Facebook page: Thomson TV Online Customer Service Support Link

I purchased tv 9month ago not it's a problem for little bit. I will try to customer care number but no respect and response our side. And I will send my invoice to the mail also he said after 24 hour then take a action but done for 48 hour's but no response very worst so kindly I will say don't buy. Even not connect customer number. He doing to much very big companys not doing like that but this company doing like that.

I bought two tv 6 September 2019. One of them have compliant. I've been saying compliant for two months. My tv will be not repaired. no one buy tv from this company.

My name. Muthukumar
My number. 9*********
My compliant id = 1974289

I bought Thomson android 55 inch TV on flip kart in 18/3/2020. Mentioned that TV had COMPLIANT as on 26/4/2020. I registered that complaint as on 5/5/2020, technician attend the complaint on 22/5/2020, the technician said TV was internal COMPLIANT. I request sent in replacement for that company. I have mail on your said confirm that replacement but still now that TV was not stock in your company. kindly need your help, 4 months passed but no response your company site replace my TV sir

F**king Thomson Service Center 3 more months are no reply no action. what are you doing with my complaint.

Hello,
I recently purchased the Thomson 32 inch LEDTV on 03-01-2022. Unfortunately the TV is not working from past three days. Kindly help to resolve the issue asap.

Please find the below
Invoice no - FAID9Q2200004019
Contact no +918892087544
Order Id - OD223770948396910000

Thanks and Regards
Pavan Kumar J

Thomson TV remote pairing problem, 32 inch Thomson TV 9a series. Please help us

Dear Sir/Madam,
Last month on 17/08/2023 I bought TV Thomson 9R Pro from a Flipkart dealer. I saw the lines on this TV screen and informed Flipkart. Then a technician from Thomson company came and filed a complaint and gave a report to replace the TV. I forwarded his statement to Thomson and Flipkart. No one who saw the report gave me anything or replaced the broken TV.

COMPLAINT RAISED DATE 18-07-2023
CALL ID 0D42867993738296100
TECHNICIAN VISIT DATE 02-08-2023
TECHNICIAN NAME - KARTHIKEYAN
TECHNICIAN MOBIL NO-6381650584
Invoice no EAAAAC-61602273
TV MODEL 43PATH4545BL
TV SR NO TH43PATH4545BL202305031028TV

Kindly take the necessary action immediately.

Thanks with
Surendiran
7558140043

From the first date of product received and found problem with Wi-Fi. its installation failure product and after logging the complaint in Flipkart and Thomson no body responded. Flipkart ask us to call Thomson and Thomson support number is not reachable. Chat support and email support team gives pre-recorded message that the issue will be resolved in 24 hours. I am sure they don't know the definition of 24 hours because now its more than 20 days and TV is lying in the box at my home.