support.in@oneplus.com: OnePlus Mobile Customer Care Email

Maine 18 december 2022 ko ek one plus 10 pro 5g phone 256 gb storage liya or use 12 hours bhi nhi hue vo khrab hone lg gya, maine iski complaint shopkeeper ko ki fir service center le kr gai kuch din baad phone Mila ab bhi display problem hai. kindly help me Kisi ne abhi tak koi help nhi ki. I'm not satisfied from this company. I'm old customer but I'll not purchase any one plus phone again.

Very bad one plus mobile & service center. My mobile only 3 month running one plus Nord CE 2 5G

Hi, I am using oneplus 10pro. The OS is colour OS and its a white colour mobile phone panda version. The probem is i cannot sign in to cloud service and now i am living in India. I did'nt receive any OTP when i try to access to sign in. Because of this issue i cannot use my bank apps. I cannot use the full features of my mobile. Hope i will get any solution from oneplus firm.

I bought one plus TV from Amazon on April. The screen flickering start on November. I raised a complaint on 16th November. Till now the issue is unresolved.case id: 230111-008649

Right sight speaker properly not working. Seller not resolved my problem.

Hi,
Without my consent service center cancelled my Request Number: INSI2307071024. Deliberately my service request is cancelled. It is a kind of mental harassment. Urgently take action against assigned engineer. Otherwise i have to approach consumer court against service center and oneplus company.

one plus team yesterday my brother visited one plus care center to fix mobile display. There is a lining issue in the display, which is non-existent and the center said, come, it will be changed. But after going to mobile care, after thirty minutes they said that it would not be possible. And excuse what the scratch is on the mobile. I think after carrying mobile for three years, normal scratch is a common thing, there is no physical damage to our phone. I myself would not have taken it if there was physical damage. Being scratched is not a problem to be taken care of. You don't have to exchange, you have to correct the display. Either fix the problem of green lining on the display or change the mobile display. This is not the problem of the customer, nor does he have to face all this. Customer satisfaction feedback from you is not good. And why should we buy your one plus..
Please change display without any cost .

Mobile user name :- Bhupendra dhami
Kahtima. U. S. Nager
Mobile model:- one plus
IMEI no:- 8647210503778233
Problem is :- display green lining

It is very disheartening to say that such a Good company “ONE PLUS” is not serving their customers complaints and it looks like a scam in recent days.

I have been getting a green screen issue in my One Plus 8 Phone. I am sure this is an issue that has arrived due to negligence of HW & SW negligence of the company.

From last 1 month I am not able use my screen & I am running to one plus service centre since then. On top of that there were various reasons, they were not accepting my phone for repair, & today they have charged Rs 14,000 for repairing the Screen, which I have put on hold.

Buying the phone at Rs 50,000 & again spending Rs 14,000 for replacing screen which has not occurred by my fault, it is very hard to accept.

Im using one plus 9 pro since 2 years now iam facing qualcomm crash dump mode in my mobile.. My mobile is frequently getting off while using later after some hours after so many attempts of trying again getting on.. later again off. i am facing this this issue since 3 days.

IMEI (sim slot 1) - 868768050524738
IMEI (sim slot 2) - 868768050524720

I bought this mobile in India. Present i am studying in Philippines. Could you please help me with this.
Thank you