service.in@xiaomi.com: Xiaomi India Customer Care Email

My mi a2 phone is not work during the few hours my phone is hang and do not work properly no sound in videos.

I need to return the mi Bluetooth speaker. The speaker's sound isn't good at all.

Hi sir, LED TV, MI tv 43inches Smart Tv display is black screen. Please replace my product.

Problem in paytm. In this app noticed me send bug report to mi. How can we solve it?

Replacement of mi a2 not working after 10 or 12 days.

Your service center replace original part with duplicate parts. My phone had more problems after i received it back from your service center.

I have purchased Mi 43 " LED TV Nov 2018 , just three month old, now LED panel lot of junk display are coming. when support engineer attend the call, said physical damage hence replacement or support can't be provided. I have taken additional panel warranty. Time and cost is waste on MI TV procurement.

I am having charger issue. When I connect charger to my mobile then my mobile will be automatically turn off. I want to change the charger, how to claim warranty?

Mi a2 mobile ka battery backup bhot dull ha ham ese change karke mi note 6pro Lena chate hai please return my phone abhi ise three days he chalaya ha.

Hello sir my new mobile Readmi Y2 manf.on sep 2018 .I have purchased that on Oct 2018 by Amazon but problem is that it's hearing capacity of incoming & outgoing call is less. kindly replace piece or solve my problem.Thanks!!

The delivery boy of my product is telling me to came and take my delivery from his area .then why mi is taking delivery charge for the products if we only have to go far to take our delivery. i want an action over this immediately.

I had ordered for mi earphone but its totally not the product which i had ordered. I using this app first tym and my experience is very bad. This earphone is not metallic its full wire is plastic and the earbuds also poor quality. This earphone i'll ordered easily from the local market @40 to 50 rs. Why m paying 450 rs. For this poor quality earphones.

I have redmi note 3. My text messages are not being synced in the miui cloud.

I have more note 5 pro, which is damages on touchscreen but display is ok but Mi store says I must have to replace both display as well as touchscreen. Why should I change my display of only touchscreen damage? why I should pay for both display n touchscreen? Don't give me combo just give me solution on touchscreen replacement only.

Sir, I using redmi 4A and network is BSNL 4G SERVICE but not supporting Only BSNL NETWORK. This problem is Brand 2100 Not in phone facility.so please provide 2100 BRAND Facility. Pach File i our contact customers asking more time but my problems not solve. so pl early as possible my problems pl… my phone No +919441231786.

I am planning to buy Poco F1. On MI Store app No Cost EMI facility is available. But when I am placing order, interest is getting charged. Kindly resolve this and confirm whether interest will get charged or not?

Model - Poco F1 8GB and 256GB (Graphite Black).

Resp, sir/mam,
Today yours service man come and wall mount installation done and he taken fee Rs .1100 and not given bill also he told me to bill will send to the mail. Its so bad.

Hi sir, my redmi note 5 pro is display line missing. I am going to service center and my issue register, but my handset not band service center azaz shauk is asked your hand set band and job num: WXIN1903120000368. I have no mistake but my issue create. Sir help me.

Rahul's delivery man himself Just cancel this mobile and say it Ki tum ab chaeye kitnep Also book the packet but you will not get a packet anymore. It was saying and you were able to complain that we would be able to drink tea and listen to our dogs in the mail.

Hi..... I shobhit, I purchased a MI phone (REDMI NOTE 6 PRO) but in this phone I'm not able to use ila app .. When I try to create an I'd on thi phone they show me an error. (This old app is not available for use on this device),

I brought redmi note 4 pro on 23 September and in month of January Ireland stopped working. I live in Germany and I came back to India and visited MI customer care centre. They said there was water seep in mother board and complete mother board and display has to be charged and gave me a bill of 11.5 k, when I can buy the same phone now for 10 k. I couldn't believe that mother board was not working as alarm was working, and vibrate was working. So I asked them to specify what is the issue in the customer copy, they started yelling that they won't specify the reason written what they told me orally. I asked them to show me in front of me if the mother board is not working, when we checked mother board was working as display had to be replaced. The service guy claimed that in future mother board may not work so he has asked sme replace now while if was working perfectly. No physically damage to screen, not even a scratch. Just because they don't want to give warranty they gave stupid reasons and started yelling and behaving rudely. Please let me know how I can proceed further to claim my warranty.

My mobile 5 time display change no solution all time one one problem but no solution. Plzz change my mobile - 9034466249.

Hi, I mean using mi note 6 pro from past four and half months since 4 days sim card network is not detecting in both the sim spots. Pls solve my issue.

I purchase mi 10000 mh power bank but powerbank is late charging 16, 17 hours to full charged hardware issue not outer body issue the product is under warranty. But yesterday i visit rishikesh mi service center they not accept my power bank for repaire or replacement bcz of small dent the mi service team of rishikesh checked my power bank nd they find the issue on my powerbank but the concerned wtsapp team not accept to repair or replace bcz of small dent i send u some pictures of my powerbank the dent is very small the issue is hardware not outer body issue so plz help me.

Dear All.

This is to bring your notice that i have purchased Redmi note 5 IMEI 869781032072907 on 31 May 2018 & facing issue related to yellow spot on screen.

1st incident- After 4 months from the date of purchase yellow color spot was displayed on screen,for that i visited to your service center Address-ODIGI SERVICES LIMITED.MI service center,shop no 11-48,first floor ,trident complex,opp st workshop ,race course circle.vadodara.Gujarat390007. your representative replaced the screen & given assurance that it will not repeat in future.

But again in the month of December 2018 the same issue of yellow color spot on the screen was occur for that .again i visited to same service center & the representative again replaced the screen the screen again i got assurance from him that it will not repeat again.

But Again before 6-7 days the same issue of yellow color spot on the screen was occur for that i visited to your service center at 102 piyuraj chambers next to honda bikes showroom. Ahmedabad,Gujarat-380009.
here also your representative recommended for replacement of screen.

Here my escalation is about the defective handset which was sold to me by company MI. there is repeated issue of screen fault in this handset so i dont want replacement of screen i want replacement of Handset only.

Please look into this & arrange to provide me the ETA for the same.

please find attached Service record for your reference.

I feel cheated by service center. I m facing display issue and service center told me that display is cracked but my phone is like new coz no scratch no dent no screen crack. I ask them how can screen broken when my phone is fine screen protector is fine the glass of phone(gorila glass )is fine phone also scratch less.. they just reply that screen can be broken in ur pocket also.. the hell they shows us that we provide so much protection. But phone display cracked in my pocket.

U just fools us redmi thanx for that

I bought Redmi Note 7 on 17/04/2019. Its has a problem of display damage. pls replace it.

Hello sir,
Your mi service centre very bad odigi lajpat nagar DelhinNot helpful to customers. My number 7020727720

Rating: 0
Ordered a mobile Red Mi note 7 Ruby red on 24th June 2019 against order Id: 5190624561056075 / complaint no: WOIN2019063000235.

Despite of payment done and after rigorously pursuing, delivery was finally attempted today (5th July 2019), however delivery boy hesitated to deliver citing that the pickup exchange mobile had a scratch at the corner.

Fed up with the response & the attitude their people have, I vow not to use Mi phone in future and request Mi to return / credit back my money without any further delay.

Thanks & br
Girish Gadiyar

Hi, I am inform to you sir my product MI 4A pro 32 80.cm TV display not working kindly see the mater and help me sir.

Order id:OD115626198602921000
Order date :01-06-2019
Invoice date :03-06-2019
Please contact +91 9611335952
+91 8310418583

Thanking you