feedback@pvrcinemas.com: PVR Cinemas Customer Care Email

Very bad services sir and I don't want to visit again because there is no one to control very bad comments and sound created by the other person during the movie.

I am with my family and other boys are using abusing words continue, very bad very very bad experience please improve your service.

Giving ads and trailers for 10 mins is OK but repeating it again and wasting 30-35 mins is not acceptable. Pls change the format or expect less crowd.

Yesterday i was watching the last show of infinity war in pvr singapore mall lko. And i have booked two tickets in s7 s8 audi 1. After that i had forgot my jiofi device. And in device there is my sim which is very important to me. Kindly inform me plz its urgent.

Dear Ashutosh Saxena,

We request you to share your contact number and email ID on feedback@pvrcinemas.com for further assistance.

Regards,
Team PVR

I sent email to feedback@pvrcinemas.com 4 hours ago , till now I did not receive reply and when I call they say server down will take 24 hours but I need to sort out issues regarding my tickets booked for 3:30 show today.

We booked 3 tickets for Marmarzanias for 1.15 show at PVR, Nitesh Hub, Pune for today, 15th September. Upon reaching the theatre we were advised that theatre is closed due to no electricity ? My account is already debited by Rs1023+ for 3 tickets and we also spent about Rs190 towards the cab and at reaching theatre get to know, no show?? Least they could have done is send a SMS about no show. Indeed very poor customer care - hope I get refund soon.

We had booked 3 tickets n a popcorn for after noon show ( 1.15 pm ) on15th September at PVR cinema at Nitesh Hub, Koregaon Park, Pune. Upon reaching the theatre, we were told that show was cancelled ?? Not only that show but all shows of that day and probably, the next day , were all cancelled as theatre had some issues with the power ( electricity ). Obviously, this was known to theatre but they did not bother to reply it's patrons who learnt about it only after reaching the theatre!! As tickets were booked online, PVR had details of my phone number but they chose not to do anything. Moreover, till date ,the money has not been received by me though I was told by the guy who we met at theatre that we need not do anything and our money will automatically be refunded. Today is 11th day n still waiting!!!!

I want to give feedback for my recent experience at PVR plaza Connaught place , New Delhi. I went to watch Andhadun movie (5:35 pm show) on 11/10/2018.Firstly they don't have baggage counter then staff was uncooperative and rude . They gave me reason that it is an heritage property and these are delhi police's rule and ask me to keep my bag at nearby pan shop who charges rs 40 and then above all they allowed 2 backpacks inside which annoyed me more than anything else ..If rules are there then it should be same for everyone. I thin Delhi Police RuIes were different for those two females whose backpacks were allowed inside .I won't visit any PVR in near future if this is the attitude of staff there and will surely file complaint with consumer forum.

I want to give my feedback for my recent experience at Pvr mall of India (Noida) 22th Oct 2018. My movie experience was good but Pvr staff are very very bad. I ordered for 1large salted popcorn and 1large cheese popcorn and 4 regular Pepsi, the guy Who took my order his name is Hari. first of all he did not give me bill and my bill amount is 1610.but I asked to another Pvr staff he told me sir this is your combo and bill amount is 1000and your Pepsi is not regular this is combo Pepsi.

So now I want to why the guy charge me over this is very serious issue of Pvr. this is second time with me when Pvr staff took extra charge for food. so now I want Pvr management take strict action against that, other wise it's very shameful for all Pvr.

I have tried cancelling my ticket via PVR App but I am not able to do because every time I am getting error “ Try after sometime” whole day on 09 November I am getting same error. Than I called customer care, customer care replied they cannot help & I need to send mail on Feedback@pvecinemas.com to cancel ticket.

I have raised mail to cancel ticket but there is not response from PVR customer care.

It’s gives an impression PVR is not fare with its practice as I am not able to cancel ticket from App and there is no response from customer care on mail also. So now I don’t know to approach to sort out my issue.

Best Regards,
Umesh Kumar
+918800722443

Had very bad experience at PVR Singapore mall Lucknow. they charged 100rs per tkt to us without informing me and that too for some food voucher. after asking that person he said that if you buy ticket from counter you have to buy this voucher and that boy's behavior was very rude and he was pretending us as if we are buying tkt for the first time. Instead of apologies he chose to argue with us and make us wrong he just returned our money back. we were there to watch movie not to just return back with spoil mood, this ia really serious matter ro think about if we Didn't had extra 100rs to pay per tkt what embarrassing situation it could be and also it is really a cheating with whom i can complaint to other higher centers.

It has been observed that every week we visit PVR Nanded with my friends. But when we try to book the tickets in advance the site is not showing your schedule for Tuesday. Pathetic service, now going to visit Esquare cinema.

9175518381

I purchased two tickets through my debit card at Avani mall, PVR. Kindly refund my unwanted deducted amount.

Ver very bad experience with the pvr cinemas i am really very disappointed with the pvr cinemas as i registered my number for the membership and the confirmation mail was sent to me by pvr cinemas. But when i called to the pvr cinemas for the benifit they completely denied and told me that the number is not registered with us but the number was already registered with the pvr from where i had purchased the tickets. They told me to talk to pvr cinemas customer care but the pvr cinemas completely denied my request and i am really very disappointed with this behaviour. Also i request them to do something on my behalf but they completely denied and told me that nothing is in their hands. This was their very rude behaviour and i will never visit pvr again.

Hello! Your A/c no. 700663 has been debited by Rs. 1050 on 15Dec18. The A/c balance is Rs. 3146.74. Info: PUR/301018/PVR LIMITED.

Dear Tenzin norbu,

We request you to share your contact number and email ID on feedback@pvrcinemas.com for further assistance.

Regards,
Team PVR

I am very greatly thankfull to the secuirity of pvr cinema to recover me my lost phone. thanks.

Dear Ashish,

Nothing exhilarates us more than listening to our patrons' happy experiences. Keep writing to us! ✨

Regards,
Team PVR

Dear sir/madam,

This is to inform you that today we have booked 4 nos. of movie tickets of SIMMBA movie for 2:15pm show dated 25.01.2019 through "pvrcinemas"app. via debit card today at 1:18pm. The amount was INR1686.24 which was debited from my a/c but later on didn't get the tickets through sms or on email. So, request you to kindly refund our amount at the earliest.

"The message reflected on our phone"
Rs.1686.24 was spent on your ATM Card No. ending XXXX1265 PVR LIMITED on 25-JAN-2019 FROM A/C NO.XXXX3432

Hope for the best co-operation from your side.
Name: Vansh dev
Contact no. 9821-774738

Dear Vansh,

We request you to share your contact number and email ID on feedback@pvrcinemas.com for further assistance.

Regards,
Team PVR

My movie show was cancelled due to power cut. And we were told will get refund within two days but i havent received it.

Sir I am a student in bhilai, durg, Chhattisgarh. And here number of students living in bhilai is more than the local people we are waiting for the movie John Wick 3 Parabellum to appear in the pvr cinemas bhilai but this doesn't happen. We all are very disappointed right now because it's only cinema in local which shows Hollywood movies and we are really expecting this movie to be appear in bhilai. So it's a request from all of us sir please can you arrange some shows of this movie in Bhilai so we can watch it we are waiting for this movie for so long it's a humble request hope you can see our message and help us. Thank you.
Yours lovingly customers

We have booked 35 tickets with pvr Prashant Vihar Delhi for Bharat movie. They are not adding privilege points. Kindly look into the matter

Regards
Awdesh

Ac was not open during the whole movie... So i want my money back because our all friends were suffer at the time of watching the movie.