cs-reply@amazon.in: Amazon India Customer Care Email

Sir I had ordered a product Samsung galaxy m20 on 5 February which order number is 4054 367 347 9880 340. Earlier I had order another product on February 2, which order number is 4 0 5 1 4 4 9 3 2 7 9 5 6 5 9 6 2.

I have not received delivery of any their products. When I did not find the product on February 28 Oct the to the people of Amazon career. Then they told me that the barcode of your product was damaged. On the same day I asked them about their 5 February product would be delivered at his address or not. He tell me that yes this order would be delivered on your address. On the delivery day I check the track ID of my product I found that your product is show return to seller.again I talk to the people of Amazon careers so they told me that you are deliver address is not proper. while earlier he told me that this address will be delivered on. Then I complaint on national consumer helpline. The people of national consumer care told me to tell me here. My complaint number is 114 7493. please I want my product to be found at my delivery address.thank you!

I have received a completely broken product and the products name is Swiss beauty liquid drop and highlighter.

Shiping cost add in my or der again and again which order cost above 618rs. Why?

I bought a product which is micromax canvas mega 4g Q417,and its such a outdated product which doesn't support volte, doesn't let you call anyone, i even installed jio join app for calling for that we have to enable internet connection all the time we call anyone not only that whenever I'm calling someone I can't hear any voice from another side and the most irritating thing is,when i uses that phone a kind of box appears on the screen like,jio 4g app wants to read messages,wants to know ur location,wants to delete messages,Not allowing to download some apps, i just want to return this product.

Hoping that this outdated box will be returned very soon and the money will be refunded in in my amazon pay

Hi, delivery person cancelled before expected delivery date. So i complaint to the consumer affair, complaint no. 1153420. I request you to look into this and help me to resolve the issue as soon as possible.

I got my item today I opened it. my ordered item was shampoo the bottle was broken and shampoo was spread all over the box.

I am Madurai work at Crompton service Centre my ordered 47-27209842-9661118 canceled. But my Debit card has debited 9th Feb-2019, But order cancelled 14th Feb-2019 why this reason. My this order confirm..

Regards,
Nagaraj.
9894155402

I ordered a s vlcc cream but i received a stone. Cash was debited from my account. We believed in you and ordered a product but what is this ...totally disgusting... What about my amount.

Dear Team,

With great displeasure and disappointment with your services for the first time over the years, I am writing to you with regards to my latest order worth Rs 17000.

I have used your services in the states in middle east with Souq.com all good but very disappointed with India services with this order, I request you to please have this issue resolved. I have called and chatted with your customer services several times also escalations but all useless without solution. I have 2 issues which I please to get resolved.

1) order number # 408-9723782-4625126 (loxxo ipjone xs max cover wireless charging support liquid silicone) amount Rs 449

This item has not been delivered till date and neither I have received refund your team keep saying 2 days but no luck i need to know when will I receive the product or the refund.

2) order number # 408-0938506-0229925 (cherry blossom wax polish)

I placed the order by mistake with high delivery charges and i requested to cancel by your vendor delivered it and the product didn't have item written on package to refuse the parcel hence we accepted and now i am stuck with it and no help from Amazon, all i need is a refund of shipping charges or return the product and give total refund.

Hope you could help in solving the 2 issues so I could close my account never to shop with Amazon anywhere in the world.

I purchased a mobile phone on amazon by samsung m20 sale . when the mobile has been for delivery the bar code has not been scanned by the courier boy and he take it to back. then i call to amazon customer care. the customer care worker asked to me that your order will re-courier between 24-48 hours but after 48 hours i found a massage on my mobile no the your order has been canceled your amount will refund between 2-4 working days.

This is not fair. amazon is a dirty site. i want ask to all peoples who shopping on amazon site that they do not shopping on this site.

I had booked edible sandalwood oil and this was Very poor in quality with very bad smell and I got an open product so I want refund.

Amazon courier has not delivered the item yet,and is showing that they have delivered and is signed by me....but i would to clear that i have neither signed nor this item has been delivered to me. so plz send me the item or return my money....or show me where i have done the signature.

I am siddique ck from calicut,Kerala. I had bought a trolley speaker system MP 1500 DJ. I received it yesterday and it was having certain damage. The wheel and handle is broke. So I kindly like to replace the item. I am attaching the pictures with the mail.

My order ID-402-0525087-6586711.
My contact Number-7736326810,9446581068

Today i have received my parcel i have ordered 2 product one was missing and other one was damaged. plzz help.

I have received cracked Qraa Gold Face Oil 30ml glass bottle and I want a replace or refund.

This is to inform That I have purchased a winner study table from your app Amazon it arrived perfectly but I have faced many troubles for assembly of this table. so I called your costumer care and they said that please assemble this table by some other carpenter because of some problem in Amazon app and he said that we will refund your money that is given to local carpenter. So please refund my money of rs 799.

I would like to inform you that I had ordered 2 set of nova straightener. Bt out of them one is damaged.... So I would like to replace one straightener plus curler.

I got my product delivered today i.e., and when I opened the product it seems like little quantity of the product was taken out by someone because it was not sealed. so kindly return the product as when I talked in the customer care office the officer told me to give the complaint here.

Why cannot deliver products like laptop, AC etc. in our address?

I have'nt received the item i ordered. I have ordered meglow facewash and received meglow fairness cream. This is how u serves your customer? You should work on it.

I ordered a tweezer set but i received a a milk calcium for dog.

I ordered a book from Amazon and I got a used book with the name of the previous buyer and some pages cut out from that book.

I got the payment refund done to you but I have not received any payment yet, there are order numbers- 405-4524810-6713145 The bank statement beefed up, you have tracked the payment. Mail ID Santoshenfield @gmail.com.

Refer my P.O.#408 date1-12-2018,multipurpose Padded Metal Chairs(2Nos).Amount paid Rs.4200.00. Sir M/s Starry Night of PUNE Supplied very bad chairs. Paint was chipped off at many places,hence return both the chairs. But till today I am not getting my refund from Amazon. I am already having my accounts with " Amzon Pay" . Amazon is supplying bad material and also not taking care to refund the money in time. Since past three years I am a customer of Amzon.. I am not getting proper reply. In my opinion dealing with Amazon is going bad to worst. May god save the customers.

From Dr.U.S.Singh, Cell 91-9425311764., Indore.(M.P.)

Mera product damage hai sir or duplicate bhi h sir plz ise return karwa do.
Order I'd 1337174981634
Park avenue voyage singnature deo for men 235ml
Price 279

The product ordered by me had not came ,the product which I didn't want had come.

I have preached nilkamal apple junior study set on 30 Dec 2018 but now it is damage. it is under warranty so please replace my products.

I want to return my order... Because it was not working on my device... andd I want to order an wireless gamepad.

Got a leaked and damaged product. I have been approaching the customer care for past one week for a refund and please do needful help!!!

I am not eligible for Amazon pay and option is not highlighted after selecting.