Official website: Big Bazaar Online Customer Care Support Link

Company
Department
Customer Care
Region
All India

If the above contact didn't helped you, here are alternatives to reach Big Bazaar customer support.

Contact Number

1800-266-2255 - Contact details

Email

care@bigbazaar.com - Contact details

Support Link

 - Contact details

Comments

Ashcharya k sr…

Sat, 05/25/2019 - 15:01

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I have to inform you that one of my staff Ms. Shumaila hashim ID3820 is going on notice period and tomorrow his last day of notice period but due to his festival ‘EID’, she is requested to provide one month grace.

I have been a regular customer of Big Bazaar. Today when I visited z square big bazaar branch, the staff available at food items are not at all bothering about the customers. After waiting at process food counter I have called one staff to know the option of onion paste . When I called that person, he has told some other person to attend me. Even after waiting nearly 20minutrs, nobody was turned up. Then I went that side and observed, simply those 4 staff members were chatting with each other. When I asked why nobody was turned up, one guy was laughing who was asked to attend me by some other employee.

When I complained to the section Team leader(Mr.Kuldeep) at the section, he has also not taken the issue seriously. I asked onion paste and his says, I am the future Manager in this section so its not my work after that he has told some other person to find the onion paste after that 10 second his answer is 'NO'. Every month nearly Rs.5000-7000, I purchase from this shop. Today I visited the said branch with an intention to purchase American Tourist Trollys. With this bad experience, simple I came back to my home without purchasing.

If this type of staff working and behaves in such a way, the business will definitely be in decreasing stage.
With this experience, I have decided not to visit any of the Big Bazar branches. I can visit other shops where I can get good response even though the prices are high.The above incident happened Yesterday (24-05-2019) at 9.00p.m in your Z square mall big Bazaar branch in kanpur city.

Bye,
Ashcharya Kumar srivastava.
Mobile - 8543984357

Rahul Pandey

Tue, 10/26/2021 - 00:02

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I have placed 3 time order's but both time my order cancelled by delivery boy. And even my amount us not refund till time.i have raised compliant 14th oct still payment not refund. Big bazaar service is very very very bad. Flipkart, Amazon and vishal mega mart service is better than big bazaar.

Sayani Chaklanobis

Wed, 02/02/2022 - 20:32

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Today we purchased some essential items. But when I purchase button mushroom quality is not good. Today's mushroom's calor was half black. Disappointing.

Sanjay Arora

Mon, 04/25/2022 - 16:05

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As stores are closed and I have closed my profit club card. Please confirm when I will get my money back. It is my hard earn money.

Hi Big bazar Team,

We had purchased Big Bazaar profit club card. Please let us know hot get the money back since bigbazar has been closed.

Please find Big bazaar Profit Club card details below:-

Card Number = 92244041748792

reply through mail ID
saikiran121997 @gmail.com
End Date = 30/06/2023

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