support@one97.com: Paytm Customer Care Email

I am using paytm for many days but I genuinely feel that its customer services are useless since no one responds on that ,neither on phone nor on email and today when I opted for electricity bill payment the amount has been deducted by the bank but the bill is still unpaid. And now I being the sole sufferer should consult with the bank as well for taking back my money back and I have to wait for other 14 days. What about the due charges. Will the paytm compensate me for that because I could have paid directly from the their site but since I am using it for so many years I trusted it and this is how I am compensated for the mutual trust.

I don't got cashback to my paytm wallet. I have 1) 10pe10 I have done before 24hour only even did not cashback from this.

I had made payment to Tata power Co. Rs. 3186/- on 18-12-18, through you by credit card not excepted by them, has not been received back till now. Make it urgent & notify me.

DATE-04.12.2018-Order no. 6694872043 and order no. 6694872043 Gadget Deals 2023 Car Stereo Media mp3 Music System Player (FM/AUX/USB/MMCthese is in order cancelled complete bt balance is deducted from my account. plz bring my money back to my ATM. n inform me quickly.

I made payment of dolphin bill of rs.213 vide order no. 6846259158 dated 21.12.2018 but payment not yet credited in dolphin payment history.

I did not receive any cash back for the first recharge of Tata Sky for Rs.320/-. Kindly look into it and reply.

G.R.RAO

My payment order no 6970411730 Rs.286.47 amount not added in my paytm wallet.

Dear sir,

My money has not come yet and the message came, Please check it.

Kindly find below transition, and provide GST tax invoice as earliest.
Order NO : 6805086365, Date: 17.12.2018, Time: 7:43 AM, Operates Rfq: 299119260

Amount paid: 448/- Mob: 9448873428. Operate: Airtel.

My recharge is not done of this no. 98886-48301 RS399/-. Refund is not recieve in 10 days. My paytm no. 8968648301.

Paytm account number change kaise kare?

Hi Team,

Why you return rejected by your side without inform me?

Your Order 7105158576 of recharge for mobile number 7070271462 was successful • Airtel has shared with us the 'Operator Reference Number' as a proof of your successful recharge. In case you still haven't received the top-up/balance/recharge benefits, please reach out to Airtel mentioning below details: 1. Operator Reference Number: 380784270 2. Recharge number: 7070271462 3. Date & Time of order: 18-Jan-2019.

I was trying to pay my electricity bill with 1500rs cashback voucher code. But the payment was failed. When i was trying again it was showing that voucher code is allready used. I want my cashback voucher back. Nothing else. Its not a small amount. How can you do this with us. You are a big brand. Is this the reason you are doing this type of nonsense activity. Shame on you.

PaytmMall Order Id: 6100150271.

Please note i have bought this product (Asics Nimbus 20 shoes) on 26 sep 2018. The product has a warranty as well. Now shoes has come up with defects. so Shoe company Asics has told that they can not help because I have bought from paytm. Email is mentioned below.

======================
Dear Vinay,

Thanks for connecting with us.

We regret to inform you that Paytm is not our Authorized Seller. So, request you to kindly connect to their Customer Care regarding your concern.

Thanks and Best Regards,

Team ASICS INDIA

Ticket History
Vinay Kumar (Client) Posted On: 18 January 2019 01:51 PM

Dear Sir,I have taken Nimbus 20 shoes on 25 Sep 2018 back but Now defect coming up as one shoe as it has become harder so kindly let me know how to replace it. I am attaching tax invoice for same.
Regards: Vinay

On Friday, 18 January, 2019, 1:51:12 PM IST, Vinay Kumar wrote:

Dear Sir,I have taken Nimbus 20 shoes on 25 Sep 2018 back but Now defect coming up as one shoe as it has become harder so kindly let me know how to replace it. I am attaching tax invoice for same.
Regards: Vinay

Ticket Details
Ticket ID: OYD-325-38976
Department: Support - ASICS
Type: Others
Status: Closed
Priority: High
============================

Mobile Number 9868761812 recharged on 30/10/2018 For Rs. 30/-
Operator Ref. 213480919
and recharged on 20/01/2019 for Rs. 20/-
Operator Ref 215594052
But Recharge not received (Failed) and MTNL 1503 advised to connect to care @.paytm.com.in

I referred my friend he done its first recharge but I didn't get referral money Rs50. please solve my issue as soon as possible.

Money is debited from my account but didn't refund yet transaction date 20/01/2019
Sir please help to refund my money, 10 days passed didn't refund money
Ref Id 902044967431
Ref Id 902044974326
Ref Id 902044096840
Two times transaction failed Rs 2000 and 2000rs.

Sir, please help to complete my kyc... I can't able to go anywhere. Please solve my problem fast. Because in my paytm come a amount. So that my kyc not complete therefore in my paytm not com any type of rs. not come and not transfer our rs. Please solve my problem.

I have pay to UGVCL bill payment. Payment was cut from this my account but payment was fail money was cut so initially return this my money.

Dear Sir,

This is with reference to the above mentioned subject. Please be informed that I had made a recharge to my friend but the recharge is not done yet.

Please be informed that I made a recharge of 569, but it deducted 134 for paytm and rest from bank account. Hence I request you to refund me the amount.

Hoping your positive response.

I recharge my mobile but payment deduct not received still.

Dear Sirs,

Kindly note that my payment transferred thru Bank not returned to my Bank account provided, you are hereby requested to send back the money with immediate effect, also i am in Bahrain now i cannot visit any Bank to update my KYC DOC, if require i can send Adhaar Copy or Passport copy via email.

My account details as follows:

Added To Paytm AccountTransaction ID 224659551662019-01-16 00:22:40 PM
Rs 1,000
FAILURE
paytm_wallet
Added To Paytm AccountTransaction ID 224658032632019-01-16 00:14:48 PM
Rs 1,000
FAILURE

MY NO: +973 39461746

My transaction is success. But receiver did not get the money.

I had used your services to transfer 30,000/- (total) to Bharatkumar on 3rd February. Initial transfer of 1000/- was successfully sent but the subsequent transfer of 29,000/- was deducted from my account but the receiver has not received the amount. I have contacted your in-app chat support but have not received any proper response. I have talked to the bank officials but of no avail.

I had booked i phone 6 Headphones Order No.7249813983 on 03.02.2019. headphone yet received by Bluedart courier but product is different MI Headphone send by paytm.

I want change my phone number. pls suggest me for change my contact number in paytm.

I have purchased vivo V11 PRO from on dated 09.02.19 from Jupiter infra services sector 15 shop 1 kirti nagar gurgaon by Paytm payment of Rs.23990 as price shown in PAYTM Site.

It is very sorry to say that the cashback offer given by paytm for the purchase of my Vivo phone of Rs.1200 has not been received as he promised. Please do needful to get my cashback.

Sir, I am holding ur account on 9099034273

I made payment of Rs.999/- on Jan.30, 2019 at 9:54pm for Jio Recharge Transaction ID 7211263944. Same has been reduced from my balance with you and confirmed by ur rep on phone in last 15 mins. Jio customer care says they have not received any payment.

Ur rep asked me to send mail for sorting out the issue and said he cannot do it as ur separate entities, Please solve my problem.

Also change ur system so a complaint by ur customer care can be further passed on to u directly without inconveniencing the customer to go through this double effort for failure of ur system.

Hoping for speedy solution

Regards,
कैप्टन पी वी जाड़ेजा/Capt. P V Jadeja
उप महाप्रबंधक/Deputy General Manager
शिष्टाचार एवं सुरक्षा अनुभाग/Protocol and Security Establishment
भारतीय रिज़र्व बैंक, मुबई क्षेत्रीय कार्यालय/Reserve Bank of India, Mumbai RO
दूरभाष क़/Phone no. – 022 22703328 /9099034273 Internal: 3139

Ac no 10589613092. plz return the amount in my saving account amount 9999 /'.5000/1500/9999