1860-210-1000: Pureit Water Purifier Customer Care Phone Number
Contact No
1860-210-1000
Company
Department
Customer Care
Hours
8am - 8pm, 7 days
Region
All India
Note
Call Pureit national helpline number for customer service.
If the above contact didn't helped you, here are alternatives to reach Pureit Water Purifier customer support.
Contact Number
1860-180-1000 - Contact details
pureit.hul@unilever.com - Contact details
Support Link
Official website - Contact details
Comments
Very poor service no hard feeling but try understand
18602101000 (marula purit gold), reg mobile 9320610892 9702224687
Very regretfully say that since 5days we are facing trouble drinking water and about 50 staff from 21st till date continuous a day 5 to 6 time calling above cus no but very irresponsible. Till date no response or action nor their people cared to send someone. Each day just telling coming coming and no proper response even after pleading so many time.
We are ready to pay 250 their charges also we told if warranty or service contract is over but than too. Please see to it.
Not able to give customer
Not able to give proper customer service. No commitment. I have done mistake buying pureit purifier.
Pure it water filter parts replacement
Absolutely ridiculous after sales service... When we call the service number we are put on hold and not attended to at all. There is no way how to contact someone else no contact numbers of any sales person.. I regret to have bought this kind of a product from such a reputed firm. Please do not give us false products and false commitments.
Order booking
I live in delhI west, I want to book germkill kit. Pls help.
Very poor service
Two water purifier installed in s&t training center Gorakhpur in july2017. both are out of order and nobody is responding. my worst experience.
False promises
Don’t go for their annual contract which costs around 4500. When I was buying it they told me every service will come under it but when the engineer came for sf change they told that only gkk kit replacement come under this contract which costs for 3500. So totally not worth it.
Leakage not attended
I am using your purit for the past 10 years.During oct. 2014 I have bought your purit classic 23 litres.On 25/10/17 i noticed water leake from the bottom tank.I contacted your toll free number.On 26th a person called me and asked the details.He said that bottom tank has to be changed on payment of Rs.750+ the usual service charge.I again called your toll free no,and informed the details(no crack found). He said service engineer will come and inspect. So far no one has come for which also i have to pay service charge.I have decided to go in for some other brand. Thanks for Hindustan Unilever Limited. So kind of you,
Sincerely Yours
R.Rangarajan.
Complaint regarding ur service
It is a ridiculous service by company.. never will go for pureit. staff never cooperates with customers. getting disappointing with service.
Leakage problem
From the day we changed the germ kill kit, it’s been a month we didn’t see once the water more inside then in my house all over. Called multiple times and registered many complaint and yes technical person too came and said adjust like this else call someone else to fix the issue. And here we are struggling since a month and yet not fixed. At times, regret using pureit.
Kit of purifier
Cannot able to book the kit, as Customer Care no is not helpful, and non-compliance.
Compliant not attended
I made a compliant on 02/01/2018. SMS came compliant was assigned. On 03/01/18 I was informed compliant will be attended at 9.30 am on 04/01/18.Team leader spoke on 04/01/08 informing technician will attend. None attended. When contacted customer care there is no proper response. Poor service. I made a mistake by buying pure it.
Address change
Dear sir,
Please let me know how to change the address i booked a grem kill kit with register mobile no. But recently we got shifted the house with in 2 days it may deliver. so plz kindly let me know.
Change of address
36/17 3rd floor, east patel nagar, new delhi 110008.
Leakage from bottom tank
My Pureit filter is leaking from the bottom tank. I complained to the service center but it has not been attended.
Feedback about service
I am living in Aurangabad. I booked order for germkill kit two weeks back but still not received. When called to local service provider, he answered that germkill kit not in stock, wait till purifier completely stopped. Pureit Service after sales is very very poor. I don't know, how to react on this.
Very very poor service
After 10 consecutive complaints and 3 emails to the head of customer service because my complaint has not been responded to as yet. I am shocked that I still just received a call from customer service to check if I'm satisfied with the service. Total breakdown of your communication systems and a complete joke. Totally disappointed with the service.
Balance amount Rs.15 theft
Today my mobile balance amount Rs.15 theft on airtel company. Why??? I have conform to airtel mobile no closed.
Faulty workmanship during servicing
I purchased hero duet on 15.10.17and SO far it has run only 2200kms. Recently I observed that side indicators were not working. I took vehicle to show room. After checking they asked me to pay for the FLASHER which was missing. It missing due to faulty workmanship only during serving.
Disillusionment over Pureit water filter
Disappointed on after-Sale Service of Pureit Water Filter. I wonder whether I had made a gross mistake by choosing Purieit Water Filter over other brands such as KENT / ACQUA-GUARD etc.
For the last 3 months I have had been imploring the Servicing Unit in Kolkata to come and clean + service the filter with no action. Is this the gesture of Goodwill of this Company for which I had opted for this brand??
S. K. Banerjee (. 9433049817 )
KOLKATA- 25.
Water leakage from the filter
There is water leakage from the filter and many times complaint but no use after service. Waste servicing and no guaranty and no responsibility to customer service in kurnool district at andhra Pradesh.
Complaint... not happy pure it service
I purchased ur product, but service standard of ur company really very very poor. I won't be advice to buy anybody due to no service. But we are watching ad on tv continue.
Unhappy with service
Your customer service not working .. unhappy with your service.
Replacing Adapter to PUREIT water purifier
Please send the required adapter to be replaced. No Water discharge from my Ultima PUREIT, till the required part to be replaced . The adapter is out of stock since one month.
M V Subba Rao, Hyderabad.
Quality of Ultima pureit water filter
I purchased ur water filter (Ultima pureit filter) in Jan 2017. Till date I have spent on ur service charges of rep and spare parts more than Rs 4000/-. Even We were out for more 8 months. In other words in less 10 months. I feel there is problem with ur machine.
Bad experience pureit
Purifier is not good of uniliver company, purify expension is good compared to Aquaguard.
Lack of commitment towards building customer relationship
Notice is hereby given to Unilever plc producers of pureit water classic dispensers that urgent steps should be taken in producing the water filter for onward distribution to their customers including me who bought the mentioned product and are stranded/affected by virtue the non availability of the water filter component, else legal actions (class action) shall be instituted against the company.
Regarding RO
Dear sir,
I purchase RO for Govt. office in pithoragarh. presently he is not working 15 day. your mechanic not coming.
I have a Pureit ro classic
I have a pureit ro classic, 2 people from the company came and changed the candle few days back. It made the ro worst and we are unable to take water from it because the filter gets overflown everytime we draw water from it.
Worst service, I am very disappointed and planning to go consumer court as no one is responding for calls and complaints.
Poor service
I ordered for changing of Filters , service agent had attended the call . while replacing the filters he damaged one one filter I ASKED THEM TO replace it with new one. this happened 15 days back, till date no response from the Company.Many times I TRIED TO CONTACT THEM THOUGH CUSTOMER CARE NUMBER BUT IN VEIN. I TRIED TO REGISTER A COMPLAINT THROUGH COMPANY'S WEBSITE BUT their system is not allowing even for registering the complaint also.
Disappointing experience with Pureit
The purifier was installed in my house only on 9 July and it has been already repaired twice. Both the time adapter was changed. However, it is still not working. Inspite of several calls the response is extremely disappointing. Worst experience in my life. Nobody should buy this product.
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