Official website: AO Smith India Online Customer Care Support Link

Water heater is not heating, it switches on but there is no heating.

Sir /Mam,
I am from Dera Bassi near to Chandigarh. If you want to waste your money.....buy AO Smith products...total waste of money products. First time we bought a water heater and it's not working till the date we bought. even the supporting staff is not helpful we are facing their negligence and harassment from 14th November 2018 to till date I am writing it. We are going through and don't want anyone else facing the same situation we do. pls don't.
Monica

Really frustrated with their bad service . When called customer care they are abruptly disconnecting the call and when asked why they are closing the complaints without even attending.

Also the service area managers are having arrogant behavior and work like government officers and according to their convenience that will come and attend the issues.

Poornesh, Dilip , nagaraj , hemanth Kumar are the whitefield service areas and they are really rude.

I bought 3 lt instant Geyser in Guntur AP on 5.8.2020.It is not working now.Can you pl arrange a mechanic to repair.

kindly confirm the Lucknow customer care service contact number.