service.cards@kotak.com: Kotak Mahindra Bank Credit Card email

Email
service.cards@kotak.com
Department
Credit Card
Region
All India

If the above contact didn't helped you, here are alternatives to reach Kotak Mahindra Bank customer support.

Contact Number

1860-266-6888 - Contact details
1800-102-6022 - Contact details
1860-2660-811 - Contact details
1860-266-2666 - Contact details

Email

service.bank@kotak.com - Contact details

Support Link

Official website - Contact details
 - Contact details

Comments

shashi dhar mishra

Sun, 10/05/2014 - 19:07

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Sir, I am having credit cards of other banks and want to new credit card of kotak mahindra bank

Salman Khan

Mon, 11/03/2014 - 17:00

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My application no 1429502000328 has been cancelled. May i know the specific reason.

Dear, Please Call To Customer Care Number 1860 266 2666 and give your pan number and your register number which is mention in application and you will get the reason for the rejection.

Abdul Hadi

Tue, 12/23/2014 - 17:03

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I have given my office address, & enqury officer came to my office. till now I dint recive any message from your side. APPLICATION STATUS - We were unable to verify/ contact you at the office address as provided by you in the application. We request you to kindly call our Customer Contact Centre to provide any landmark or additional information regarding the address.

mohd muzzammil

Wed, 02/18/2015 - 13:46

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i want to know why my credit card application is declined pls whats the reason. reply.

braveson t. britto

Sat, 03/07/2015 - 11:15

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Kotak Mahindra service executive took my documents and signatures on the form and he told me that the card will be delivered at ur home in 12 days. Now around 25 to 30 days have passed and no reply from service executive. If u people don't want to provide us card then inform us regarding d same bcoz we r waiting so plz reply on it.

Sabita Mishra

Sat, 03/07/2015 - 14:44

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Sir our previous bill amount due was rs. 4160.77 and rs 5000 paid by me then why you added late fine of rs. 400 in current bill no.Royal/BSA/31034. Also tell that in how many rupees change of my reward point 8011.

Jinender Jain

Sat, 07/11/2015 - 16:28

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With due respect I want to make your kind notice that I have purchased (import) one item having No. 35314369001 which is wrongly charged in my statement. Kindly reverse the amount of Rs.1657.09. I am submitting the following facts (information) for your kind notice & reference.
1. Request No. 3642474611
2. Item No. 35314369001
3. Relationship No. 28471016
Do the same as early as possible. I will be greatfull to you.

Dhanaji bandal

Mon, 07/27/2015 - 11:09

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How can i increase my credit card limit, i have i have already searched on Kotak Mahindra Bank website but was unable to find any help regarding it.

My name is sunny. I have an saving account in kotak mahindra bank with account number 7611652819. I applied for credit card but haven't received till now. I have called in customer care department they said that ur card request has been declined on 09.Nov.2015 but I want to know the reason for declaration of my credit card application. Its a humble request to u that send me the details as soon as possible.

Sunny
crn number :- 100776829

R Ravichandran

Sat, 01/16/2016 - 10:52

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Called customer care services received responses that not able to do due to my card is not a chip card. Requested for alternative they said we need to get fresh card and make it. Am not happy about it. Need some advise from your bank.

Neelu Sinha

Sun, 01/17/2016 - 20:46

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I, had applied for Kotak Credit Card by application no-1534102000345 reasoning that my credit history in the CIBIL report is not satisfactory. May I know on what criteria, it is not satisfactory.

LRavikanth

Tue, 01/19/2016 - 12:20

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my credit card (no:4166464300402***) was cancelled. But it is showing in cibil as a active mode. can u pls rectifying the problem as soon as possible.

S A Kumar Verma

Mon, 02/08/2016 - 15:34

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i am using Kotak Credit card from last year, still my credit was not enhanced, at same time other banker increased my limit within one year, so plz increase my card limit.

Mohan Chakrapani

Fri, 02/12/2016 - 13:03

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I am using Kotak Credit card, and nowadays more call is coming just like your bank person and asking so many detail of card and taking us full detail of card from me and done two transaction for Rs.15,859/- (One from Ist deal for Rs.7998/- and IInd from PayU money for Rs.7861/-) both material is purely waste for me and at the same time talking by phone at our office time and collecting detail for their sale and taking our credit card money is purely cheating and put Kotak card customer in trouble. I feel insecure so we want to cancel your card immediately and also blocked your card immediately, because the telephonic person taken our cvv no.of my credit card. Request you to cancel the transaction and restore my credit card amount. I can not pay your card amount, and request you to collect the material what they sent to us against for this transactions.

CRN 44083279

SP Yakkali

Thu, 04/14/2016 - 11:53

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I am having kotak credit card crn no 32148211. i gave a cheque for Rs.8000/- on 12-06-2016 of kotak ing vysya bank cheque. As i found that the amount was debited from my account on the same but still it is not credited on my card account. Keeping this much to the customer who is paying by before the due date it not correct to suffer u r customers. plz see that it should not happen again.

Rajeev Shukul

Tue, 04/19/2016 - 08:56

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Refer our complaint regarding fraud use of our credit card no. 4166-4415-0033-**** by miscreant elements executed under noted transaction:---

1]Rs. 3500/-in Sh.mart purchase.
2] Rs.4326/47 payment to tata indicom.
3]Rs. 2000/- cash withdrawal thru ATM

I immediately blocked the card pls do the needful.

Our previous bill amount due was rs. 1062.22 and rs 1070 paid by me then why did not get any messages my registered mobile number .

Sudershan pulijala

Wed, 05/18/2016 - 09:36

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I am SUDERSHAN want to bring it to your kind notice that on 11/05/2016 i received a call from the cell no : +919205188768 and +91704233085 confirming that i am calling on behalf of Kotak credit card division. You are using our credit card and having maintained a good track record of your credit card and having earned more than 10000 reward points in your account, on the basis of which our company has decided to issue one more card ABSOLUTELY FREE OF COST known as world discount card. kindly confirm the particulars printed on your existing credit card because on new card the data must be same as printed on your existing credit card.

In this way he obtained information through IVR from me on phone. When i tried to refuse him by saying that why i should tell you my confidential details he further stated that for matching your particulars i am sending you a six digit number on your phone. He send this six digit number on my phone and ask me to confirm the same. he further confirmed that no charges will be debited to your credit card account or no reward points will be redeemed against this transaction. Immediately i got a message on my phone that Transaction of Rs.8,459.00 made on Kotak Credit Card XX7355 at ShopMantraa_EPayKerela on 11 May 16. When i object about he said it will be reversed to your account after 72 hours automatically.

I immediately reported this matter to Kotak customer center and they said the transaction has been done and if the merchandise will not claim the money in 7 days, it will revert to your account and if they claim within 7 days and he asked me to drop me email to raise a dispute. so kindly help me sir in stopping the payment and get my amount reversed in my Kotak credit card.

Ritesh Agarwal

Thu, 07/14/2016 - 10:47

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I feel insecure so we want to cancel your credit card immediately and also blocked your card immediately. Request you to cancel the transaction and restore my credit card amount. I can not pay your card amount, so kindly help me sir in stopping the payment and get my amount reversed in my Kotak credit card. I have called in customer care department but..... Its a humble request to u block royale card as soon as possible.....CRN....92134937.

Thulasisha

Mon, 07/18/2016 - 23:22

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I will recharged dth at 16/7/16 amount 100. That time I received message transaction failed. So I check the statement at 17/7/16 that amount 100 will be debited in account . Crn no 191291909. complent Reference no 1-4875387611. Pls refund the money.

Sarita Rajbhar

Thu, 12/15/2016 - 15:57

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Kotak Mahindra service executive took my documents and signatures on the form and he told me that the card will be delivered at ur office. once he came & i was not there now its already 1 month, still i havnt received my credit card & without any reason 750 rs auto debited from my account. If u people don't want to provide us card then inform us regarding d same but now i want to cancel my credit card. what is the procedure, pls let me know.

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