care@irctc.co.in: Indian Railways IRCTC Email

i have booked four tickets on 20/1/17 and cancelled on next day but still not returned my money back every day i tried to call help line no but it was busy n not responding'. if not returned my money back i will complaint to ur higher authority and dont make fool to us.

Dear sir, my transaction id 100000741547673 was failed but 1561 Rs debit from my account. plz help and retrun my rupees. Thank you.

Booked ticket via IRCTC and eticket PNR is 6161491576 but the tatkal ticket was not booked neither money was refunded.

When I was booking ticket to Bangalore my payment was successful but ticket did not come. What can I do? My transaction id - 100000749967363.

My irtct login id and password has forgot. pl reactivate my account.

Payment is successful but ticket not booket. Transaction ID-100000776428852, PNR-6562791817. please refund to amount my a/c-098501544990, ifsc code-ICIC0000985.

Not able to open account as i forget user ID and password. Email.vikrantv0143 @gmail.com, MO no-9621877298, date of birth.08-09-1995. please send me user ID and password. please hurry up.

My transaction id is 100000776531669 booked on 15.03.2017 MAS TO CSTM. Payment debit from my account but ticket not booked. So kindly refund my money my Canara bank account NO. 0913101287972.

Please pay my cancellation amount against ticket rs. 8090.00. PNR NO. 616-1941324, Ticket No. 52228329.

I booked my ticket 02 march 2017 and cancellation date 17 march 2017. It's PNR number is 6362200732. sir please refund money rs 635/- in my account as soon as possible. sir please reply.

My ticket cancel PNR No. 2709204724 & PNR No. 6764720819 Date of Journey 29/04/17 & 20/05 /17
Train no. 12312 & 12311. But I am not getting my refund. I am also trying the customer care for irctct, but no response. sir please my A/C No. 11800100020886 & IFSC Code BARB0SAIDAB MY mo. no. 9897841096.

My card is not active with my irctc Loyalty account every time says mobile no differ though my mobile no is same.

@sureshpprabhu hello sir ..If you can't do your duty then please give up. I have book ticket from IRCTC. The amount as redacted from my bank account and then there is no response even I don't get my ticket details. Sir And our customer service soo bad. They are not pickuping call no answer nothing. This is not first time.. This has happen with many times. I have neglect this many times but not this. Sir if U don't able to maintain our site and all then give up plzz.we are suffering ..Hope U will answer this as soon as possible..Thanku..

Respected sir,
I beg to say that. I abdul rafiq my irctc account has been suspended. when i open my account. so please reopen my account immediately activate my account.

Dear sir ,
I wish you to inform that my ticket against PNR Number 2658889737 has been cancelled dated 21/04/2017 as per request the amount of refund can not credit up till now. kindly refund the refund amount against the PNR Number Mention above. Please refund amount on account no.326128440904.

I had booked a ticket which booking was failed trans.id is100000806747806. i have not refund my balance rs. 510 in my bank account please reply and help.

I have book a e-ticket from irctc apps on 2nd may 2017. My bank account has deducted by Rs.315.00 but ticket was not issued, than i checked my booking history also but there is no record. My joinery was very important so i have booked another ticket. Kindly refund my balance of Rs.315.00 in my related account. My bank showing transaction ID as under.

Transaction ID: 100000827349102IGABFVUEH9

I cancel my ticket but my payment is not refund so please refund my payment immediately. this is my cancellation id 100000157889619. pnr number 2811832663.

Dear all,
I have booked ticket through credit card on 8/03/2017 PNR No. 6562417950, Train no. 22405, Date of journey. 09/03/2017 MGS to ANVT. You are requested to refund my amount 650Rs. This train is delayed by 20 hours.

I have cancelled 2 eticket with ID 100000159511382 andID100000159511378,Txn date11may17,amt 2170+2170,refund amt 2040+2040,Txn ID 100000820179529 and100000820179483. Refunded amt is not credited to my bank account. Do necessary action immediately.

Payment is successfully but tickets is not booked. my user id rinita85.

Sir, I had ticket booking on 29-05-2017and journey date is 16/06/2017. Palasa to Secunderabad, Falaknuma Express train. Money was payed by payzapp mvisa transactions:100000856690385. Ticket was not booked but money debited from payzapp m visa.

Dear sir, Our scheduled train upasana express was cancelled on 15th april due to derailment of another train. It was scheduled to be started from dehradun to howrah. We had booked online ticket on 28th Dec, 2016 of pnr no.-2226368136, 2554580958, 2326399555 but till date we did not receive our refund amount.

Please let me know if my refund was transferred and if not, transfer my refund amount to that account as soon as possible.

I had booked ticket online via irctc rail connect app. for shatabdi express from pune to secunderabad on 6-6-2017 at 9.51 pm. Ticket has not been issued but money debited from account. Kindly refund amount back to my account.

Transaction id: 100000866143135
Ticket details:
Shatabdi express:12025
Date of journey: 10-6-2017
Pune Jn. to Secunderabad Jn.
No of seats:2
Amount debited: Rs. 3031.48

I am travelling from jodhpur to Delhi sarai rohilla by JU DEE SUP Exp,
PNR-2432483074, Train No:22481, Cls:3A, Dt:07-06-2017 and was allotted B1 coach seat 8. As I boarded the seat the train from jodhpur and sat on. Lower berth,. I was working on my laptop and suddenly one of the seat rest attached to clip become lose and fall instantly on my laptop screen. The laptop screen got crashed because of it. I need to lodge complaint against irctc for poorly maintained seats in AC coach. The sudden fall on seat might have injured any one and it could have been disastrous if complaint against irctc for poorly maintained seats in AC coach. The sudden fall on seat might have injured any one and it could have been disastrous if small child might have been on seat. I need compensation in this regard.

Dr Neeti (080039 96931).

I wanted to book the tickets in irctc on 29/05/2017 but ticket is not booking and debit the amount in my account in two times.
Journey: guntur- secundarabad
Train: janmabhumi

I have registered on the IRCTC website but my account is not active. Kindly activate my account.

On 15/06/2017 I booked railway ticket by II AC on Train No. 12626 Kerala Express for my journey from New Delhi to Kottayam. The ticket was booked using Canara Bank credit card No. 524446010506XXXX (Master Card) and when it failed used SBI card No. 433587786408XXXX (VISA). A sum of Rs. 3945/- was deducted from each card and no ticket was issued. both card payments failed. Thus a sum of Rs. 7890/- was deducted cumulatively from both cards. In the IRCTC web site failed transactions the following TXN ids are being shown. a) 100000876333318,b) 100000876325394, c) 100000876261996,d) 100000876261965. so far no refund has been made.

I have many times make a new and create an account but showing always. plz contact international customers service If any long reason and mistake fill form for my side then you suggest plz. And told me that who are this is possible for filling form.

Please refund my amount Transaction id 100000875875253 on 15-05-2017.

I booked a ticket from PIPARIYA to MATHURA JN on 01/07/2017 payment is successful but ticket does not booked. My user ID is Prav0088. please refund my money immediately.

I am not able to change my Mobile Number and email id in my IRCTC website.

I have cancelled my ticket on 29th June 2016, but still m waiting for the refund, customer care people don't know exactly when I will get refund in my account. it's already 13 days passed, very pathetic service, totally disgusting.

Sir, Train No 17235 SBC-NCJ Exp not showing in irtc nor Indian railway site for reservation from Dharmapuri to Tutcorin.

Sir, The mobile number showing in my profile is wrong. While I'm trying to update my number 9745737477 it shows 'mobile number already used'. Because of this facing problem with otp etc. Please do the needful to update my mobile number.