cs@flipkart.com: Flipkart Customer Care Email

**This is to bring in your kind notice that I had ordered one number ***V-Guard iD4 Prima 2040 for Inverter AC Up to 1.5 Ton (Working Range: 160V-280V) Voltage Stabilizer** on 24th June 2020 against Order ID OD118985375156774000.

During placement of order I have tried to pay payment through Bandhan Bank Internet banking. Two time I have proceed payment but you confirmed payment not received.

So finally I have placed order COD basis but after few minutes back I have received SMS two times ₨. 2849.0 deducted from my bank account and deposited in Flipkart account ref no SBDN 8928538875 ON 24/06/2020 AT 17:10:40 AND SBDN8928572075 ON 24/06/2020 AT 17:13:59***

I surprised to see message By online payment, already amount is deducted Rs 5698.00 from my account but neither I received order Id nor a received amount back in my account.Now I’m facing too much problem regarding this issue.

I have call and mail to customer care, they says your problem will resolve but still not resolve my problem.
I want to refund my amount immediate basis.

Sir,
I booked three pen drives but I got only one pen drive. So request you rest two pan drive resend same address.

My orders are cancelled continuously i faced this problem 3rd time. so I request to you solve my problems.

I have booked this order on 27th June and that time the delivery date was 2nd July. I was waiting the whole day I assured by your team that delivery will be done till evening around 7:00 PM then later on I got a message that it will be delivered by 4th July (Friday) and again I was waiting the whole day and following with you guys but not getting a proper solution from your side. I was assured the same thing that ma'am please wait till 7 PM you will receive the same thing now I am not getting my product as well as no one is giving me a solution. Your services are really pathetic and this is my last transaction and I will tell all my friends and family members and please do not use your services at all. I want my product by today at any cost otherwise I will lodge a complaint against you guys.

Concern person name - Vikas and Varun Sharma these two guys are pathetic.

Greetings,

Can you please remind the seller about the delivery of the order tentatively scheduled on 17th July 2020.

The Order request was placed a week earlier on 2nd July 2020, but no progress is shown so far on this order request.

I wish to get the delivery of the item on the time and nothing more that it.

Kind Regards,

Misbah Uddin Ahmad
Mobile: 0091-789-565-7737

I had ordered a JBL T160 earphone (order OD119088563633702000)through flipkart because I m unable to step out during the corona virus pandemic and they delivered a defective piece to me,now when I m trying to replace it they are asking me to visit the JBL service center. As I have mentioned above that I m unable to step out of my house then how can I visit the service center, if I was able to go out I would have purchased earphones from any local market.

Yesterday ordered product received and opened but my product was damaged. so will you help?

Sir,

My account has been blocked without any reason sir i am not a reseller i am ready to give you all proof which you want pls help me. And in my Flipkart account i have Rs15,000 in my gift card wallet that i have transferred by the phone pay to buy a smart phone. Pls provide me my amount which is in the gift card wallet or reopen my account.

And the account registered phone number is 9554432680.

Respected, Flipkart manager, i hope u r getting my point u will resolve my problem
Otherwise i will take a severe action on it .... I can do case upon you in order to take my money that is Rs 15,000.

Thanks ,
Your customer
Raj dubey

I ordered a phone and I paid the amount through Google pay but my order is not confirmed. I called flipkart customer care they told me that they will refund my money or give me the mobile with in 24hrs. I waited for long time but they didn't refund my money ot confirmed my order. Such a fraud company flipkart.

Order ID – OD119271500255745000

This is to inform you that I have been cheated by the Flipkart website, I ordered LG W30 mobile and handset was missing in the Flipkart parcel.

I spent 10750/- which was my hard-earned money. Two days back when the courier guy came to my home. my mother received the parcel. when I opened the box what I saw the mobile box seal the opened and found handset was missing.

I am not getting any help despite escalating on your site. Hence, at last, I am writing to you to give me a solution – I need my money or phone on priority. #Flipkart# Due to the pandemic situation that I am unable to contact you and no phone support is available of Flipkart. Please return my hard-earned money or give me the phone. Please call me or email me.

I bought a pair of shoe on 26 July which are completely tore. Now I want it to return but I m unable to login on my account with the number 7009701381 , it is showing inactive account so kindly solve my issue. I am very disappointed with the service. Kindly solve my issue as soon as possible.

My order id OD119211378517201000.

I buy 3 set Rakhi rs 1386 but delivered only one set rakhi why? This is very big mistake by you, return my money. Too much time you are taking to resolve my complain. I complain to consumer court my docket no is 2147158.

Return pick up no message by the company.

Product quality so bed, Bass quality is nil. According specifications 242 Bassheads wired budset. Don't buy it. I am return this product

Sir I have 2 ticket booking but on cancellation no refund my money.

I have purchase in your site for 284. Than I have return kurti. money not received in my account.

Sir, I have request for returned on 16 August and it was approved by technecian too.

On 26 August 2020, delivery boy denied for replacement due to imei number was not matching with phone verification but I told him that imei number is matching with box, phone and online invoice bill too. But, still he denied. Again I called for replacement to cc and they gave me 29 August for resolution from their team and 29 August my replacement was cancel by flipkart, again I called to flipkart again they gave me date of 2 sept.
Hence I m looking for waiting for 2 sept after that I will case in costumer right on flipkart for harassment, tension etc.

Thank u

My sister gift me a dressing table, it was deliverd one week back to my house. But installation is not done,i have requested several times but no one is listening.

Delivery location. he ask me to come 2.5 km from my home. i didn't go due to some reason. he warning me that he will cancel the order is 9832674652 / 8116497927. Jharkhand.

My order booking is 7 September and amount is deducted in my account but order is not show my flipkart account.

I order to two solar panels and did payment of 25000. The package received but there was only one solar panel. The package is missing from product received kindly my return request for accept refund my amount. It is 7 day's return policy and that time not accept my request and I'd is blocked.

Product loom solar 375 watt-24 volt mono.

kindly accept my return request and reply my mail.

I have bought thomson tv in flipkart... TV worked for 11 days only. after that TV is not working / display problem comes in Thomson 50 inch 4k LED 9R series New Model TV. I call for many times in thomson service centre in Toll Free No: 18008438777 but no response for past 20 days and again send to mail for consumercare @thomsontv.in attached copy (TV display problem pictures & invoice also). but no one response for me then query raise to cs @flipkart.com & spoke to flipkart executive but they are not resolve my issues. this issues going on past 20 days.. please refund my amount or replacement your damage TV. Reply soon as possible.

मैं राकेश मीणा मेरा फ्लिपकार्ट अकाउंट नंबर 7073957572 है जोकि फ्लिपकार्ट द्वारा ब्लॉक कर दिया गया है. मैं इससे बहुत परेशान हूं मैंने 2 दिन पहले ही मोटरोला वन फ्यूजन प्लस मोबाइल फ्लिपकार्ट द्वारा ऑर्डर किया जैसे ही वह मुझे रिसीव हुआ तो मैंने उसको ओपन किया तो उसमें मोबाइल डैमेज फूटा हुआ निकला. उसकी मैंने वीडियो भी बनाई हुई है मेरी कोई फिलिपकार्ड द्वारा सहायता नहीं मिल रही है ना ही मेरा मोबाइल रिप्लेसमेंट हो रहा है.

Dear Sir/ Madam,

I had purchased a mobile handset Realme C12 (Power Blue, 32GB) XI70U04 HSN: 85171211 866413055348435 vide your tax invoice no FADBB02100318834 dated 14.09.2020.

Regret to inform you that I found the handset damaged on opening the packet. Therefore I request to your good self to take back the handset as as possible and reimburse the amount in the following account:

Beneficiary Name - Pushpanjali Singh
Bank Name - Punjab National Bank
A/c No - 0093000400006828
IFSC - PUNB0009300

I've not received my refund.. Have been tried calling CC many times.. Please resolve this issue at the earliest.

Dear Sir,

We have booked a mobile phone through your E-commerce portal (Flipcart), Order id : OD119745973313518000 Date 20.09.2020, Rs.13729/-, The issue which we would like to bring to your notice is that the final amount debited from my bank account is higher/different from the amount displayed in the Payment summary screen Rs.12479/-. Following the screen shot for your reference.

Attach screen shot

We would request you to kindly refund the difference amount of Rs. 1250/- (Rs.13729 – Rs.12479) which was nothing but the instant discount given on SBI cards for that particular day (refer above screen shot for details).

Kindly refund the difference amount at the earliest.

Thanking you

Yours sincerely,
Prabu.J
9865811113
Chennai

Sir,
My I'd is blocked kindly mail processing my Request Order id: OD119760671965954000 update on product loom solar 375watt-24 volt mono this is tu order time tu [pack of 2 ] and received time
tu[ pack of 1]solar panel received. kindly accept my request loom solar panel has been return my product and REFUND OR REPLACEMENT IN FlipKart

The product received tu dat-30/09/2020 and product is missing the package. I am return it immediately dat-01/10/2020 flipkart return policy available. Then not proceed my return request kindly accept my return request. Reply to my mail and my number -7873080902 ,

I bought solar panela for 25000 thought and not yough this product kindly return product help me.my I'd issue is blocked.

Name - sanjay sahu
Address - bamunyaguda, borigima, koraput, odisha, Pin-764056

Flipkart service is very good. But delivery boy behavior is very bad, I received a message for delivery in the morning that your order will be placed today, but from morning to evening the delivery boy keeps speaking to come but till 8 o'clock in the evening I have not delivered the product, on last time call says sir mai tomorrow aauga. while i requested it that i have to go out of work tomorrow morning, delivered the product today, but he did not do so and after that neither did he pick up my phone, i call it 13 times throughout the day It should have made him understand how urgent it would be, because of this I had to change my schedule yesterday, I had a very bad experience, I was very upset.

Hii Team,

We are facing problems. Our District is not serviceable to flipkart. We are contacting to flipkart from last 4 months, None of executive can solve the problem.

If Ecom Express, Blue Dart, DHL, India speed post & DTDC courier partner's delivery services are available on these locations, then why Flipkart is not accepting product orders on these pincodes: 193222 & 193223, Tier III & II. We could not place orders on these locations, when we try to place order error shows, "no seller ships on this pincode" or "out of stock".

We request you, please provide us your service through third party logistic courier partner, accept orders on these locations as Ecom express, Blue Dart, DTDC & other courier delivery services are already available on these locations. Access these pincodes.

If Amazon can provide their service, then why not Flipkart.

Thank you.

Address: Diver Lolab Kupwara, Jammu & Kashmir.
Pincode: 193222, 193223.
District: Kupwara.

Tier III city.

Waiting for your positive response.

Hi Team.
i have ordered the lenovo ideapad 145 laptop on 20 th oct 2020 and it will be delivered in the date of 24 th oct 2020. i have waited to 24 th oct and i raised complaint in the portal and then customer service people said you will get the order on or before 30th oct .Due to this i cannot support to my work , according to this manner i have been missed product deliverable. So I need Additional compensation due to late delivery.Pls address on this as soon as possible.

Thanks
Gnana