[email protected]: Paytm Customer Care Email

Recharge of mob no 9421162610 for Rs 36 failed.So refund of Rs 36 is required immediately.

I have an paytm order no635587841 recharge airtel mobile tupup rs95 while the paytm wallet the order was successful but i have no balance pls consider the matter.

Mob.no.9937151540 &9937574540 not recharge. all time failed.

10 days have already passed but Why didn't i received the power bank? Please answer.

My order no.6554101470
My ticket no. 103691900
Please add the cashback amount to my paytm wallet. Why are you taking this much time.

I had recharged an airtel mobile number 9797157601 of Rs 200 but recharge has not been successful please refund my money .balance has been deducted by j&k bank

When i make any recharge from my paytm application through my phone its not going through, its failed everytime please help me.

My MTNL No.8655213318 is not recharge successful on paytm of Rs.91. Pls refund my amount to my account at the earliest.

Today morning i recharged my airtel no. 9876549775 & my order no. Is 840062621, but not receive balance till night 8:30 pm.

Sir I have not received my cash back amount to my paytm wallet yet.. my order no.841591671..I got no response from paytm services .....please help me.

my mobile number is 7696577461. I had recharged vodafone mobile number 9888962166 of Rs. 500 by cash back scheme on 1st april through paytm cash Txn ID CACF657BD424BBBF. Order no. is 852477516. and prpmocode is K7T1XYBLJLE8. on mobile number 9888962166 cash of Rs. 500 received. but at the time of recharge there is option of promocode. but on 9888962166 no promo code received. pls send promocode on 988962166 number or refund my money on 7696577461 number..

I have two paytm account. 1st 8436638484 nd 2nd 9832848439. I send 4000 wallet cash transfer my 2nd account to my 1st account wallet but its now pending from last 52 hours. Sending date 31march 9:48pm. And paytm cash txd id F4CF5C2B05EA9EC0. Plzz refund my money or transfer success. I am sending that mail 2nd time, Plzz help paytm services. My fast mail ticket no not help mee plzz help 2nd request for same causes...

I was trying to refister a number on paytm but I crossed the limit of otp. How I can register that numbers again?

My order was lava iris 405+ flip cover but wrong order has been delivered. please answer the order.

I tried recharging several time but i keep getting, recharge failed problem. Not a good experience from paytm. This was the first time i was using paytm to recharge my phone. Hopefully they will improve their service.

I have right password but its showing as wrong while login in. I also tried to change the password but didn't working. why please resolve it.

Paytm order no. 895093827. i have recharged my aircel no 8507591293 of Rs135. Said balance was cut from my account but the recharge was not complete. I did not receive balance on my number, although i waited for some time to receive any type of confirmation.

9438530866, in this mobile no i have recharged, it was successful but not recharged and money has also not refundable.

As Per card No.107881008.I have already send FIR & other details. i found some of the paytm authorities involved in cheating so i have decided to register a case against paytm.com- The details of which sending to RBI & Media. Is there any International agency,who can help me in this connection. please inform me.

I have recharge of Rs 99 on 8281484179 no. By net banking. Money deduct from my account. it was successful but not recharged and money has also not refundable.my order no. is 986169362..pls resolve my problem as soon as possible.

I want to order " shopper 52 imported mini sewing machine with foot". Your site show offer and given as " shop for Rs 699 and above and use UTILITY50 to get extra 50% cachback on total order value ( Max cashback Rs 2000). But when i apply this code it show " sorry, this offer has expired"

Plz look into this matter and solve it in time..

We book the below tickets at Paytm, as below departure Details no bus is there & Mention Contact no of Indo Canadian 09212183794/09216766130 is switch off. Pls cross check why both no mention in ticket is switch off & who will be responsible for that. pls refund the Full amount & advise what compensation will you provide from your end, because we book the ticket from Paytm.

Order No 995127423
FROM TO DATE OF JOURNEYdelhi jalandhar 2015-05-29REPORTING TIME DEPARTURE TIME STATUS PAYTM TICKET ID9:45 PM 10:00 PM BOOKED OBK1TAPASSENGER NAME SEAT TICKET PNRGURUPREET SINGH 38 41456939-298456
BOARDING POINT ADDRESS BUS TYPENear Petrol Pump, Gurudwara, Majnu kaTilla, Delhi, Majnu ka tilla, Majnu ka tilla Mercedes Benz (Tri-Axle) 2X2(49) AC SeaterIndo Canadian Tpt. Co.09212183794/09216766130

Regarding this we sent a mail to PAYTM ON 30 MAY & Mr Ankur will revert me & assure me that he will get back to you within next 72 hours. with Tkt no Ticket #108572707: Order No 995127423 but after 72 hours no response again i am sending 8 mails regarding above issue but no one will response.

what a service from Paytm
MANISH MATTA
9899042001

2015-07-09 20:15:51
Paid for Order
Paytm Order #1076501537
Paytm Cash Txn ID 125296770

till now at 07:30 am on 10th july 2015 balance was not received by me. please recharge this amount to this mobile no. 9453612499 otherwise refund on my patym wallet

I got a msg of coupon code FREE25, OF 25 RS cash back, i added money to my paytm wallet but i have not received any cash back yet, the transaction was made on 09/07/15.

Here is what I want to convey……

And I am really sorry to say this that it is not up-to the expectations , you promote yourself for the hassle free recharge as i have done only three transaction and out of which two did not happen and they are reasons for them I agree but I did not get what I want from it and in one case after the amount got deducted also, you have asked me to wait for 10 working days to get the amount back to my account and in other cases you are directing me to contact the service provider which I have already did, but as per your mail I have contacted them which is Airtel just to connect to the right department it takes 45 to 50 mints and then they verify, take details which takes another 15 minutes and then after giving your reference number the call gets disconnected, again follow the process for another two hours and get to the customer care and they inform me to get back to Paytm to get the solution for which I am still waiting.

And what I don't understand is, it’s just a walk for ten minutes to get a scratch card and get the recharge but just because of my laziness, I tried this online process and on first day to register invested 30 minutes and then for second recharge 10 minutes as I did not get the recharge trying to get the solution other 30 minutes and still waiting for the amount to get back to the account. For the third recharge other 20 minutes, not getting anything trying to find the customer care number of Paytm for 45 mints realizing that there is no number. Writing a mail to the customer care other 20 mints and get the reply same as what I have tried to explain and in a mean time trying to get in touch with the service provider so called best provider in the industry Airtel and just to reach the right department take two hours. They inform me to get back to the paytm as I have done it through them and again writing a mail for 6 mints waiting for a day getting a reply with a reference number to get in touch with the service provider so following the process to get in touch with the service provider over phone for 3 hours which leads to irritation as I am not able to get in touch with them over phone.

So spending other 20 mints to search for the near Airtel service center and again spending 45 mints to reach there and registering a complainant in return come to know that the back end team will get in touch with me so just wasting for the call, in a mean time after all the frustration on the process and on myself for the laziness posting all of this story on the social media thinking that I may get some solution with small hope and inviting other three to four hours and not getting any thing after two days AND BACK TO SQUARE ONE AGAIN FOR A RECHARGE FINDING SOME OTHER WEBSITE AND FINDING THAT ALL THE SO CALLED BEST SERVICE PROVIDER COMPANIES ARE ALL THE SAME WITH THEIR OWN RULES AND THEIR OWN SET OF PROCESS JUST IGNORING THE CUSTOMER AND ONLY BOTHERED TO TAKE YOUR HARD EARNED MONEY AND FILL THEIR KITTY.

I have not received my cash back amount to my paytm wallet yet.. my order no.1080769796..I got no response from paytm services.....please help me.

I had recharged of Tata Sky DTH 1067037885 for Rs.435/- on 15th July,2015 online but the same has been failed. Till date the amt not deposited in my account. Pl. do the needful and the amt may pl.be deposited in my account.

i booked and paid for Order no. 1124709113 (push up bars) on 25.07.2015, dispatch was conformed on 30.07.2015 through bluedart vide tracking no. 14596127652. order is still undelivered ...tracking no. is not valid. This is not good service.

In paytm Last two weeks recharge is getting failed from my mobile. I got no response from paytm service...pls reply.

I have been using your site in order to recharge my mobiles and also purchasing goods, but now about 4/5 times the recharge go fail. what is the reason. just now i recharge 2g data of videocon on my mobile, but it has failed. kindly explain the reason in this regard and suggest what we should do and why it is happening again and again.

I informed you, my mobile number is 8409625050. today i have recharged (RS.-139) BSNL NUMBER-9472898110 from paytm wallet. but my number not recharge and rs.139 rupees cut from my paytm wallet balance. plz tell me about this.

I have not received my cash back amount to my paytm wallet yet.. my order no. 1165123398. I got no response from paytm services.....please help me.

By mistake I type wrong number the number was 9973192824 the balance is gone in this number of Rs 100 order number is 1177759256 and Dc transaction number is 201508232072478 plz refund it on my number is 9973192821 or refund it in my bank account. plz solve my problem.

I am order mobile phone t-max delivery received. I get parcel but open parcel but no item, it was empty parcel then i go to paytm app to cancel my order. 2 days ago not return my fund, please help my refund amount rs.2599 what is the solution??

My postpaid bill not successful my order id#1187026638 but my account balance is lost mypostpaid no 9252842444 and my bill 700 hundred ruppes and I request my bill solution coming soon

I has done recharge but the recharge is nt successfull but the transcation amount is cut from my account kindly refund my money.

If i not at home and i want to return my product and company person come to take product

i recharged mob. 9044455609 with rupees 68 was failed but money not return. please return my money. my order no. 1187700400

Please sir I am very unhappy please solve the problem. My problem is I have use promo code but not received my promo code you write then please verify your email id in profile page to use this code.

i have purchased a product from that i have not received pay back cash on my wallet. so you are requested to pay back my wallet cash.

I ordered 4 shopper52 cozy portable wardrobe clothes (order no. 1198967882 & 1198958691) on 4th sep. The product which is shown in pic having 2 drawer's each and my problem is I didn't receive those drawer's in that box so I want it. As soon as possible send those drawer's to my paytm address. N I'M kindly request u people, plz check d entire product before sending. I have got some damage pipe/net in that product but now I can't return that product to u bcoz i want it in emergency. So plz check it b4 sending. N I want tho and 8 drawer's (2 each) as soon as possible.

Please look in to this matter urgently, while adding money to my paytm wallet from my bank account it was not credited to my wallet but it was debited to my bank account details as follows:
PAYMENT DETAILS
ORDER NO. 120712011209 Sep '15 1:35 pm
Payment of Rs. 2000 failed !
NB Transaction No 20150909927869

Order no 1211026679 is not complete after 18 hours, and i can not can cancel it too.

I tried to order nike shorts but every time it failed. What a service!!

I have bought britannia Bourbon 26 rs pack but I can't getting the redeem cash option.

Today I have recharged my Vodafone number 9654574946 with amount of Rs 147 for net pack at 1513 h. Till date it is not been done. Kindly refund.

I have get paytm voucher... from reliance digital. But when I am doing recharge, then paytm showing.. voucher is appliciable only for Bill payment and recharge only...so i want response.