[email protected]: Paytm Customer Care Email

Company
Department
Customer Care
Region
All India
Note
Contact Paytm customer service with your complaint/queries through email.
Alternative emails: [email protected], [email protected], [email protected].

If the above contact didn't helped you, here are alternatives to reach Paytm customer support.

Contact Number

0120-38883888 - Contact details
011-33996699 - Contact details

Support Link

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Official website - Contact details

Comments

I had recharged of Tata Sky DTH for Rs.1890/- on 6th Feb 2017 online but the same has been failed. Till date the amt not deposited in my account. Pl. do the needful and the amt may be deposited in my account. order no is 2703551354

Dilip wala

Sat, 03/04/2017 - 13:15

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dear sir. my track order no.2846906175 3mar.18.31 vodafone recharge amount 250 success but promocode FULL VALUE success no sms cashback rs.25 pls. credited by wallet.

Please refund my metro card recharge of Rs. 500/-. I had recharge a wrong metro card no. 69949513 and my metro card no. is 69949512
Order ID:2864610523
Mobile no. 9910345356

Vijay prasad

Tue, 03/07/2017 - 18:17

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I have made payment for Rs 430/- on 02/03/2017 at 7:44 PM (Order No. 2841489848 dt 02/03/2017) through Paytm using my Debit Card. The amount has been deducted from my account but not credited to BSES bill. Although it shows as PAYMENT FAILED but the amount deducted from my account. Please take necessary action to refund the said amount.

Sathishkumar

Wed, 03/08/2017 - 20:18

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My name is SATHISHKUMAR , I am purchased on paytm one product but that product is not satisfied for me, that product is only missing for beds and pillows. so please return the order or refund my cashback please immediately. SATHISHKUMAR: 843899023.

Sanjay Kashyap

Thu, 03/09/2017 - 14:13

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I all ready returned your product mosquito killer 45 day ago but why you don't refund my money..?
2732845583 this is return order number and pick up done AWB number is 2321571 and the refund code is VAC27MXH. Please give my money back rs 174.

Vishal machrla

Fri, 03/10/2017 - 09:46

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I have some family problems please sir, very critical condition in home. i want to cancel my order no: 2822887671 on date 27/2/2017. when i give order that time im received cashback amount. u will cancel my order please sir.

Kunal maheshwari

Sun, 03/12/2017 - 20:03

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From 1 month i trying to open my account.everytime it show wrong password.when i request to otp it show your account is temporary block...please help me. Mobile no.- 9210313406,9911792308
E-mail- rammaheshwari.2407@ gmail.com

Hello team

With out my concern amount of 3000 has been debited in my bank statement it is reflecting as PAYTM97998 kindly share the mobile number to track on priority.

My Monet deducted from my bank account but in paytm it shows transaction failed. I done 2 transaction through UPI pockets icici....400 deducted from my account. please help me.

Sakshi Soni

Thu, 03/16/2017 - 20:56

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I sakshi soni from jaipur rajasthan.I paid the amount 3980 rs. on 9 march 2017 on this paytm number 9512341758. And I received parcel on 14 march 2017. But in this parcel there is no my items which I was give him a ordered. I call him many times but his always cut my phone and also I message him on his whatsapp number but his not reply my msgs. Plz help me, what I do?

Siddhartha roy

Fri, 03/17/2017 - 21:48

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At first i had added rs 4500 and 4997 in my paytm wallet on 4/3/17. And I had paid rs.4000 and then rs.5000 to an axis bank account of siliguri A/C no 035010200012759(transaction ref no. 706309205451, 706310233614) But it was not submitted I think as when I updated my bank@ pass book the rupees was credited by paytm,not by axis bank. And one more important thing is I had to submit total rs 9000 and I added 9997 (already 3rs was in my wallet) so rs500 is missing from my wallet, also my Paytm passbook is not showing.

I need the statement of last three months bt i m not getting, when i clicked on the option. plz suggest me or send me the statement of last three months transaction.

I hv not received my paytm cash back atpaytm wallet. My order no.2861569845 and the total amount is 1294. I was waiting after a long time but i hv not got cash back amount. So plz help me.

Sahithibhaktula

Sun, 03/19/2017 - 17:32

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I already gave a complaint.so ur customer care people said me to create a new account with new number. So now i created my new account i am updating my new number and also new number and amount left in old account . So merge account as soon as possible.
Old number:8885775813
New number:7306737555
Email id: sahithibhaktula @gmail.com

I purchase a power bank order no.2861569845. And the company of power bank is Ambrane.. complaint is that the LED lights of power bank is not working so plz replace my product and give me new one.

I had changed my number before transferring my account to the new number and my old number is already discounted. I am unable to talk to anyone from paytm. Please how to make a phone contact with a person and not machine in paytm office.

Premananth

Fri, 03/24/2017 - 16:19

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7373735449, in this mobile no i have recharged, it was successful but not recharged and money has also not reversal.

Siddhesh Waghmare

Sun, 03/26/2017 - 12:27

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Dear sir/madam,
Good afternoon sir/madam into the paytm Bharat co-operative Bank is not added. so I humbly request you that take please add the The Bharat co-opertive Bank to paying my abilities.
Thank you.
Yours Faithfully
Siddhesh Waghmare

I pay my electricity through this paytm app but my recharge is failed n amount deduct from my acc when i gt my money back.. n no customer care is there of paytm till 4 is gone but no no cash added in my acc plz refund my amount...fast.

Ramesh Chand

Thu, 03/30/2017 - 14:53

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I have received 440 rupees voucher but when i am going to buy something from payment redeem voucher show only 99 ..Customer care service is pathetic i have call 2 time but no recieve any solution.

Manish Nair

Fri, 03/31/2017 - 13:00

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Cash been deducted from my Paytm wallet but my transaction failed and Jio recharge was not successful. I want my cash back immediately as it's my last day to recharge my sim card.

Gaurav Kumar

Fri, 03/31/2017 - 20:56

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I have recharge of Rs 303 on 8168115061 no. By paytm. Money deduct from my account. it was successful but not recharged and money has also not refundable.my order no. is 2997742521. pls resolve my problem as soon as possible.

Samala raja reddy

Sat, 04/01/2017 - 09:35

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i have loaded my paytm wallet with 5000/- and tried to transfer to other bank account but invain. And i purchased some items at suchdev sports shop, secunderabad, Rs.1565/-, remaining amount not in my account. how to get it. Your people are cheating common people, it is not good.

Hari singh

Sun, 04/02/2017 - 20:29

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₹- 303 debited but not recharge my number.

Notification by Paytm :-- @ 8:35 pm 31march 2017. Your Recharge For Jio 8209830154 of Rs.303 is pending with operator. We will continue trying or you may cancel the order after 2 hours.

I have not received my cash back amount to my paytm wallet yet.. My Order No.2882743054. I got no response from paytm services.....please help me.

Sonali jaiswal

Sat, 04/08/2017 - 16:18

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I have made an order at BILLDeskutil order #IPT252678989. whose order ID is 8756325238 and my balance of Rs 303 is debited but company doesn't receive money. So, plz refund my money.

Yesterday i for the recharge of rs 303nd use the promo code new device it is applied but i am not get the cashback amount rs 300.

Paparao derangula

Thu, 04/13/2017 - 10:54

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Hi i send the money from paytm to my bank through atm number. but my atm number is blocked due to some issues. so a did n't got the money in my bank account and also in paytm wallet. please help for this. my DC Transaction No 201704064838483.

Mohit Srivastav

Tue, 04/18/2017 - 05:57

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Order id Ipt25300523658
Rs 309, Recharge number 9140102480

Thank you for using your SBI Debit Card 519XX7627 for a purchase worth Rs309 on POS 470000000218923 at Paytm Mobile Solutions txn# 453899.

Please confirm and clear my recharge.....

Order this number and next msz u send my inbox 8957181220

Every order must be completed after OTP. As it is seen that if account has sufficient money it is executed directly this is not a correct policy. Where I have to approach for that.

Kashif alam

Sun, 04/30/2017 - 18:04

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I was book a car for ride my book was cancelled automatically and my money refund in my paytm but i don't receive my amount in paytm my amount is 2420 my order id is ljlb 1 qg6p my transfer id is 710717169853 i want my money plz reply me.

Kamlesh patel

Wed, 05/03/2017 - 19:18

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So many times i have given request for upgrade my wallet ,but my documents not pick up from your side,my PAN card @ aadhaar card also attache with request by paytm app.

Smarajit Naha

Thu, 05/04/2017 - 17:36

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On 15/04/17 order (order no.3086596397) a Paradise AC with full payment to Paytm on faith of company but Defective AC send by Paytm on 25/04/17 (serial no.704VMP0037), several times I have complained, they replied by mail on 27/04/17, 30/04, 01/05 & 02/05/17 that within 48-72 hours resolve your problem. as per his terms- defective product return within 7 days. After 7days he send mail we closed the matter now you contact with dealer. Is it justify? To stop this type of problem with general public I want a justice.

Anilkumar vanga

Mon, 05/08/2017 - 10:18

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We pay idea postpaid bill 2100 on 27 .04.2017, Paytm was success but Idea customer care said amount not credit in my account please check and help me as soon as possible.
Thank you

I have been fraud by akansha kalra on Instagram for cosmetic products. she took my money through paytm n blocked me and didnt give me my products nor money. So i talk to paytm so they listen to my problem and blocked her account. I have transacted on 20 march 2017 its 8 may 2017 i m not getting any help. Paytm email me to go to ur near police station and had a FIR and send them but Police said its cyber crime work so they just took my application for this by saying they will forward it to cyber crime but no results from there too.. her account is still block. What should i do now, how i will get my money back? I have transacted 5000 and 500 rs. To this number 9871797094 her name is akansha kalra. Please help me to get my money back from this.

Lalbahadur sharma

Sat, 05/13/2017 - 09:36

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Please refund my 159 rs. there is two time deducted from account and recharge only one time 159. Date 12 may 17.

Shaik Hyderali

Sat, 05/13/2017 - 16:33

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Hello, I'm the paytm user, i lost the amount in my paytm wallet. I don't know why the amount has debited from the paytm wallet of Rs.1,640.on 10-05-2017. please kindly refund the amount of Rs.1,640 to my paytm wallet.

Jitendra gangwar

Wed, 05/17/2017 - 11:58

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your toll free customer care no not connecting for register no and why paying bank transfer charge, plzzzz contact me. my mail id and my no 9528105029.

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