[email protected]: SBI Life Insurance Customer Care email

Department
Customer Care
Region
All India

If the above contact didn't helped you, here are alternatives to reach SBI Life Insurance customer support.

Contact Number

1800-22-9090 - Contact details

Support Link

Official website - Contact details

Comments

Vishal deval

Fri, 05/06/2016 - 17:13

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My IA code is 990549448, its not been accepted on the online agency. It keeps showing 'does not exists'. Plz help to solve this.

Sujeet kumar

Wed, 05/25/2016 - 15:42

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Above policy premium through ECS through state bank of mysore. Amount debited in my account, check at your end. Pls reply e-mail & sent all payment receipt by mail. any query pls call my registered mobile no. 9558363100.

Policy no. 1N 012974304

Mrs. Krishna Bose

Fri, 05/27/2016 - 16:39

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I have surrendered my SBI Life Policy no.14001268602 on 26/04/2016. Today is 27/05/2016, till today I have not received my cash. May I know how many working days does it take to get back the money through NEFT??? I was said it would come within 15 working days. Kindly see to the matter and do the needful. Thanking you, Krishna Bose.

Madasu Srinivas

Mon, 05/30/2016 - 10:01

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My monthly subscription amount @ 2000/- for the month from Apr 2016 to till date has not deducted from my salary, as why it has not understood that whether my SBI Swarna Ganga account has closed or not so far if policy has closed then why don't u deposited the amount in my State Bank Account . if policy is not closed then why you are not able to debit monthly subscription amount from my salary account for subject policy. Hence it is requested that let me clear whether my policy is closed or running. If policy closed then please refund amount whatever debited from my account i.e., A/C No. 10890034881 State Bank Of India Boduppal , Hyderabad, Branch Code-12665,IFSC-SBIN0012665, MICR-500002137.
My permanent Address is as under:-

S/O Siddaiah
H.No.3-107/114/17/2
Galaxy Homes
Ram Reddy Colony
Boduppal
Hyderabad-500092

DV redddy

Sat, 06/04/2016 - 17:11

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Sir my name is venkata reddy, SBI life policy no is 44020241901 and my problem is I have already submitted all the legal documents but has not received any type of amount so I kindly request you to do need full help for this complaints.

Anil Kumar K

Tue, 06/28/2016 - 15:41

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I Anil Kumar K (DOB- 10 Jan 1970) having two SBI Life Policies No. 17003747705 for a sum Assured Rs. 3 lacs by remitting premium of Rs.2629/-only per month w.e.f. 30/11/2010 and Policy No.17003748210 for a sum assured Rs. 2 lacs by remitting premium of Rs.2398/- only per month w.e.f. 30/11/2010 through ECS from my Salary Account- 11415772545 and continuing the ECS upto the month of May '2016 without any brake.

Whereas, on perusal of my account, an amount of Rs.1714 & Rs.1575/- only refunded to my account from SBI Life vide EFT 09OCT7251437300689 & EFT 09OCT7251437300696 on 09 March' 2016 and Rs, 2407/- & Rs. 2196/-only vide EFT 23CT7792946601333 & EFT 23CT7792946601298 on 23 June' 2016 respectively .

Why refunded this amount? and What is the present status of my both policies? Also provide policy statements or correspondence if any to my email id anil.kumark.anil1970 @gmail.com or my home address - Anil Kumar K , C-340, G-3, Shalimar Garden Extn-II, Sahibabad, Gazhiabad (UP) 201005 (pin) without any delay.

Suresh Babu

Sat, 07/09/2016 - 23:41

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Please inform the position of my policy which was to be closed as my superannuation was on 31 May 2016. Earlier I have submitted an application to surrender/close the policy in April 2016. My salary slip shows that premium is debited from the salary upto May 2016 and I retired 31/05/2016.. A credit of Rs. 400/- is seen in my SB Salary A/c 57022625084 in June 2016. Kindly arrange to close the A/c and proceeds be sent to my SB A/c 57022625084 SBT Anchal IFSC Code SBTR0000245.

S.P. agrawal

Fri, 07/22/2016 - 09:15

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I am not getting my e-statement. for login I do not have login name and password. when I enter policy number and date of birth it shows error. my policy number is 44013076605. please help.

Sadhu singh

Thu, 08/11/2016 - 14:56

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My policy no is01K057515607. THERE was incorrect address in your record. when your office told me on mobile I mentioned correct address. BUT your office sent my policy on old incorrect address. Policy returned to your office. I changed my address through life insurance bank Ludhiana. MY new address was updated in my e mail account. BUT your office again sent my policy on address. they mentioned my city Ludhiana with pin code 141109 but my city is RAIKOT pin code 141109. Due to pin code 141109 it reached at RAIKOT Distt ludhiana but very late. So faced big problem due to poor service. Pl correct my address in whole record of my sbi life policy no 1K057515607 add guide me further.

Amlesh kumar jha

Sat, 08/27/2016 - 12:10

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I amlesh kumar jha, my policy number - 84001001106 and customer ID- 35161802. My above quoted policy are not tracked in your website or record. I request to forward my totally deposit funds as on date in my email.

Rose Kharduit

Fri, 09/02/2016 - 11:02

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I want the annual statement of my premium which is monthly basis of Rs. 2461 Policy no. 1N031167705 and the date of commencement was 17.7.2015 it has completed one year old. I have Smart Money Back Gold savings plan.

Regards
Rose Mary Kharduit

Haro Choudhury

Tue, 09/06/2016 - 22:05

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I am the policy holder of No 14032535209, I want to deposit my policy premium on line due to non updated of personnel address, RMN, email address, it could not possible. Hence you are requested to help me to update all the details online.

I have another policy with my wife Sujata Panigrahi policy No 14043187506,on which the survival Benefit installment was due on 9 Aug 2014 (Rs 20,000/-). It is shame to say , till now the amount is not credited to her sbi account Account() No 10541979313 SBI Branch JEYPORE BAZAR Code NO 6909. I have made correspondence with Sbi life branch since Mar 16, till date they are assuring me to credit the amount.

a. During hunting of policy holder the agents are only hurry how to increase the policy holders for their self and companies benefits.

b. At that time they are not worried to connect the policy with individuals account no so that the benefits can be directly credited to the account.

c. can u let me know why the amount was no credited in due time ?,and is the company is paying the interest of the a mount?

Let me know at the earliest by mail, and where I can apple against the insurance company. I am serving with a company as a executive officer with a man power of 800-1000 & I can easily info this miss happens to the staff and demotivated them not have any type of sbi policy, gradually 10 to 100, then 1000, then 100000 will come to know the services of sbi life. Sorry to say ur coy staff are frequently changed or resigned. So that the continuation of the pending cases are not there other wise we can solve these type of cases with electronic media with in no time. Please remember, now a days the services is gain/ the source of profit. I think this must be put up to the chairman or the top executive officer for consideration, hope a satisfied reply.

I do not get my original documents of RINN RAKSHA COVER. And my LOAN NO. IS 35352065060. Sr pls check my details and send my documents immediately.

Dayanand Sharma

Mon, 09/26/2016 - 11:43

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I have issue a policy with proposal no.IwqI676496 Smart Humsafar the proposer is husband (Mr.Vishnu prasad Mishra) but premium is paying by his wife Mrs. Nimisha Mishra she wants to take the benifit of tax under 80c. So pl tell me how can she take benefit of tax.

Mahanand Jha

Mon, 10/24/2016 - 14:30

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Dear Sir/ Madam,
My name is Mahanand Jha. I have retired from my service on 31.07.2015.I have taken a SWARN GANGA policy.I have submitted the form for maturity payment along with poliy,i.d. proof, cancelled cheque on 31 .07.2015. But till date i have not received maturity payment. However several reminders sent through different ways and lastly 5th times ,i submitted all the above papers on 4.10.2016 at your GODDA branch (JHARKHAND). My P.F.no.is, JH 3694/0118, Customer ID no. - 27697402, date of birth; 14.07.1955. Kindly make arrange for maturity payment quickly.

Brigadier N.K. Dabas

Sun, 11/06/2016 - 10:06

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My above mentioned premium has been paid twice. One by auto transfer and once by cheque on 05 nov 2016 vide payment to 63053197428 and second by cheque sbI bt sbI life 612072also on 05 nov 2016. Request refund my excess paid amount of rs 50000/- immediately.

Policy no - 44047274004

Manjushree P M

Wed, 11/09/2016 - 11:59

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Please can you forward me my policy number. My registered mobile number is 9591718547.

Kavitha saravanan

Tue, 11/15/2016 - 21:26

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Sub: To cancel the SBI Life Insurance Loan Account opened without our concern.

Ref: 1. Loan A/c. No.33481226549
2. Not willing form which was submitted to SBI Racpc Anna nagar on Loan sanctioned date.

I refer to the discussion, we had with your official on 04.10.2016 at 2.00pm. We were shocked to have that life insurance has been taken on my name without my concern. We wish to submit that, we were not filling to take Insurance on my Home Loan taken at Anna Nagar West branch A/c. No.33481226549 the same can be verified with our Home Loan application submitted to the bank.

We are not permitted by my bank to close the loan A/c until the due to the Insurance company or service. My family is very critical position to dispose off the mortgaged property.

In the light of the said event, when we inquire the SBI LIFE Insurance branch, we came to know that the SBI Life Insurance application form that you claim to have been signed by my co-applicant (N.Saravanan) with forgery sign. Please Iniate necessary action to cancel the insurance Loan Account immediately that was premium (towards payment of insurance) opened without our concern and also when we inquire in your SBI life insurance branch. I request you to treat as matter as extremely urgent and immediate act.
Thank-you

Your sincerely
S.Kavitha Saravanan
Contact no. 9566001542/9444665884

Suchita Dimri

Sat, 11/26/2016 - 12:05

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I have submitted my policy document Number 35008868001 along with non ulip maturity form cum advance discharge voucher for which net maturity amount Rs.164214/- only remitted in my saving bank account on 10/3/1016 through NEFT SBIN716070357 but my policy bond not yet received. Several time i have requested to your Pitampura Netaji subhash place New Delhi Branch but no fruitful result or reply received so far. To day on 26/11/2016 i have also requested your customer care. Kindly look into and arrange to trace out policy bond or duplicate policy bond may be prepared and handover/dispatched to me at the earliest please. Thanking you my contact No. is 8586058155 & 9718337230. Yours Sincerely. Policy holder Mrs. Suchita Dimri.

BaisakhiMajhi

Thu, 12/15/2016 - 10:50

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Policy No-14001111102, I have already paid my premium on dated 02.11.2016 but my due amount of my money back policy has not been sent to my account number. Pl do my needful work as soon as possible.Any discrepancy pl mail to me . Thanking you.

Amit punj

Wed, 12/28/2016 - 09:13

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Sir pls send my policy statement my mobile no 9860714868 policy no.56066999304 customer no 34486274 prouduct name:sbi life flexi smart insurance.

Abhinay kumar

Fri, 01/06/2017 - 03:18

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My swarna ganga SBI life policy no-84001001106. I pay 2000/month from may 2014. please send me premium paid certificate 2016.

Chaudhary suni…

Sat, 01/28/2017 - 15:49

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Respected Sir,
I have opened policy SBI Surakshit HL Aug 12.my HL Account No is 32834590957 & policy plan for 8 years on the basis of monthly premium a sum of Rs-6400/-. I requested that send my policy details & master policy e-statement for policy No 70000000310 on my mob No 8458932166

Antic Stephen F

Sun, 01/29/2017 - 19:58

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Respt
ir my policy no is 1NO 21272 306 from a week time I have calls from 04439221000 this no ..and taking very Ashley and using bad words also remember one thing this is my policy I know to paying my EMI (YEARLY ) you're required to just remember me okay if I won't paying my EMI I will be lost okay whoever have been spoken with me MOTHER FUCKER if I can't pay EMI no no just close my policy I don't need this kind of policy therfore I will be lost of 30000 maybe I don't care about it close the policy (VERY VERY WORST /BAD INSURANCE COMPANY or organisation IN INDIA sply in the chennai.

Veerappa Manenni

Mon, 02/13/2017 - 16:33

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I have swarna ganga group insurance policy.My PF no is 906670.I want to pay premium online. Please guide.

Dear Sir / Madam,
I am not able to understand your offer of fresh option of changing the annuity payments. since I do understand how the annuity payments will be affected for each of the chosen options numbered from 1 to 10? Could you kindly explain to me so that I can find out which number of the option will be suitable to me?
Thanks

Dear Sir / Madam,
I am not able to understand your offer of selecting a fresh option out of 10 options which will affect the maturity payment of SBI Life Pension Payment. Kindly explain how the various options will affect the maturity payment.
Thanks

Dear Sir / Madam,
I am thankful for having sent the “Annuity Option Sheet” which contains Ten Options for changing the the Annuity Payments; but there is no explanatory details. So I am confused to select a proper choice which will be beneficial to me.
Will you please explain them with reference to my doubts given below? :--

DOUBTS
(1) One time Single Premium paid in the year 2010 and it matures or vests in the year 2035 (that is after 25 years). Is it possible to reduce the vesting date down to 10 years instead of 25 years?
(2) What is the difference between (option no.1.2 = Life time income with capital refund) and (option balance capital refund)?
(3) What is the meaning of (options 1.5 and 1.6 = Annual increase of 3% and 5%)? Does it mean that monthly pension is subject to change?
(4) What is the meaning of (options 1.7 to 1.10 = Certain Period of 5,10, 15 and 20 years respectively)? Does it mean that I can change my vesting date?

Kindly send the reply to my Email : [email protected]
Thanks
Yours Faithfully,
(Deepa, L.)

Manashi Saikia

Thu, 04/06/2017 - 20:16

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Hello sir,
my policy is smart money back policy and policy no is 1N004429609. I want to know the month in which I will get my first money back which is got after completion of 3 years from the opening date and amount. Before 4 days I called to customer care just for enquiry of my policy and came to know that my money back amount will get within 5-6 day due to march ending is delayed. But today when I called to customer care again than they had informed me that within 10-15 days I will get. after some time again I made a called to customer care. At that time one of your employee informed me that the information that I have got are not correct. so I just want to know the correct details of my policy.

Moto riba

Thu, 04/27/2017 - 11:06

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My proposal No. 1PQT629882 is not accepted by you in this regards. how to get my amount of Rs. 3000.00 back.

Ghanshyam Singh

Sat, 05/06/2017 - 16:11

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My policy No. is 56009070204. I have submitted written request at Raipur Ramsagar para branch for change of address last year 2016 but yet not updated. kindly arrange to Change my address as below. H. No - F-80 Rajdhani Vihar kachana road saddu Raipur-492014 (Chhattisgarh). Thank You .

Ghanshyam Singh Dhruw
Contact No-94252-01399

Ghanshyam sungh

Sat, 05/06/2017 - 16:17

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Pls send e-statement policy no.56009070204. product name: sbi life flexi smart insurance in my email id. i have also registered in go green but no any statement received.

Santanu Roy

Tue, 05/09/2017 - 16:02

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My policy no is 84001001106.I want to surrender my swarms Ganga policy. So kindly let me know the process for surrendering the policy.

NitaI paul

Thu, 05/18/2017 - 01:42

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Hello sir my name is nitai paul. i have one policy which is1H007029007, I open my policy on 18/04/2017 and i received my policy bond paper by speed post on 05/05/2017, now i want to surrender my policy. so i have already submitted all the legal document (policy bond paper, pan card and aadhar card xerox with self attested, SBI pass book xerox, 2 passport photo) with free look cancellation and diret credit mandate form in sbi life betul branch at 08/05/2017. But branch manager reject my free look form so i want the reason of rejection. please help me regarding above this policy my contact no. 9669531445.

Sanjay Kumar

Tue, 05/23/2017 - 20:04

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I request my policy detail, send me policy No. 06000313106, my phone no. 9990447777.

Jhulan Chakraborty

Sun, 06/18/2017 - 21:48

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MY due date of payment was 10 Jun 2017. Rs 60000/- was also in bank I donot know why my amt not deducted from bank. I also requested to the agent to solve this matter many time but he never gave me any positive reply. My Policy No is 1K056245608. Treat matter most urgent.

I have an policy no is 86000052906 and my group order ID is-21851222, named amrit boruah i want to update my email ID-boruahamrit90 @gmail.com and mobile no 9435517935

Rajeshwar Joshi

Wed, 07/05/2017 - 12:19

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Dear Sir,
I was working in state bank of patiala as Manager and Opt out the VRS under -2017 scheme.
My Details as here under:-

Name:- Rajeshwar joshi
Member ID No.:- R01039
Employee Number-5355826
Policy types:-
1. Staff-Old SG A/C for two life covers Rs.300/- each premium.
2.Staff-New SG A/C fo one of Rs.300/- premium.
The details from site is as here under:-
warna Ganga - Track Your Account
PF Index No. : 5355826
Employee Name : RAJESHWAR JOSHI
Home
Payment Information as on date 04-Jul-2017
Cover Type Premium Paid Life Cover Premium Excl. Of Service Tax Savings Accumulation With Interest Interim Interest Fund Value
Staff - New SG A/c details - 1 39000 18588 22055 401 22,456.00
Staff - Old SG A/c details - 2 40500 12960 39454 619 40,073.00
Total (Rs.) 79,500.00 31,548.00 61,509.00 1,020.00 62,529.00
I have given the request for surrender of my policies 7th june -2017. at SBI Life Insurance Co, Jalandhar with all documents, along with my original policy
No.84001003909(Phone No.0181-5051033 Mr. Ashish)
Total values comes out to be near about 62,529-..( Rs.40073+22456+62529), where as amount credit to my account-65008625251 on 30.06.2017 is not matching with the total amount to be paid under Old and New scheme. It is observed that only Old scheme amount was paid to me. Please check and pay the balance amount lying in New scheme of SG.
Thanking You.

With Regards
Rajeshwar Joshi-9779586022

Aruna Rani

Tue, 07/25/2017 - 17:20

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My policy no. Is 240 22725 302

I have submitted all the papers along with original policy to your bathinda office in last week mof june-2017 . But I have not received the payment in my account till today. I have contacted to your bathinda office and they have told us that the rtgs for rs.425964 have been sent to crediting your account on 01-07-2017 . But till date have not received the payment till date. I have given bank account statement to you bathinda office again on 20-07-17. Please confirm the status.

P R Acharya

Fri, 07/28/2017 - 12:05

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Dear Sir,
My above referred policy has been misplaced and not traceable. I would like to know the procedure for obtaining a duplicate policy. My Mobile No. 9902266311

Vikas gupta

Fri, 07/28/2017 - 17:00

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Dear Sir, Kindly send me my policy details no-16019014003 on my email id which is mention above. as soon as possible. my new mobile no is 09839637933.

Aruna Rani

Wed, 08/02/2017 - 15:23

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I have mailed to you all detail regarding payment of maturity of my policy no. 24022725302 on 25-07-2017. But till date I have not received payment nor any reply. So, your goodself is requested to reply me for maturity payment.

Rajesh Debbarma

Sat, 08/12/2017 - 08:28

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Sir, I have an SBI life insurance.policy no. 1k091417702, but sbi life insurance certificate typed Rajesh Kumar Debbarya. Actualy my title is Debbarma. So, you are requested please correction my title (last name).
Thanking you.
Rajesh Kumar Debbarma
rkd32525 @gmail.com
Mobile .9436583418.

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