help@snapdeal.com: Snapdeal Customer Care Email
Email
help@snapdeal.com
Company
Department
Customer Care
Region
All India
If the above contact didn't helped you, here are alternatives to reach Snapdeal customer support.
Comments
Return order ID 26166076214
Dear sir,
I want to return my order no 26166076214. since last 8 days no one is coming for pick up for reschedule delivery. Plz reschedule pick up ASAP.
Plz contact 9922497626.
Hi Vijay,
Hi Vijay,
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
Adidas shoe refund money
My shoe size is too small i will it refund money there was a problem of return request closed, why it has been.
Re: Adidas shoe refund money
Hi Rahul,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
Regarding return request
I had requested a return request for my puma bag order ID-26386338075. please pickup by bag asap. I am available but your pickup boy did not contact me and the pickup was rescheduled.
Hi Balwinder
Hi Balwinder,
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
My order id. 26334410547
My order id. 26334410547 was not delivered, what is the reason, & product amount already paid to my atm.
Re: My order id. 26334410547
Dear Sandhya,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal
Duplicate order
I ordered headphones on 6th feb. i got the delivery of it on 14th frb bt the item was duplicate not the original and now snapdeal app cancelled my replacement request as well. i don't know y, plz give my money back to me. i don't want anything from snapdeal otherwise i will gonna take a strict action against u guys dt u r spam okk.
No replacement up till now
My order id; 22447700438 SAREGAMA SCM01 Bluetooth Speaker Music Player is picked up on 24/12/2018, But still it not replaced. I do not want refund, I want replacement only but at an earliest.
Lucky draw
My aunty, A snapdeal customers received a message from your site that she received RS 12,50,000 in a lucky draw of snapdeal.May I know that it is fake or true?
Order No. 26474150809 dated 06.02.2019
I ordered for iphone 6S plus, flip cover but I received different model, I requested for replacement, it was replaced with the same send me earlier which is of NO use - again I requested for replacement - NO REPLY, what is to be done now, please advice.
Careless service
Sir when will I get my product. I didn't received it yet.
Re: Lucky draw
Hi Rana,
Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.
Thanks,
Team Snapdeal
Re: Order No. 26474150809 dated 06.02.2019
Hi Rajat,
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
Re: Careless service
Dear Ansh,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal
Old, used and different brand product
Dear Snapdeal team,
Order ID: 26787488089
Reference number: 54873840
Yesterday i got delivered product and it is old used different brand product against which i ordered and given money to snapdeal. Attaching the photographs of packet delivered to me.
Please refund my amount into my bank.
Regards,
Kushagra
9654856194
Re: Old, used and different brand product
Hi Kushagra,
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
Package was undelivered till now - SNAPDEAL SERVICE WORST
Order ID: 26801135265 (1 Item).
I have ordered on 22-02-19 snap deal the one new Samsung Galaxy Grand Max 2500 mAh Battery by SNPD, SMS Received dispatched date on 27-02-19 courier name for Ecom Express tracking no.238580300 delivered by Mr K. Balasubramaniam. But still there is no response for snapdeal (or) Courier side from your end. Today is 04-03-19 till date not delivered.
So many times customer care team complaint & ECOM Express courier customer care complaint done still now there is no response for SNAPDEAL & ECOM COURIER TEAM.
Very Disappointment. Customer Care Team Totally Waste. Not Buying This Website Snap Deal - Very Worst Customer Care Service.
Regards,
Sakthivel - 9952000244
Re: Package was undelivered till now - SNAPDEAL SERVICE WORST
Dear Customer,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal
Fraud with customer
Purchase Lakme kajal and lipstick through snap deal . In packet only lipstick available kajal is not available in packet. It simply means it's a fraud with customer.
Order I'd : 26787050107
Hi Ankita,
Hi Ankita,
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
Refund
Sub order_32377637946
IFC code _SBIN0005609
Account no_ 36148509671
Account holder name _ SUNITA DEVI
Plzz refund my payment soon.
Return fake deliver
Dear sir/ madam
I ordered last five days largo cream by snapdeal but i received fake largo cream .no any company name showing on it and its very poor quality so i want to return it my registered mobile no. Is 8534897360 and i am sending image of this item.if you couldn't help to me i will go consumer court for this type of froud.my order id is 27113881107.
My payment
Plz help for add my bank details and return my watch payment so ans me fast and help.
My payment
IFSC; CODE BArb0usmanp
Account numer 09330100023748
Holder name; khimsuriya hitesh
Plz give me my return payment fast i want to complain polices and reject joy said
Re: Refund
Dear Alok,
Hope you are doing good.
We wish to inform you that your refund has been initiated from our end and you will receive the amount within 8 to 10 working days.
Regards,
Team Snapdeal
Re: My payment
Hi Hitesh,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
Re: Return fake deliver
Hi Mohd javid,
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
My hanuman locket today delivery 27/03/2019
Dear snapdeal co. Please my order date 28032019, cancel and today 26-03-2019. You please delivery today. Please call my number 9875530893.
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