Official website: Durian Furniture Online Customer Care Support Link
Company
Department
Customer Care
Region
All India
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Comments
Problem With hydraulic
Our IDBI Bank SDM Road Gwalior has placed an order for 24 chairs which got delivered in August, 2019 first week. Out of this, hydraulic of one chair is not working for the last one month.
Request you to please place a call for the same and arrange for the resolution of the issue.
Extremely poor service from Chennai OMR branch
I went to your OMR Durian Store, Chennai and placed order for a table, and 3 leather chairs one month ago for my MD.
I was promised delivery in 10-15 days, but it has been 1 month and still no delivery has happened. My MD has come to Chennai with the Client from US and unfortunately because of your poor customer handling and service, I had to make them sit in different location out of office.
The store Manager and staff Shahul is irresponsible in handling this situation and keeps giving me excuses.
I deeply regret purchasing with Durian paying so much for this bullshit service. I demand a full refund immediately. Else am going to go to consumer court immediately.
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