Official website: Gruh Finance Online Customer Care Support Link
Link
Company
Department
Customer Care
Region
All India
If the above contact didn't helped you, here are alternatives to reach Gruh Finance customer support.
Contact Number
1800-233-5300 - Contact details
1800-233-7923 - Contact details
customercare@gruh.com - Contact details
Comments
To submit our opinion
Respected Sir,
I am Anil Gupta. I had taken loan of Rs 20,00,000/ which i successfully conduct till Jan 2016. Your kind and positive behavior sectioned me loan of Rs 1.74cr which conditioned to foreclose the present loan for disbursement of new loan. So i have closed present loan. Mr Rakesh hardiya support me a lot. so i thankful to all of you for lighting me the path of new amplitude.
I hope you will disburse me the new loan as possible as early. Your conductivity with customer is appreciable. We always prefer Gruh for our economical requirements.
Suffered alot from department
Dear Management,
Being a customer i suffered alot from your vadodara branch. If any senior management is there in department kindly contact me as the way to treat the customer from department will loose the customers as i drawn myself from senctioned loan. My contact no is 7575065556!
List of documents copy urgent
Hi sir my name is Mukesh r Kadiwala my loan is start in your gruh finance ltd. Nadiad branch and I have a my total list of a document in tha details in copy. In urgent replay fast sir your staff is na work in this branch.not responding.my contact number is 9427855568. thanks for management.
Closure of loan
Dear Sir/Madam
I have a request for preclosure of the loan account 909/2328 and three other consequent loan account taken from Bangalore office due to heavy interest rates. I have been asking for closure statement since 28th Nov 2017. I m delayed unnecessary and given on 4th evening after official banking hours and asking me to close before 5th of this month , i.e., today, if not asking me to pay this month's emi also, which seems to be unethical. It's purely a CHECKMATE to prompt customers like me.
There are no preclosure charges which applies to my loan as per the sanction order.Ur bank is exploiting me by levying preclosure charges forcibly which was not specifically mentioned either in writing or oral communication. Again a CHECKMATE for customer making him confuse what to do and what not, as the dates keep moving and the interest keeps raising.
I was told by Mr. Avinash over a phone call made on 30th(as I was still not given the closure letter) that the prepayment charges would be put only after negotiation with the customer. But it was not done so.
Pls consider my request for not taxing me the preclosure charges. Being a prompt repayer since inception, I have been asking since a year to reduce the rate of interest for which there was no response from the bank end. Hence I had to approach the other competitors for Balance transfer and enhancement of loan.
Even today, if your bank is giving me an opportunity to continue with a rate of interest of 10% overall,... with no second thought I will be continuing with the existing loan.
If ur bank is kind enough in considering my request, I can even find chances for different business with your bank in future. In case u don't require dignified, disciplined and prompt customers like me, its a real cheat game that is played with customers by GRUH.
One of the staff in Bangalore office mentally harrased me even at the time of availing the loan for which I have the email records exchanged from the bank.
Please treat customers with dignity. Don't squeeze our blood. It's a request.
Regards
Dr.B.R.Supreeth
Complaint about wardha branch
Dear management ,
Myself C.B.Patankar, I had taken lone from your wardha (Maharashtra) brach. but I would decided for close the lone. From Last one month I give the application for list of documents but there is no response from your wardha branch. Only give me the next date when I visited in your office. Please insure your office behaviour and please insure for my list of documents. its very urgent.
Regards C.B.Patankar
Mob no 9822222485
Regarding subsidy of panta pradhan awas yojna
I have taken loan of 104000 thousand from hdfc gruh finance on fix interest rate for 3 year. I have asked regarding subsidy to satara office, they told us u have already in scheme, you are not eligible for that. I don't no why they say, I have read terms condition of pantapradhan awas yojna. No such clause are seen in the rules.
Pls inform higher management level to inform to customer clearly. If u are not able to give us subsidy I want to transfer my loan to other bank. My mail Id.is jaymore88 @gmail.com.
Home loan E-statment
Dear sir, My account number 420/235, give me home loan e statement.
Loan estatement
Dear Sir/Madam,
My home loan account no. is 420/246, I required statement for the year of April 17 to March 18. Please provide the same on above mail id.
Fake statement given by Virar branch on loan term
Dear All
Kindly note I have been given loan by your Boisar branch in the year 2010 against the laon account no. 310/1598which as per the sanction letter was for 15 year tenure. I was not provided this sanction letter and the branch executives had directly coordinated with builder and at time of loan sanction the sales executive had taken my sign. After cont. Followup with Virar branch where you transfered my loan under new loan account number 413/2224 I received the sanction letter. Which clearly states my loan tenure as 15 years. The ASM (Mohan) and CSE (Miss Pragati Jadav) said me that because my home is on variable rate of int my loan tensure has been changed to 29 years. Which is really horrible. Secondly I asked them for calculation on the same and had also send them a mail but still now i haven't got any reply. All my loan EMI dues are paid. My loan int rate had increased just 2.8 as per statement from the time I have taken the loan till now. WHY my loan tenure have increased by 15 years (that has been doubled)
Unless I receive the clear calculations on the same I will not paY any furthet EMI to you.
I HAVE ALREADY REGISTERED GRUH COMPLAIN IN CONSUMER COURT AGAINST COMPLAIN NO. 9989765
Reg: Customer Id login
I am trying from last 2 months i am not able to find the customer login. Your representative has given customer id and told to go to site and open it but where is the login for customer? can you tell me in this please reply.
Interest rate is very high
Sir. My home loan interest is very high. please request, interest rate kam kariyega. Other bank offer kam intrest ka mil raha hai. Other bank ka offer bhi hai.
Mental harassment
Sir
मैं धमतरी छत्तीसगढ़ से तुलसी राम वर्मा आप के बैंक से फ़ाइल no 854/2048 के माध्यम से लोन लिया हु
मैंने मेरे रिटायरमेंट के पैसे से अपना आधा लोन पटा दिया है
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