Official website: Thomas Cook India Online Customer Care Support Link

I have booked package in name of Mr. Vasav Thakar and had made full payment on 29th may but yet to receive payment confirmation!! When i called up customer care they have no ans on query and talk very very rudely. Kindly take necessary action nd when can i expect payment confirmation?

Shweta Thakar
9870071799

I am booking Spain trip from Thomas cook chennai . Why Is it compulsory that I have to pay in INR ( current rate of euro is 76.12 but they are taking from me at rate of 79 bcoz that’s forex rate as per Thomas cook ). I already have euro with me . Why I cannot pay directly in EURO and buy from thomas cook that too at a high rate. This is called cheating and manipulating and take more money by making it compulsory to buy euro from thomas cook that too at such high rates.

I recently had an international trip with thomas cook Indore, they have charged more money than quoted on their official website. On asking for explanation they were saying initially that it is because of varying flight ticket charges, but when I cross checked with the airlines, the amount was not the same which Thomas cook employees were telling, there was a huge difference. And now they are making excuses like it also depends on the hotels booked and etc whereas it is not so.