support@magicbricks.com: MagicBricks Customer Care Email
Email
support@magicbricks.com
Company
Department
Customer Care
Region
All India
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Comments
Complaint regarding Titanium Listing ID no.38816197
It has been more than 2 weeks since the time the above advertisement was released in your site. I have seen very poor response in spite of having opted for this category at a high price. Even out of the handful responses more the 50% have been bogus who have claimed that they have not responded to this advertisement or who were clearly fictitious. Please immediately look into the matter for good results and share the respondents of their genuineness after critical verification. In view of this please extend the posting of my advertisement for another 2 weeks without any extra cost. Look forward to a proactive response asap.
Why you are asking for premium?
I have posted free add , then why you are asking for premium...? Remove my add from your website. Please don't send messages and distrub to me.
Pls arrange call for me
We buy your package at 13.04.2019 of rs 3300/-. No sale Executive contact me.I will call many time to Mr Ankit for our property is no display on your web site. So Many mistake in contain. Pls arrange the call for me. you give me package for 3 month but 20day left for your side. pls solve my problems.
Magic bricks deliberatey destroyed my advertisement
In spite of spitting venom so much i still find magic bricks do exactly what they want and never what i wanted. This shows clear breach of trust and service. Due to this clear breach of service i wanted magic bricks to immediately restore my text content as it is or cancel all services with magic bricks with immediate effect and magic bricks must pay me 100% full refund of inr 3,600.00, since it was entirely their purposeful disobedience and total disregard for customer specific requirements. In spite of intimating magic bricks repeatedly over written official emails not to remove my content at any cost. If existing content continues to be published in my advertisement then due to insubordination and total non-co-operation towards basic consumer requirements i declare, am totally dissatisfied with all the service with magic bricks and with immediate effect magic bricks must return 100% refund (As specified in the posted realty advertisement vide order no. 17023027 / 21-06-2019 - titanium package) And all services thereby terminated thereafter including complete removal of all my personal information from all websites and magic bricks servers failing which severe action will be taken against magic bricks and all its associates for purposeful defaulting and degradation of basic consumer services.
Respite:restore all my text as it was - first time - failing which termination will be expedited.
This declaration by consumer will be taken with immediate effect as on today.
As signed by consumer - sd/-
Magic bricks big fraud
I have purchased one pack recommended by sales personal Mr Ashish mob no 8076671025 on 10 th July 2019 (OAM pack) cost Rs13000.00.
He has assured for photo shoot script writing and every thing for my property will be done by office manager and look after by them, I have to do nothing.
I have transferred Rs 130000 the moment I have transferred Mr Ashish does not responded at all after which I have called to call centre they have assured and asked about my property, now they told me that there is no such facility of photoshoot and script writing in my area and I have to post my property at the sight, its not in the package, now it's high time and i called to call centre as well as sent email but they have done nothing.
Really a fraud company taking money with guts. Please don't buy any package from them.
Abhay
Order ID 151371 paid Rs. 6280./- on 31.05.2019
The order was booked for a office property lacated at Ground Floor No.28, Tribhuwan Complex Mathura Road, New Delhi 110065. This is a full AC ready to move office with Ex. Cabins and work stations. No query till date received for this .On enquiry from your customer support chat system they are asking funny question and reply as if it is to fool us. We will not take it that way please note.
We hope for a reply. Regards.
My number is misused in your site
My no is 9027259431. Some one registered this number. In your site many of otp massages comes in phone . I can not registered my number . This is a fake account. Plz deactivate my account.
Wrong promises given at for getting subscription of Rs 4680/-
Sir Divya madam mob no 9891729158 from your office had given us promise and assurance that our one property would be displayed on front page, and remaining 4 properties would be mentioned in contents. But yesterday from your office by simeran madam phone no 1204366300 it is informed that only one property would be linked on your website which is wrong. She had informed us to talk on help line no 01206866600 where on we had talked with priyanks madam also about whole story. this is breach of trust. Please refund our money of rs 4680/- paid on 5/11/2019 by imps to your bank a/c no 00030310016053, transaction id no 930911068537, from our a/c no 10046253046 idfc dirst bank gandhinagar gujarat br. At 11.00 am. please arrange to upload all the 5 property (1on main page+4 in content) Or refund our money immediately.
Refund of amount since 14 months
I have made a payment of Rs.4543/- in June 2019 for publishing my ad. I was in touch with Mr. Sushruth. He said that there is some issue and he would initiate the refund however I have not still received. Its been 14 months since I have paid.
Could you kindly look into this and do the refund asap failing which I have to take it u legally. Please do not think I am threatening you as I have been pushed to that state becoz of your people's ruthless behaviour.
K S Vishal
9844086735
Not happy give package in magickbrics
Hi sir my package is not active. my payment give one month package is not active. 3 month give package and package discontented why?
A broker listed on your site has been harassing me
A broker listed on your site named Sonu Jaiswal (Contact No. 9973685869) has been repeatedly calling me from different numbers and using foul language even though I told him I won't be needing his services. He has been harassing me from many days. Please take action and warn him and remove his name from your website because he will harass many other customers. If you don't take action your website will get negative publicity and a police complaint might be registered against your company.
Service quality is pathetic
I've already purchased your service but still not get the property valuation report.
Invoice No- NV27000000174388, Order Id: 4380973
Can you please start working on your service quality.
Platinum package
To whom it may concern
The company is not providing any services whatsoever. Their sales team just dupes customers to subscribe to the package and thereafter nothing happens. The MB company appears to be a fraudulent company.
Listing ID 61810449 not yet been activated
Dear Sir
With reference to the above context, this is to inform you that I bought your Titanium Pack on last sunday as following
Titanium Listing
2 BHK Multistorey Apartment For Sale in Narendrapur,Kolkata
Listing ID: 61810449
Start Date: 30 June, 2022
Expires on: 28 October, 2022
Next Refresh on: 15 July, 2022
Surprisingly I found it has not yet been activated.as I am trying to connect buyers, you are still advising me to buy the plan, when I had already bought your plan. Yesterday one of your photographers came for a photo shoot.Today when I enquired about the upload the person said that your property has some problem, you please wait till tomorrow and then asked me to send a complaint letter.I am surprised by your commitment towards your customers. How come a reputed company like Magic bricks after having purchased a plan from their clients act so irresponsibly. Your representatives too, do not pick up our call once the package is bought. Shocking part is, your representatives are very sincere before the package is bought. Once it has been done, they fail to keep their commitment and keep on saying that our property upload has some problem. When asked what problem they are facing, they don't have any proper answer. Do we have to solve your upload problem? We have paid and we need the service immediately. Please do it as soon as possible and let us know.
Please consider this matter very urgent and kindly do the needful.
Yours sincerely
Sambuddha Dutta Gupta
Listing ID 61810449
Mobile No.9868934462
Misselling to me
On 24th August i have purchased annual gold PG package from your caller Mr Adesh(9766921554) & his manager Mr Lalit (7020905792) and i have paid 14960Rs to you. But today when i check silver package is activated. Kindly do needful. I have recordings of all the calls.
Contact with customer care several times no proper solution....
Complaints against mb prime
I recharged yesterday magic mb prime at the discount of basic which price Is 839.00 from my phone pay upi still now don't get any details of owner to talk about rent.
Assistance / Support
Dear Sir/Madam,
I have taken Magic bricks prime membership for rental house searching process at Hyderabad location.
The service has assigned RM for the same service and assistance to identify good property. I was also informed that the site visit, rent agreement etc. would be supported through Magic Bricks and RM.
But till date I have not received any assistance from your side, in addition my RM never attended my calls neither return back call or email. I did selected few properties by myself. But those also not processed from your end. I am totally unsatisfied with your service and unprofessional attitude from the RM and your team.
Kindly provide a solution to this issue at the earliest.
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