cesclimited@rp-sg.in: CESC Customer Care Email

Sir, this is to bring in your kind attention bill for December-2018 for customer id not yet delivered and the same is very much important for my official record. I shall be obliged if You kindly do the needful.

It is requested to please clarify the following. I am the bonafide customer of domestic line at the premises of Flat-1D, Bk-3, Garden Enclave, Baguiati, Kolkata-59.

1) Last 5 to 6 moths ,I am not getting the bill for payment though every month meter reading is taken.
2) When I am going to pay my bill, every time one option is coming that you are not require to pay this bill.

I usually pay the bill through net banking. It is therefore requested to please see this matter.

With regards:-
Samiran Kumar Mandal.
Customer id:- 46001496639

Please clarify the adjustment of my consumption of electricity bill. How much amount will be adjusted and upto which month. How much is my advance payment?

Please send monthly bill customer ID 63000825354 as paper bill not in mail which is not deactivate (mail ID).

Docket no:0101478080419. Read. Complaint No:CC:/01/01478/19. Complete. Received in cesclimited @rp-sg.in on:08/04/2019.M.R. NO:01/16490/18. Cons No: NIL. Name and Address of complainants: Sushanta Sekhar Naskar/champa Naskar , Nautical Project, 493 Gara Gacha, Block-3, Flat No: 3E FLOOR-3rd, Kolkata- 700084. Mobile No: 8617702583 & 9433194828.

This bill till now not show cesc latest payment status.but this bill payed 10/08/19. bill id 13001055995.

Tef to your bill no: 08/15515/19/9/1 dated 23/09/19, comprising of service charge and security deposit aggregating to Rs. 67086. This has been paid on 18/12/2019 by consumer . kindly arrange to install additional load meter 8.50 KW (DOM) Contract demand (KVA) 10.00. Unable to install machines needed by us.

Sirs,
I used to make online payment of the Power Bill upto the month of May,2020 (not payable). But while trying to make payment online for June and July, 2020, only the Bill of May 20 is showing. As such, I could not make any payment for the last two months. Kindly arrange to do the needful to enable me to make the payments.

Awaiting an early action.

Thanking you
Cus ID 61000373987

This bill till now not show cesc latest payment status.but this bill payed on 28/09/2020. bill id 49000439885. Payment through debit card amounting to Rs.570/- for the month of July-2020 has been made from Axis Bank A/c. No.153010100092995 debited on 28.08.2020 at 12.56 p.m.

On eighteenth aug'20 lodge a complain thru website ( Docket N:3209959) meter display not found. kindly arrange inspection and let me know. AFTER 35days on 21st Sept someone came from bhowanipore and inspect the meter vide docket no:220140339 and verbally assured me within 3 to 4d ays your meter should be replace. But today is the eight th day nobody has come from cesc to change the meter. Sir pls do the needful as early as possible.

Consumer No 39050165008
Customer ID 39000147253
Meter No 3843091

I Anup kumarDey hold LT Domestics line Consumer No 04040206007, customer id 04000549543, For the month of Nov20 Energy Bill Rs 1003, we use LED Tube 15watt, Fan & Computer only. Please take into the matter.

Customer No - 08000275731 / Consumer No - 08138054006.
Address: 268, NSC Bose Road, Flat No - 2D, 2nd Floor, Kolkata - 700040.
My flat is lying vacant for the past one year and is locked from outside. The mains are off from inside the flat. But suddenly out of nowhere I have received a bill of Rs 810/- this month (Units Billed - 112, Billing Account - Nov' 2020, Due Date - 27-Jan' 2021). Kindly go through my previous 6 months Electricity Bill and confirm about this matter. I am unable to understand how the units are consumed and the bill is processed. Kindly look into this matter from your end and rectify the false billing amount.

Sir,
Customer Id : 11000708331

I have already paid Rs.450/- on 02.04.2021 by on line payment for the month of jan,2021 but you have sent me the unpaid bill for the month of Jan,2021 & Feb,2021 (Including). You have shown the arear of 1 month bill for the month of jan,2021. Please rectify on Feb,2021 bill and now on line payment of right amount for the month of Fab,2021.

Please check & confirm as early as possible while i can payment the feb,2021 bill.

Ranadeb Chakraborty (Customer Id: 11000708331)
Rakshit Para Road
LP. 102/2/1
Kolkata - 700 061.

Customer ID-13001026044

Sir,
I successfully paid my monthly bill of May 2021on 23/06/2021 through net banking. But when I have checked my account I saw the billing amount credited in my account next day means 24/06/2021.
Now let me know what should I do?

regards,
Sandip Kr Chandra ( Customer ID-13001026044 ).

Alima Begum is correct as per adhaar card but alima bagam is wrongly recorded in my electricity bill. PLease rectify ALIMA BEGUM in place of ALIMA BAGAM.

Inspection was held in the 1st week of July, 2021. But still no response. Pl highlight the matter.

Customer ID - 11000735043. I have not received any SMS or Bill for payment of monthly Electricity Bill for the months of July and August 2021. As per duplicate bills downloaded, there is consumption of of 162 units and 166 units for the months of July and August 2021 respectively. Kindly look into the matter so that I can clear up my dues immediately through online.

i pay my bill september on 2021 and october but now the say the bill are not payed.

Dear Sirs,

Please refer to your email dated 26 Dec 2021 addressed to Rathi Kumar Basu Thakur regarding refund of Security Deposit to Ex-Consumer No : 07169016054.

Please note that Rathi Kumar Basu Thakur, my husband, passed away, in November 2009, vide scanned copy of Death Certificate enclosed. With his death, his name from the joint bank account was struck off and consequently I am the single holder of the account. As a proof of my identity, scanned copy of my Aadhaar Card is attached.

Under the circumstances, I would request you to please refund the Security Deposit in my favour and send the same to my present address: 108/1 H L Sarkar Road, Bansdroni, Kolkata 700070.

Yours faithfully,
(Supriya Basu Thakur)
108/1 H L Sarkar Road, Bansdroni, Kolkata 700070

To day (31/01/22) I received a mobile message showing meter reading as 12635 for the month Jan'22 & consumption 65 unit only. The reading was taken on 29/01/22.

My average power consumption is 200-230 unit per month in winter season. I personally checked the meter on 31/01/22 & noticed meter shown reading 12801, so it's not cleared to me how power consumption can be 166 units within 2 days.

You are requested to look in to matter & correct the reading as early as possible to get actual bill from your end. Pl treat it most urgent other wise it will be difficult & overburden for me to pay excess bill in next bill with higher charges & obviously comes under electricity duty charges.

Thanks. D.sen
Consumer Id- 59000394390