Official website: Jabong Online Customer Care Support Link

Company
Department
Customer Care
Region
All India

If the above contact didn't helped you, here are alternatives to reach Jabong customer support.

Contact Number

0124-6128000 - Contact details
9949933333 - Contact details

Email

care@jabong.com - Contact details
chiefmanager@jabong.com - Contact details

Comments

Jabong takes 100 shipping charge even for delivery in delhi and 49 COD charge irrespective of price of object. Amazon free delivery no cod charge even for the object priced 50 Rs and better customer support. WTF is wrong with u.

Bhavesh Modi

Wed, 02/03/2016 - 10:56

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Hello, I purchased white running shoes make vostro, Size-9, But the product i received is of small size. Now I want to Return it but on Jabong website it gives gateway timeout error and discontinued the process. Please resolve this or give me perfect solution for material return request.

Hi, we got a jabong voucher 3000rs as a complimentary of sbi. My husband purchased shoes using that code worth 2000 rs on May 1st 2016 and now today I wanna buy another product with remaining 1000 but it's showing I already used that code. Help me with this I don't want to lose my money like this.

What a fuckoll service. I ordered a product on 20th of july, today is 10th august and i have no clue about my order. Customer care doesn't pick your call. Heights of patience. Please shut down your shit business. If i dont receive my order today, i am going to the consumer forum.

Dipesh Gada

Tue, 01/31/2017 - 12:27

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I have login in Jabong if I receive SMS than I will be chargeable or what, pls reply if it's. chargeable than pls cancel reply me.

Nithin das

Mon, 09/18/2017 - 19:15

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I want to return one of the product i purchased.but i am not able to do that. it shows error in return initiation. pls solve the issue. thanks.

Rajat prakash

Wed, 09/27/2017 - 11:50

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I brought a track pants from Jabong but it is not as good as I think and small in size as well. so want to return this product.
Order no.170920365611641
Date of order 2017_09_24

Harshila Patel

Wed, 01/10/2018 - 11:05

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My order# 171231213631389 they need my account information but the form they send me they wan't take my IFSC code.

Its extremely disappointing that a big name like jabong is doing such kind of frauds.. I placed my order worth rs7100 on 26 jan and i used my jabong points of rs 600 for it and i paid the amount at the time of delivery only. Logistics partner cancelled my order without giving any reason.. And now those products are not on sale.. Prices have increased and my jabong points also will not be refunded..from last seven days m calling customer care but dey are enable to provide Any solutio.. Extremly shameful for a brand like jabong. I was a regular customer of jabong earlier but now i dnt trust jabong.

I have purchase an product, for that I got and track id, but when I am searching in the website it's saying that your track of Is wrong, and I call to customer care they are saying that it's correct. Now what to do?

I have purchase an product order number 180413377968575 but that product was not delivered to me. In tracking details product status was delivered. Shipping Address phone number was not correct and was not working. Don't know to whom delivery boy called and deliver the product.

When I connect with Jabong Customer Care they provided me fake proof of delivery which was not signed by me. They are not sharing any Id or details on basis delivery boy delivered the product.

Now when I calling customer care they are saying it will take 7 more days to sort your problem. We will arrange call for you with in 48 hrs etc. But they are not doing any thing.

Inspite of my complaint for exchange For product order no 180624375782801, registered under Complaint ID: 64999995 your customer care service says it has been cancelled without my knowledge and requesting me for refund. I am valuable customer I usually buy products from jabong and this one is very insulting. From now I suggest not to shop on jabong my problems are still unsolved.

Dr.kalpana Rajgopal

Sun, 08/26/2018 - 20:44

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Hi,

I am totally disappointed..once upon a Time jabong was good in all aspects.. recently I noticed when it is hassle free Return/refund& Product picked up NXT day of delivery..why u say bank details Invalid..operating only that account for years& jabong he refunded another product on 17th Aug. To d same account..& on 24th Aug they infrm same bank details Invalid!! CUSTOMER CATE not picking up. whole day been kpt on hold..each call I have lost RS.5..as after holding fr 3 min I cut..hoping someone will answer..HOW TO GO ABOUT IT.. CHIEF MANAGER..PLHELP BEFORE WHOLE PUBLIC RETALIATES. DO NOT LOSE FAITH OF D CUSTOMER..U WIL LOSE in multiples if you cheat or harass one genuine customer

Shivani puri

Mon, 10/01/2018 - 14:37

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Kindly transfer the amount of my cancelled order no. 180830137027109 in this account. It’s been very harassing so far. My account details and ifsc code is already with Jabong as many neft z are done so far But why not this. Ur link is not accepting ifsc code.

Hi,
This is Bala, I am suffering a lot with jabong from past 5 months to get my money.

Jabong has delivered wrong product, logistics guy took money and he ran away, and I called jabong, and send the pictures of that wrong product, and my bank account 4 months back, but no refund till now..

Can someone help how I can get my money from jabong.

Best regards
Bala

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