?
2.- 19th you didn't deliver ..why ....?
3.- The product was there in Pune but you didn't deliver on the promise time also 20th jul ....why....? this order has been delivered 21st july. this is a way your service, fulling people,i wants right product or else refund back my money.

OD109718140416450000.

Reuben v thomas

Mon, 07/31/2017 - 10:38

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Since the last month onwards, i have been trying to book an adidas slipper i.e adidas aqualette cf, when i try to book it will be out of stock/it might be currently unavailable please take necessary actions to bring that product in stock at the same price.

Prashant Keshri

Mon, 07/31/2017 - 17:14

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Dear team
Service for [Incident: IN1707311706257078071]
My order delivered wrong shipment for two times.why you send wrong shipment. If your wrong shipment customers face to problem.please request to change my product as like choosing my first time. (glass tray) other then confirmed and refund my Money. its request to please immediate action for this.
Thnks
Prashant keshri

I ordered some products in flipkart with this registered mobile number 7708241615. I didn't took the product today could you send the delivery person to tomorrow.

Nikita Naik

Wed, 08/02/2017 - 10:10

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Dear Sir,

I have purchased Intex Aqua Star 4G mobile by order No 1929027292880300
Invoice no - FOIZVMH18- 00000045. The mobile was received in damage conditions. We have submitted our request immediately after received the mobile. Also we have called on CC No and they said your order is in process and after they have given fake address of service centre. Again we have launched complaint but that tune we have not seen our previous complaint. After that they said you can go to any authorised service centre they will help you out. But when I visited that shop they refuse to do in free and they charged me Rs 850/- for repairing key pad and till today we have not received mobile.

For your information we are going to launche complaint in Consumer Court if we have not received any reply or amount we have paid through credit card.

Regards

Nikita Naik

Kishor r chokidar

Wed, 08/02/2017 - 10:20

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I ordered Lenovo K6 power Gold 32 GB 4GB RAM with price of 10999 but i received Lenovo k6 power gold 32gb 3gb ram with price 9999. I received a different product.

Mithilesh kuma…

Wed, 08/02/2017 - 10:51

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Sir we have received multiple time different product, I had 4 time replaced item but still not received same item. Then I was give request to refund but still courier boy not pick this item he has says that this is a different product i am picked. then I had called to Flipkart help Center Help Center madam told me that I have take your request to pickup your product and mentioned to proper that kindly pickup the product same. please help sir

Contact 9555672221 / 8700250377

Manoj Khan

Wed, 08/02/2017 - 18:01

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I am Manoj, order Samsung J3 Pro mobile. My order no. OD109842775105037000 & contact no: 7679336636
Please send confirmation mail in this ID mkbarjora @gmail.com & after receive the item. please send bill.

Mohammed Zubair

Thu, 08/03/2017 - 10:37

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On 3 Aug 2017 10:38, "Mohammed Zubair" <zubbubhai2@gmail.com> wrote:
Hello sir/madam

I have Rs.400(balance)in my account and i dont know why you have blocked my account please unblock my account or reset my account if any problem or unblock for 1day. I request you too please unblock my account what ever mistake i have done sorry for that i will not repeat next time.Please unblock my account in 1day fast forward my requests otherwise i will complain in police and drop yours rating. Awaiting for reply.

Thanking you sir/madam,
Contact name:-mohammed zubair
Contact number:-7207829858

Regarding Order ID : OD109690969603422000
[Incident: IN1707312138211439215]
Mail id: prasha876 @gmail.com

Sir, its more than a enough I was waiting from more than 20 days till yet my product is not picked. As I get wrong product or a counterfeit item but still your team is doing nothing to pick my product. Also my deadline was of 3rd of july 9pm. But till yet I didn't received any call from your side. I want resolution this time or refund my money as soon as possible or give me a call regarding this as soon as possible.

Sayantan Sarkar

Sat, 08/05/2017 - 22:35

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Hello, My order containing HP Ink Cartridge 678 Combo pack is delivered today i.e 05/08/2017. The black cartridge is found to be not working properly and my printer is detecting as a damaged product. Kindly replace the product or refund my money or give a on call solution of it.

Ankit Raut

Sun, 08/06/2017 - 01:37

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Dear Sir/Ma'am

It is here by informed that ORDER ID OD109737856955678000 is defective, unable to receive calls, as confirmed by Motorola autorised Service center, Nagpur. This order was received on 23rd June 2017. Please refer attachment, Return request was raised before 10 days. Customer care exceuctive suggested to make changes in configuration such as factory reset and Updating software. Customer care executive then closed the return request without any permission from customer. As, Problem was not solved. Return request was raised again. This time Customer care executive said that technician will visit to check device.

Mr. Rajat Srivastava/Shukla (Not sure of last name) visited on 4th Aug 2017. Mr Rajat made some changes in phone's configuration and said that phone will be free of defect. My father, who was attending him, requested Mr. Rajat to wait for more 10 minutes so that we would be able to test the defect. But, Mr. Rajat said that he is hurry and left without testing the defect. Customer care executive was contacted same day. Customer care executive suggested that he is helpless as 10 days of replacement is over. The device is still defective. Flipkart has again cancelled the return without customer's permission . Please suggest a way forward.

Regards,
Ankit Raut

I have purchase a wall sticker on 5th aug saturday at 11.15 am through net banking worth rs.139. My cash is debited but my order is not confirmed or processed successfully. So please refund my cash or accept my order as soon as possible. my order details given below

Aquire Extra Large PVC Vinyl Sticker
Reference ID 1266391967
Transaction Type Bill Payments/Shopping Mall
Debit Account ****
Transaction Date (dd/MM/yyyy)05/08/2017
Transaction Amount INR 139.00
Remarks-100000043530
Flipkart Internet Private LimitedTransaction
Status Success
Beneficiary/Biller TECHPROCESS SOLUTIONS LTD PG

Mohamed imran

Mon, 08/07/2017 - 14:30

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I want my item to replace and i contact to customer care service but there is no any response. Recently i order charger and headset but headset has not work so i want moto x play new headset. i want as soon as possible at work time 11am to 4pm. Order id-OD109818233457502000 Order Date-29-7-17 04.51pm amount paid rs.565 invoice no.FAAW3L1800000945.

Hello sir, my name is Surya. I'm one month back order in mobile after this mobile working good but one month after more problems here in mobile phone (lecco le 2). your buying day your telling one year warranty after I'm calling your customers Care but your not respond sir. plzz answer me.

Manimaran. T

Wed, 08/09/2017 - 09:46

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Return id:1010990658871564234
I'm not satisfied is not working condition... I hate lot her after I'm not buy any product from Flipkart, no response. I am not pay amount to you for product... I'm paid u need to give good product. I not need replacement please give me amount.

Abhishk P anand

Wed, 08/09/2017 - 12:00

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Yesterday night booked and confirmed the order by Flipkart. Next day morning order cancelled by Flipkart without intimating any reason. Booked the order through Credit Card and refund information says after after eight days only get the refund. when we called customer cared number they are saying call after two/three hours.

Tell me how to get the refund at least.
Order# OD109907442416236000 for Redmi Note 4 (Black, 64 GB).

Rohit kumar

Wed, 08/09/2017 - 12:56

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I had buy 3 pcs of 32gb memory card from flipkart my order id is od10978631430018000 and delivery address is rohit kumar 33, bata more gaya. sir i complain to flipkart company about my problem.

K Bhasker

Wed, 08/09/2017 - 13:29

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Sir, I have purchased moto e3 mobile 6(six) month back but battery back up very poor. So kindly change my battery. Mob. 8826577353.

Vimal kshirsagar

Thu, 08/10/2017 - 09:24

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Hi team ,

My name is sandeep kshirsagar. on my mom b day I have ordered moto e4 plus but instead of mobile is have received only Mt box. I have complained this on cc and miss dipti, sameer and nadeem but no one help me for this 9757389921 this is my registre mobile number. now tell me how will solve this issue . I haven't received any mail from your side and ur cc executive inform me that they had already share the mail with me I loss my 10448 amt because of flipkart.

if the issue will not gonna resolve then I will go to consumer court. fmpc0223511495.

I want to Moto e4plus EMI but my axix bank and my SBI BANK cards not spotted I'm taping card number answering card not spotted .Why , I wish phone order EMI MOTO E4PLUS.

Ashwani Kapoor

Fri, 08/11/2017 - 19:37

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I did not get the bag I had ordered. I ordered a "Cathy London Hand-held Bag" but I received an Orange color Old, Used, Damage and non branded Bag, I have tried five times to return it with the help of Customer Care, they told me that this will returned as soon as possible but still this product in not returned, when I call on customer care they told me that your perceive request are not match with your new request. But I have just registered two times on my behalf and I only told them that I got a wrong product, and the rest of the request I have done with the help of customer care. But what is my fault if customer care has incorrectly requested Every time I was told that my product would be renewed, nothing like that happened. My request is that please tell me what to do, talking to customer care I have not found any solution. It's my humble request to you please refund my amount and solve this case as soon as possible.

Rajnish kumar

Sun, 08/13/2017 - 19:57

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My product delivered time today, so I was waiting but your promise fake. I dont like this type service it is very poor service. I can't believe it may be this. So I want satisfied your service, so please resolve my problem other wise i will concern step by step.

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