help@snapdeal.com: Snapdeal Customer Care Email
Email
help@snapdeal.com
Company
Department
Customer Care
Region
All India
If the above contact didn't helped you, here are alternatives to reach Snapdeal customer support.
Comments
Headset bluetooth
I am not satisfy with your sent order. I order vivo headset bluetooth. And I receive another company headset. Pl give me my order either cancel my order and give me my money. Contact no. 9422526665.
Re: Headset bluetooth
Hi Customer,
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
Reference to sd coupon
Plzz tell me how can we get profit our coupon, this code which is given on coupon may not support, and invalid shown on promo code place. thanks
Epson Ink
Your product is not genuine. Sir please your product return and cancel. Please.
Refund
My refund for product;smart band m3 plus,suborder is 29817269443 has been rejected due to incorrect bank details. my correct bank details is: SBI (ambaturai) branch. IFSC code is SBIN0003373 Account number 20287202206.
About my memory card
I got a memory card in 2014 and it is not work properly ad these is my second time my memory card not work properly. And it is in warranty so please tell me what we have to do. And i call snapdeal customer care bt know one receive my call. So please solve my problem as soon as possible.
Reimbursment
Reimbursement of the courier charge.
Order delay
Dear sir,
I ordered watch on 9 Dec 2018 . till didn't get my order. i getting this msg:-
Order Update: Your order for Timex TI002B1010... has been shipped and will be delivered by our courier partner Shadowfax on or before 21 Dec, 2018. Now you can track your order inside 'My Orders' tab at snpdl.in/jpnhwu416
So plzz fast deliver my order.
Complaint: Order ID: 25255155520
Dear Snap Deal Team,
Please Call me..
I have Placed Order (Order ID: 25255155520 dt. 10.12.2018) for Product ledzz Digital 510 Alarm Clock Quantity 3 nos, But Today Courier person deliver the same order & I have received only 1 qty of my ordered product. Please Reply & Deliver the pending 2 qty.
Please Call me.. Please call Me.
Regards,
Sanjay Yadav
8090022783
Fake SMS
17/12/ 18. 9.25 am i got a SMS from the name of ur company. Won the first prize Tata safari car worth 12,80,000 . I contact a Toll free no.18001238915. Then one person cotact me named Nithin kumar mob.No. 96614 21939. I had a doubt then Abhishek mondal contact me gave me a whatsApp no. 73200 74871.sent Rs. 6,600/. From my A/c no. I chek that people with my friend they are frouds. They miss use ur company name. Check it out.
Adidas multi color full length socks
My order id:30564906708
Courier related issue.status shows delivered , but am not get received it, sms also coming with delivered but till now am not get this product ,what will do. I submitted with courier relted issue an snapdeal app for informed through mail but till now not responsible, pls response this query am spending g with money.
Re: Adidas multi color full length socks
Dear Thiruppathi,
Sorry for the inconvenience. As per our records, the product has been delivered to you. In case you still need help, you can email us at help@snapdeal.com.
Regards,
Team Snapdeal
Product not received
I did not received my product, will i get it or not?
Re: Product not received
Hi Akash,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
Refund of my payment against cancellation of order
Dear Sir
It is very regret to inform you that after several times of Email and customer care conversation i have not get my amount refund against order no till now whereas your customer care executive repeat the word they have returned the amount. Neither they are giving return transaction no nor do any thing.
RRN no for refund order ID 25203242845 is 25985406330.
Order on 7 th dec cancel on 8th Dec
Re: Refund of my payment against cancellation of order
Dear Knishant,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal
Wrong product
I first time ordered on Snapdeal.com. my order was Syska Bluetooth headphone model no. H15. Today order delivered to me but delivered product is Syska model no. LB300. So I am very disappointed of your service.
Order ID 25599165100
Suborder no. 30890511037
Re: Wrong product
Dear Shailendra,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal
My refund still awaiting to reach destination
This is to inform u that i had cancelled my snapdeal order no 24898763188,24870171885 on 27/11/2018 and returned it to ur warehouse address on 30/11/2018 through DTDC courier no z77872085 and z77872084. The courier reached u on 5/12/2018 as per dtdc courier detail .but my refund has not initiated yet.please take action on this issue as soon as possible.
Regards
Gokran singh pilkhwal
Mobile no-7002038756
Re: My refund still awaiting to reach destination
Dear Gokran,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal
Refund of Order ID: 25659618139
I have returned my order to pick up boy but in the snapdeal app it is not showing the pickup has done successful and when i am calling the pickup boy he is not answering.
PICKUPBOY:- NAME- faizan, CONTACT NO:- 868810673
kindly help me as soon as possible
Correct bank details
My sub order id-30811293097 refund has been rejected due to incorrect bank details but I submitted my details correctly once again my correct bank details is Indusind bank (Jubilee Hills,Hyderabad), ACC no.100061535540, ifsc-INDB0001091.
Re: Correct bank details
Dear Deepu,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal
Defect in sandal
Hi, Porder one sandal but when i received it was defective so i want to return it but no one is coming to pick the courier.. so help in this so can i get my money back also.
Re: Defect in sandal
Hi Shalini,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
I did not get my product but status shows it was delivered
I ordered for samsung galaxy bluetooth speaker through snapdeal and i paid the money via my debit card. Yesterday. i got message that the item i ordered for had been delivered. I got shocked and i dont know how to get either my money or my product.
Re: I did not get my product but status shows it was delivered
Hi Customer,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
Wrong prize money issue
I have received fake prize money letter from Kolkata through courier that number is 7890076208 and I received call from this number and ask deposit 11000 cash after send 11 lac money.
This address is
Nalini Ranjan Avenue basantalla Saha road
New airport
Kolkatta - 700053
Re: Wrong prize money issue
Dear Chenji,
Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.
Regards,
Team Snapdeal
I want replace my order
Please call me I want replace for my order.
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