customercare@smobility.in: Spice Mobile Customer Care Email

I have Spice Mi-437 mobile, whose touch screen is not working. I want to get it repaired but i am unable to reach the customer care of Spice through phone or email. pls help.

I got Spice M6112 touch screen mobile. But from last several weeks i was having problems with the touch screen, as it keeps getting unresponsive. The touch screen didn't responds while operating the phone and this kept happening several times a day. I gave it to the service center and was told i will get my phone back in maximum 10 days. But now after 18 days i haven't got any news about my phone from Spice service center, not a good way to treat your customers Spice!!

I have Spice M 6112 mobile, its IMEI No- 911410553163790 purchased in the January, 2015, whose touch screen is not working. Please help me and give a customer care or center address/number. So that i can repair it.

my spice mi 526 the phone was dead. i submitted on 23 may 2015 in customer care. Person of customer care was told that you will receive your phone after 15 days. It is 14 July 2015 after 54 day my phone is not repaired. When I called customer care he told me that your phone's parts not available in the company. I want to know that Spice company will be return my phone or not.

Resp. sir,
I am Vasant R. Gedam a customer of your Spice Mobility. I wish to inform you that it’s been fourth time I m sending my Spice Mi 518 Smartphone in the company for servicing of the same problem about screen/ display. And for every service the time duration taken is too long of a month. Its been only Seven months that I bought the mobile.

Kindly request you to Change the Smartphone so that the problem can solve. I am sending again the Smartphone via my nearest service center of Nagpur. And other details are as follows.
Model: Spice Mi 518
IMEI No.: 911412100151302
Service no. 13100001F80314

Nonsense customer care, got frustrated with them after giving my cellphone for a repair. Today its been more than a month and there is no news of my handset. Service center people say it still will take some time to get it repaired. Really..?? In which world a company takes such a long time to repair or atleast convey the exact time needed to repair it. I am never gonna buy from these low end mobile company, better to go with some reputed and well known company.

My request no. Is 12100014fa0030 . Its submitted to 03 September. But my handset is still showing in in-progress.. Its take too much time for repairing and the Spice customer care employees are not ready for taking the responsibility and not telling the exact time period for return my handset. Please reply me otherwise stop your services...Thank you.

I have given my phone on 25 nov for repair because there was some problem on my phone. I have not yet received my phone, whenever I am calling your customer care number they extend the day by telling your phone part is not available. I would be very thankful if u replace my phone if the parts is not available. I want my phone immediately, I would also say that your service is also poor.

I have purchased spice mi 549 phone in august after 20 days flace is not working I am given the phone service center. after 15 days he given me then the touch is not working and phone is AUTO SWITCH OFF AND AUTO BATTERY DISCHARGE. I am given two times in service center my phone but he did not repair. your service is very bad, please repair or exchange.

Replace spice M-6115 due to defective screen touch. My complain no. 0400064766 dated on 16.02.2016 for either replace the device or assure me that the device coming from your lab will run for long time. As you are behind your committed date which you promised.

Replace spice x life-M5+ due to def. network. my service request number 24101151G10034. its submitted to 18-01-2016. but my handset is not repairing. its take too much time for repairing. i am given three times in service center my phone but he did not repair. your service is very bad, please replace my phone.

First, I would like to introduce My self that my name is Sulabh Singh Dalal and i bought a mobile of your company the mobile is Xlife M5+ and very sorry to say that the that was a faulty it is not working properly, got hang while using it for gaming or chatting purposes and the worse thing is that it is not working properly. so I want to get my phone OK and working properly because it haven't completed one year still. A quick action will be highly appreciated.

I bought a X life 405 mobile from TV 18.please me give the address of your service center in Pune.

By using ur mobile phone we can't access internet. We charging the two sims in 2g connection bt can't access the network. Plse give me a solution for this. We can't contact u. Plz hlp me.

Whenever i turn on the internet sim network goes away. If i use the same sim in another phone and use internet, network stays... why? Pls help me regarding this situation.

Its urgent for my mobile cause i do not any work please. On 16th july i will go out of kolkata, so please give me my phone before 16th july. i waiting for my mobile its urgent. mobile spice XLIFE-M5+.

I give my mobile spice x life m5+ on 30th june to repair mobile's camera and touch and body colour fade with volume key problem in service center. They said my mobile give me after 10-15 days after 15 days. i call back in your company they give me not right information and said to wait 2-4 days after 4 days we call back but they can't call. finally i call in your in your company they said to me for wait 15 day. Plz give me right information and give my mobile, i'm tird with your wrong information. plz give my mobile.
jobsheet no. - 20101634G60236.

Service Request No: 20101634G60236
I just gave my Spice mobile to the service center at Tonk Road on 30-June-2016 But I didn't got my phone on the time that was said by the service center and still they are delaying the time to deliver the mobile.
Please Provide my mobile urgently.

My mobile is spiceMi 520N and my service Request. No : 24100017G60011 and my IMEID1 911319502936638 and IMEID2 911319503036636 and after two month not any response. plz i have got my mobile in maximum 7 days. spice service not working fast, i am very problem face.

Can u tell me whether there are service centre at kammanahalli because i want my spice phone gsm m-6112 phone fixed. And i cannot go to other service centres mentioned. pls give me a solution.and i am not satisfied with your services and phone's quality.

My mobile submitted 38 days ago in service center but am not found any response please tell where is my mobile?

My mobile submitted 53 days ago in service center but am not found any response please tell where is my mobile? my mobile imei -911460500440775,90770 . model no-xlife-480q
I haven"t got any news about my phone from spice service center ,not a good way to treat your coustmer SPICE . I want to know that SPICE company will return my phone or not .

I have order spice mi 506 battery 1 month ago from sivasagar service center Assam but till I have not get it.

Very bad service not giving any update for spice mi 436 give update for mi 436.

Respected Sir/Madam,

My SR.no: 13101060GA0009 & my concern is registered with reference no: 0400072726, as i have submitted my cell on 6/10/2016 in the service center to fix the ringer issue & i have been told to wait 10-15 days & my cell will be fixed on priority basis, but as if i'm looking there is no process at all, every time i call they used to gave me the same reason as its been a month as twice i have complained on www.spicemobiles.com/support, but still no response from your end nor you have given revert to me yet. Is it some kind of joke what poor service you guys are giving. Just to fix a ringer does it need a month.

Every time i call the customer care executive says that we are arranging the part, but still there is no part. you guys don't even have proper part i'm ashamed that this kind of very very worst service getting from you. I 'm regretting to have spice mobile. its my worst experience with you. if you can't fix it just return it to me don't play....i don't have time for all these nonsense & i want a proper revert with 24 hours..!!

Thanks & Regards,
Prakash Ovhal

Very bad phone sold and it has even worse service.

My mobile is not opening and internal storage is not working. I get an error that the application has been stopped.

My phone is hanging and my battery is not properly working and my restore setting have a give a password please take my phone and solve my problem.

This is the one of the useless company which i have seen not good in customers care since last days. my mobile phone is not working and i gave it to sevice centre but no reply now. it had gone upto 3 months i wont like the spice company. please complete the problems of my mobile phones.