33553355: Ola Cabs Customer Care Phone Number

Contact No
33553355
Company
Department
Customer Care
Hours
10am - 7pm, 5 days
Region
All India
Note
Call OlaCabs customer care to book your taxi. Add STD code of the city as prefix, eg: for Mumbai dial: 022-33553355 and for Delhi dial: 011-33553355..
Contact grievance & Nodal Officer: 080-37101828 (10am to 7pm from Monday to Friday).

If the above contact didn't helped you, here are alternatives to reach Ola Cabs customer support.

Email

support@olacabs.com - Contact details

Support Link

Official website - Contact details

Comments

Uddavolu srinivas

Wed, 09/05/2018 - 11:51

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Sir,
4-5 months ago i had booked ola cab , at a hotel in vijayawada, the driver had come and called from out side of the hotel on phone, i had asked him to wait for 3 minutes while i was bagging my luggage and to check out the hotel, but the driver had come & left even before by the time i came down, (actually i didn't cancel the ride, of late i wanted to book a ride in visakhapatnam, i was surprised on being asked to pay penalty of Rs125, i agreed to pay but even then the driver had turned down my booking ride, plz mail or msg me about this issue.

Thaning you,
U.S.Rajendar,
Ph: 7989439813

Chandra shekha…

Fri, 09/07/2018 - 17:26

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I have booked OLA Cab and after providing OTP the driver told me thaI have not enough CNG in car, on the way I have to take gas, where I was traveling in emergency and I was panicked and got delayed, please instruct your staff that they should have enough gas or not to take passengers.

Komal kalbhor

Sat, 09/08/2018 - 11:27

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The ola auto normally charges 32 rs from my work place to home around 12pm in afternoon and today it charged almost 50Rs. The customer care number is also not connecting, i want my refund any how.

Hitesh agrawal

Fri, 09/14/2018 - 12:13

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Pathetic company pathetic service pathetic customer care . 5star rating for third class employees. I am trying to reach u guys but not getting my calls connected. So if u wanna know how much exactly bullshit service u are providing call me on 7567309157.

Ola charged me excess kms for my out station ride. As per Ola's messages on start and finish of ride, were same as the km reading in the cab, which was 179 kms, I was charged for 259 kms. I fail to understand how. The most annoying party is that, you cannot connect with anyone at Ola. When you call from the app, you either get a message that Ola customer care now have changed, so please go to the Ola app. Or the call just drops. The changes in the app have left no scope for even typing any message.

How ridiculous can this get. How are they even going to ensure The safety of their passengers if one can't get thru to them?

Quite frustrated and disgusted with my experience.

Martin Joseph

Sun, 10/07/2018 - 08:10

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Booked ola from Andheri to Kalyan station at 10.am in the morning on 6 Oct. I have tried calling on my 8983463107. Pls can u log in my account n get me the details for the Ola driver. Appreciate all your support on the above.

Thanks
Martin Joseph

Rakesh Shriwas

Sat, 10/13/2018 - 13:45

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Dear I was booking ola cabs fom customer care number-07033831037 first time.he said to transfar 100 RS.then he said me to install, Any Disk app after giving him code of that app my all amount of my debit card deducted totel 14000/-. Now no one is helping me to refund my money. so kindly plz refund my amount my cab drivers name & number details is below;-
Rakesh Shriwas
M0- 8390206721,7020500605
date-13/10/2018 time morning 11:15 to 12 Oclock.
Payment withdrawn through SBI.

Regards,
Rakesh Shriwas
8390206721

Sulender Panchal

Sat, 11/03/2018 - 15:56

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The service of Ola cabs is too much poor. Ola Cab driver charged extra after amount confirmation.

Steven hollitt

Mon, 11/19/2018 - 16:22

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I have been charged twice for a ola driver cancelling on me on the 16th of this month one for $20.00 and one for $10.00. i want the money put back in my account immediately or i am going to contact consumer affairs!!!

Sudipta Ghosh

Thu, 11/22/2018 - 12:17

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Once again yesterday my share pass was renewed without any consent from me or any auto renewal? Also I can see the option for auto renewal is also removed from the app for your deceitful benefits. May I know how is this happening and why is there no reply to my previous complaint? Why is there no customer care number for your company?

Chandan Nishad

Fri, 11/30/2018 - 10:37

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Hi, I travel from Dadar to BKC daily. Usually it takes 25-30 minutes to reach BKC. I experienced Ola share is taking 20-25 minutes to reach on pickup point and it will take another 40-50 minutes to reach the destination by taking long route. Why you people don't pickup new customer from the near by route. Ola just wasting 40-50 minutes daily. Ola is giving worst service.

Priyanka Malviya

Wed, 12/19/2018 - 21:56

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In Indore MadhyaPradesh. The Ride was cancelled at the start only by us & was the driver charged us 40 Rs. without cancelling it online. & We (2girls) thought the Ride got completed. Again same auto ride got booked from ola's end showing estimated fees 56 Rs. But at the end of the Ride we reached to our Destination & charged Triple of the estimated amount. Which is Rs..164. (Attention. The Driver didn't cancelled the Ride, & even Took TRIPLE TIMES THE ESTIMATED AMOUNT.

Derrick clement

Tue, 01/15/2019 - 18:44

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I had booked ola rickshaw from malad to santacruz - west. it showed me tariff amount 265Rs. When i reached my destination it showed 445Rs. you'll re real cheats even if i had to travel by taxi the bill would not amount so much. i want my refund.

Bhupat Badani

Mon, 01/21/2019 - 17:32

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On 19.1.19. booked the cab to Rithumbara banquet. Driver didn't respond for 10 minutes. After connecting he refused to come. i had to cancelled booking.Then booked another cab.Again after about 10 minutes driver didn't responded. Then called your support no. They arranged for another cab. Returning Again booked a cab from Rithumbara to Wadala, didn't get the response from Driver for 15 minutes,had to cancell the booking.

Now I have received the message from your office that cancellation limit is over & account will cancelled. Please respond.

Manikanta

Fri, 06/07/2019 - 07:36

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When I am booking it is shown a estimate of 820 but when I am dropping they collected from me an amount of 2975 and they are telling this difference amount is huge demand so they charged this much amount if the amount is not refunded this is my last transaction with old.

So my friends please stop doing transaction with ola they should know the important of customer.

Satish patel

Wed, 06/26/2019 - 19:17

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I dont like Ola person behavior. Just 1 week ago i join in ola And today i call that gut who join me in this company. I told him how to i refer some and how to i add some one in ola but That gut talking with me Bad words.

Satish patel

Wed, 06/26/2019 - 19:18

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I dont like Ola person beahaviour. Just 1 week ago i join in ola And today i call that gut who join me in this company. I told him how to i reffer some and how to i add some one in ola but That gut talking with me Bad words.

Dear sir, I don't know how my account was permanently blocked. pls unblock my account.

Madhuri Karwa

Tue, 11/05/2019 - 18:46

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Hi,
I did my flight booking from ola and after that I have cleared the dues of postpaid but the amount got deducted twice. I have called bank person also but that have already credited the amount but I cannot see in my ola money.

Kindly help me with this and credit the amount which has deducted twice.

Again, I did flight booking from Ola, because there was a discount of 6% but i have not received the discount amount toll now. Kindly do credit the discount amount in Ola money.

I am very disappointed by your service because there is no customer service and no support number to call.
I hope this time you will not disappoint me.

Ayan Mondal

Fri, 09/24/2021 - 17:51

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Dear team
this is ayan mondal have ride from pallavi kaikhali to ultadanga das para setala mandir on 19-09-2021. My transaction amount rs 199, have paid in cash to driver. My transaction number crn 5603499191. I had selected card option but driver showing cash option, and pay in cash. But my payment status showing due
my contact number is 8240112119

Karthikeyan

Sun, 04/28/2024 - 06:04

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For 3 kilometer ride, charge was RS, 160. It is Very high fare, compare to airplane charge. Very bad service.

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