support@one97.com: Paytm Customer Care Email

Email
support@one97.com
Company
Department
Customer Care
Region
All India
Note
Contact Paytm customer service with your complaint/queries through email.
Alternative emails: info@one97.com, care@paytm.com, CyberCell@Paytm.com.

If the above contact didn't helped you, here are alternatives to reach Paytm customer support.

Contact Number

0120-38883888 - Contact details
011-33996699 - Contact details

Support Link

 - Contact details
Official website - Contact details

Comments

I purchase a power bank order no.2861569845. And the company of power bank is Ambrane.. complaint is that the LED lights of power bank is not working so plz replace my product and give me new one.

I had changed my number before transferring my account to the new number and my old number is already discounted. I am unable to talk to anyone from paytm. Please how to make a phone contact with a person and not machine in paytm office.

Premananth

Fri, 03/24/2017 - 16:19

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7373735449, in this mobile no i have recharged, it was successful but not recharged and money has also not reversal.

Siddhesh Waghmare

Sun, 03/26/2017 - 12:27

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Dear sir/madam,
Good afternoon sir/madam into the paytm Bharat co-operative Bank is not added. so I humbly request you that take please add the The Bharat co-opertive Bank to paying my abilities.
Thank you.
Yours Faithfully
Siddhesh Waghmare

I pay my electricity through this paytm app but my recharge is failed n amount deduct from my acc when i gt my money back.. n no customer care is there of paytm till 4 is gone but no no cash added in my acc plz refund my amount...fast.

Ramesh Chand

Thu, 03/30/2017 - 14:53

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I have received 440 rupees voucher but when i am going to buy something from payment redeem voucher show only 99 ..Customer care service is pathetic i have call 2 time but no recieve any solution.

Manish Nair

Fri, 03/31/2017 - 13:00

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Cash been deducted from my Paytm wallet but my transaction failed and Jio recharge was not successful. I want my cash back immediately as it's my last day to recharge my sim card.

Gaurav Kumar

Fri, 03/31/2017 - 20:56

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I have recharge of Rs 303 on 8168115061 no. By paytm. Money deduct from my account. it was successful but not recharged and money has also not refundable.my order no. is 2997742521. pls resolve my problem as soon as possible.

Samala raja reddy

Sat, 04/01/2017 - 09:35

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i have loaded my paytm wallet with 5000/- and tried to transfer to other bank account but invain. And i purchased some items at suchdev sports shop, secunderabad, Rs.1565/-, remaining amount not in my account. how to get it. Your people are cheating common people, it is not good.

Hari singh

Sun, 04/02/2017 - 20:29

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₹- 303 debited but not recharge my number.

Notification by Paytm :-- @ 8:35 pm 31march 2017. Your Recharge For Jio 8209830154 of Rs.303 is pending with operator. We will continue trying or you may cancel the order after 2 hours.

I have not received my cash back amount to my paytm wallet yet.. My Order No.2882743054. I got no response from paytm services.....please help me.

Sonali jaiswal

Sat, 04/08/2017 - 16:18

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I have made an order at BILLDeskutil order #IPT252678989. whose order ID is 8756325238 and my balance of Rs 303 is debited but company doesn't receive money. So, plz refund my money.

Yesterday i for the recharge of rs 303nd use the promo code new device it is applied but i am not get the cashback amount rs 300.

Paparao derangula

Thu, 04/13/2017 - 10:54

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Hi i send the money from paytm to my bank through atm number. but my atm number is blocked due to some issues. so a did n't got the money in my bank account and also in paytm wallet. please help for this. my DC Transaction No 201704064838483.

Mohit Srivastav

Tue, 04/18/2017 - 05:57

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Order id Ipt25300523658
Rs 309, Recharge number 9140102480

Thank you for using your SBI Debit Card 519XX7627 for a purchase worth Rs309 on POS 470000000218923 at Paytm Mobile Solutions txn# 453899.

Please confirm and clear my recharge.....

Order this number and next msz u send my inbox 8957181220

Every order must be completed after OTP. As it is seen that if account has sufficient money it is executed directly this is not a correct policy. Where I have to approach for that.

Kashif alam

Sun, 04/30/2017 - 18:04

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I was book a car for ride my book was cancelled automatically and my money refund in my paytm but i don't receive my amount in paytm my amount is 2420 my order id is ljlb 1 qg6p my transfer id is 710717169853 i want my money plz reply me.

Kamlesh patel

Wed, 05/03/2017 - 19:18

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So many times i have given request for upgrade my wallet ,but my documents not pick up from your side,my PAN card @ aadhaar card also attache with request by paytm app.

Smarajit Naha

Thu, 05/04/2017 - 17:36

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On 15/04/17 order (order no.3086596397) a Paradise AC with full payment to Paytm on faith of company but Defective AC send by Paytm on 25/04/17 (serial no.704VMP0037), several times I have complained, they replied by mail on 27/04/17, 30/04, 01/05 & 02/05/17 that within 48-72 hours resolve your problem. as per his terms- defective product return within 7 days. After 7days he send mail we closed the matter now you contact with dealer. Is it justify? To stop this type of problem with general public I want a justice.

Anilkumar vanga

Mon, 05/08/2017 - 10:18

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We pay idea postpaid bill 2100 on 27 .04.2017, Paytm was success but Idea customer care said amount not credit in my account please check and help me as soon as possible.
Thank you

I have been fraud by akansha kalra on Instagram for cosmetic products. she took my money through paytm n blocked me and didnt give me my products nor money. So i talk to paytm so they listen to my problem and blocked her account. I have transacted on 20 march 2017 its 8 may 2017 i m not getting any help. Paytm email me to go to ur near police station and had a FIR and send them but Police said its cyber crime work so they just took my application for this by saying they will forward it to cyber crime but no results from there too.. her account is still block. What should i do now, how i will get my money back? I have transacted 5000 and 500 rs. To this number 9871797094 her name is akansha kalra. Please help me to get my money back from this.

Lalbahadur sharma

Sat, 05/13/2017 - 09:36

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Please refund my 159 rs. there is two time deducted from account and recharge only one time 159. Date 12 may 17.

Shaik Hyderali

Sat, 05/13/2017 - 16:33

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Hello, I'm the paytm user, i lost the amount in my paytm wallet. I don't know why the amount has debited from the paytm wallet of Rs.1,640.on 10-05-2017. please kindly refund the amount of Rs.1,640 to my paytm wallet.

Jitendra gangwar

Wed, 05/17/2017 - 11:58

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your toll free customer care no not connecting for register no and why paying bank transfer charge, plzzzz contact me. my mail id and my no 9528105029.

Santosh andhare

Wed, 05/17/2017 - 12:34

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My complaint is your service is very bad at this time. My money transaction why r you pending in process?? Refund my money wth penalty otherwise I case on you on grahak manch board. Above 5 day's cross this pending process. So Plz give me my money quickly my own bank account.. otherwise I will show you any moment.

I recharged my mob. No. Three or four days ago the transaction is showing successful but i did not yet received balance in my mobile. Account but the balance is deducted from my bank balance. The order no. Is 3235588465.

Vittal Murthy K S

Sat, 05/20/2017 - 11:42

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Dear sir/madam
I mistakenly add to my paytm wallets from my credit card instead of 6500 I added 65000 pls help to return my amount to my credit card transaction ID NO.10497211126.

Maruthi M.

Sat, 05/20/2017 - 12:53

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I, Maruthi had purchased calcimax-K2 -20nos. and Bon M-K2-20nos. tablets vide Invoice No. 20171802009011932 on 19-5-2017 at Medplus, near Dayanad College, KumaraSwamy Layout, Bengaluru -560078. Due to some connection problem, the double payment has been done through my Phone no. 9731560711 on paytm. In the invoice wallet ref ID-812EF59W against my PayTM wallet order ID 10456606230. But again payment made vide wallet ref ID #RXZV76F2 against my Pay TM wallet order ID10456604562 which no bill or transaction is made.

The payment deduction is 642.60 two times vide above details. It should be one time where as second time is faulty transaction. Pl. enquire and refund the amount.

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