support@one97.com: Paytm Customer Care Email

Email
support@one97.com
Company
Department
Customer Care
Region
All India
Note
Contact Paytm customer service with your complaint/queries through email.
Alternative emails: info@one97.com, care@paytm.com, CyberCell@Paytm.com.

If the above contact didn't helped you, here are alternatives to reach Paytm customer support.

Contact Number

0120-38883888 - Contact details
011-33996699 - Contact details

Support Link

 - Contact details
Official website - Contact details

Comments

Sujit biswal

Mon, 11/02/2015 - 16:51

Permalink

After a single successful recharge then the next many recharge are held on processing for a long time, so its not meant for speed purpose its only for personal use only.

Birendra Parua

Wed, 11/04/2015 - 12:20

Permalink

Yesterday i was recharge my mobile number & after that you gave me a massage... That massage is - Recharge of Vodafone mobile for Rs 399 was successful. Cash back will be added to your paytm wallet within 24hrs. But still you are not giving me that money why...? operator reference no. Is 0R0013322054

Nitin chauhan

Wed, 11/04/2015 - 15:47

Permalink

I have cancelled an order no. 1283412374 after shipped due to estimate delivery date has been crossed. But I did not get refund against cancellation even 2 working days have gone. Please sort it out.

Banajit Choudhury

Sat, 11/07/2015 - 19:34

Permalink

Now promo code FREE10 is going on. I also entered promo code FREE10 in walleld and clicked apply, but the benefit not would not come...only Shows that " you have exceeded max number of tries" please solve the problem and give the benefit of Rs.10

Nisha Meena

Sat, 11/07/2015 - 23:08

Permalink

Whenever I write the code on bourbon packet at paytm.com/britanniabourbon site, it always shows that there is some error. What is the problem, I have tried it with different code , I had never received that free paytm cash on bourbon packet

Nagasireesha

Tue, 11/10/2015 - 21:31

Permalink

This is fake scheme as the code is not working plz refund 26 balance back to my number 9063338017.

Rs156 was unsuccessfully added. it had been written on the packets of Britannia bourbon packet that we will get paytm cash with this pack but we didn't get the cash back why this is so...? every time it is coming that the digit is invalid or try again after some time.

I filled Rs.200 in my wallet yesterday. Bt today I just found my wallet is nil. Why did happens this abatement from my wallet. I want my money back in wallet ASAP. What should I do..?? Tell me plz.

Indaz Hussain

Sat, 11/14/2015 - 21:14

Permalink

Please refund my money back of 16 GB SD card of Sandisk and DC Transaction no. is 132132....and order no. is 1221598107....bcz the product is not delivered and when i want to talk then your executive said our executive reach you shortly but there is no response.....so pls refund back.

Arshi Jahangir

Sun, 11/15/2015 - 11:39

Permalink

I have ordered a hair straightener from nova on paytm it delivered on time but in two use the straightner wire caught fire which was very disgusting thing i was very dissatisfied with your group paytm is a trusted app and we but thing because we trust it....Straightener have 1 year warranty so i want to you to help me immediately otherwise i have to take strict action against it.

Abraham A

Mon, 11/16/2015 - 21:36

Permalink

I have experienced bit OK experience from Paytm. I'm doing with them since last 1 year n was OK. Wat is my complaint is that the customer support system is not functioning or it is improper. No one is being replied nor get cleared off their complaints. It s very bad. I myself had lost Rs.220/-for a recharge made on 03.11.2015. They tell me the payment failed. But the bank had deducted the amount from my account. Then we're is the money gone. I am trying till then but nothing is replied. Means either it is intentional or is being hacked by someone else. Please give me a reply .

Indrani Banerjee

Wed, 11/18/2015 - 06:49

Permalink

So many times I try to log in paytm but I have failed to log in in this no.,9083981384.I want a remedy to this.

Chandreshwor

Sat, 11/21/2015 - 13:59

Permalink

I have recharged for rs 55 on Aircel mob no. 7301948454 using paytm apps. With the help of net banking and amount was deducted from my account but still showing as processing ...... Kindly solved the matter.

vadapalli s.rao

Sun, 11/22/2015 - 18:38

Permalink

i paid an amount of Rs.150/- towards my tatadocomo cdma landline postpaid bill payment phone No. 08836569327 which is in my name through internet banking. amount deducted to my bank account but not yet confirmed. today is bill payment is last day,,so i paid amount in another mode. so kindly return the amount of Rs.150/- to my bank account or kindly inform to me what kind of action to be taken.

I recharged through paytm (vodafone prepaid with VODA5 promo code) for 300rs. In my wallet already 222rs was there. Remaining 78rs was deducted from my bank account. but its not recharged. So I cancelled the order(Order No is 1350868806). But amount not added to my wallet.

Vijay Sharma

Fri, 11/27/2015 - 08:38

Permalink

MY ORDER ID 1353273491. Recharge/Bill Payment Details :Recharge of Idea Mobile

Promo Code LUCKY10 was applied. Received a msg which said "Thank you for participating in "LUCKY10" contest. You will get Rs.100 cashback within 24 hrs if you are Lucky. 10th on Paytm. But I have not received cash back.

suraj fasate

Mon, 11/30/2015 - 17:07

Permalink

I have made recharge but after as payment completed error msg shown by your side and DTH recharge not successfully done, this happened for two times, first payment of 250 & second is 260. These payment debted from my account total amount of Rs 510. Please suggest solution on same.

Dharmendra

Wed, 12/02/2015 - 09:23

Permalink

I have recharge of 250 on 9649741562 November 30 /2015 01:58pm but recharge payment faild by net banking money deduct from my account. money has also not refundable my order no.is 1366275813 pls resolve my problem as soon as possible.

Arun Rana

Wed, 12/02/2015 - 19:41

Permalink

As the balance for special recharge of Rs.135/-has still not been credited in mob. No. +919418055164, how can i trust this app anymore. Paytm will have to resolve problem immediately to maintain its credibility. I wish balance is soon going to be credit in +919418055164. Fingers crossed. ...,..Waiting desperately.
Order no. 1371237247
DC Transaction No. 8255192171453360

Shivendra

Fri, 12/04/2015 - 17:58

Permalink

I was trying to register a number on paytm but I crossed the limit of otp. How I can register that numbers again?

Yogesh Rajput

Mon, 12/07/2015 - 11:30

Permalink

Recharge successful from paytm but bal not credited. I have an paytm order Number: 1005993819 recharge Tata Sky D2H 500/-while the paytm wallet the order was successful but i have no balance pls consider the matter.

pankaj singh

Tue, 12/08/2015 - 13:55

Permalink

My otp did not came on my number. so i tried registering many times and it was telling otp time reached. Now how can i register on paytm site with same no please help?

i sent a wallet from my number to my another account but i forget i didn't register of my account on paytm. so i saw the wallet transaction there is pending. after that i have registered my another number on paytm but the OTP say your OTP is over limit. if possible to return in my wallet or how can register that account give the solution.

Share your experience about this business

The content of this field is kept private and will not be shown publicly.
  • Rate and add your experience with the company and its customer service.
  • Do not post sensitive data like your bank details or credit card numbers here.
  • This website is moderated, inappropriate and off topic comments are removed.
CAPTCHA
1 + 12 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.