cs@flipkart.com: Flipkart Customer Care Email

Email
cs@flipkart.com
Company
Department
Customer Care
Region
All India
Note
Flipkart online store customer care email id.
Customer support email for all complaints, dispute and concerns.

If the above contact didn't helped you, here are alternatives to reach Flipkart customer support.

Contact Number

1800-208-9898 - Contact details
080-49400000 - Contact details
1800-102-3547 - Contact details
0124-6150000 - Contact details

Support Link

Official website - Contact details

Comments

Sumanjyoti Pahari

Sat, 10/20/2018 - 09:27

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M/s Flipkart

Dear Sir/Madam
Sub:- Delivery of Defective mobile of Asus against order I.D
SUB :- EXECUTION OF RETURN REQUEST/REPLACEMENT OF MOBILE ON URGENT BASIS
REF:- DELIVERY OF DEFECTIVE MOBILE / GREAT HARASSMENT
AGAINST PAYMENT.[ order I.D-OD113626446317633000]
ITEM :- ASUS ZEN MOBILE PHONE[ 6 /64 G.B]

Thanks for the visit of your Executive at residence for realizing the situation in this connection this is to inform you that ,the visit of Flip cart executive is not the solution of manufacturing defects products as delivered by the Seller.The following problems not solved needs visit to manufacturer`s technical representative to realize the gravity of following situation.

01. Finger print sensor all time not functioning/ needs repeated deletion of data with the re setting then only one hour functioning and after that not functioning.
02. Battery was draining when the connected with net , unable to play U tube /mobile got overheated.
03. The is a 6 GB ram as declared ram and getting hanged when surfing the net/getting overheated ..
04. the product declared with actual specification / should be proved / The declared specification may not be inside & the mobile getting hanged /overheated.

Thanks for sending the Flip Cart executive, to identify the problems.
Pl realize the gravity of situation and send the manufacturers `s representative and the undersigned already been met with the Asus Service Representative in Kolkata. This kind of situation after paying full to seller , un expected situation may leads to content the matter with consumers forum for cheated with declared product.
Thanks

Sumanjyoti Pahari
9830343881

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Sudhakarunya

Sat, 10/20/2018 - 17:39

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Worst response that i have ever seen from flipkart, having delivered the washing machine more than a week, no response from both FK and IFB for installation. Everyday i call FK and they reply IFB is not able to be connected. Everyone from FK assure problem will be solved within 24 hrs and closing their part. It's been more than 120hrs since delivered. No one from flipkart understand customer seriousness, simply trespass their working time by just convincing the customer with lot of 'sorry' rather than escalating the issues to next levels. Too worst system.

Raju pawar

Sat, 10/20/2018 - 20:54

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Dear sir,

My flipkart account is not logged in, so I have this problem that I bought realme2 pro from Flipkart Cordless EMI, to pay

My registered id

raju.pawar318 @gmail. com
Mob no.9165256034

Sanjay Kumar rai

Sun, 10/21/2018 - 15:47

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Order id =OD11363052408104000
I ordered a carpet from Flipkart but carpet size is smaller than size shown on Flipkart. so I want to replace it tells me how to replace.

Dhiraj kumar

Mon, 10/22/2018 - 11:06

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Mi led tv 43 A Order iD 0D 113595808929673000.
Return Id 12101366111588004885.

I complained on 17 Oct.18 technician attend 18 Oct.18. bt today 22 oct. 18 no any msg given when my tv is replaced. I many times call bt all flipkart mob. No. Out of coverage area.. whats happens sir 6303660315.

Archit Gupta

Mon, 10/22/2018 - 12:13

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I have purchase a real me 2 on 13 oct & the delivery date given by flipcart is 18 oct but yet my product not deliver and when i call on customer care there is no response.

Rohit nair

Mon, 10/22/2018 - 21:16

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I recently bought a mi note 5 pro and it got delivered with defective camera. I requested for return and they cancelled it two times still I didn't got a replacement. Worst service ever. Please it's my advice don't buy from flipkart. Worst services.

D.G.Balaram

Tue, 10/23/2018 - 20:32

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Sir, today i have received 2TB hard disc. Order no OD113630889190184000. my invoice no FAAE8W1900OOO320. The hard disc is not working and making noise. Hence i request you to replace the product immediately.

yours
D.G. Balaram, Cell no - 7092323242, 9443794575.

Dharmendra

Wed, 10/24/2018 - 08:48

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This is regarding my Order no OD113636857955005000 Levi's Slim Men's Blue Jeans which I found was completely different. I was totally disappointed after getting the material with wrong size and color. I am a regular customer and really felt cheated after this order. I have placed request to return this material and refund my entire amount with compensation for the fraudulent activities. I will be taking up this issue with the consumer forum and social media highlighting this matter.

Awaiting your response.

trying to buy realme 2 pro 8gb ram and 128gb memory from day 1 of sale, but its not deliverable at my pin code the product is available but the not deliver to my address what the fuck is that. if u cant deliver the product then why u open this website and why u giving the chance to seller selling their products. the option show change the delivery address, u mean to say is my area is black listed for this product then why deliver other products stop them also, shame on u guys. this is the digital india?? f**k off, flipkart is like a shit.

Protim Bose

Wed, 10/24/2018 - 11:37

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Cashier of Ekart Logistics Franchise of Shrirampur, Dist, Hooghly, West Bengal not paying the reimbursement fuel expenses incurred by the delivery boys by taken loan or from their own pockets. Keep a close watch what is happening behind the curtain.

Bhaveshkumra Patel

Wed, 10/24/2018 - 14:55

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To,
The Manager
Flipkart Ltd.

Because of late delivery of Baby spy item, now i do not need this items. i never compromise with the health of my baby. Please collect it and refund my money in my account no. 09522011011017 of Oriental Bank of Commerce vallabh vidyanagar branch.

BHAVESH PATEL
M. 09898690945

Mallika Chatterjee

Wed, 10/24/2018 - 23:29

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I have purchased L'oreal xtenso hair straightening cream,but you have delivered duplicate product, it's not matching with the product which I have ordered.so is it the reputation of Flipkart that they deals with duplicate product.so pathetic.i want to back my money and never want to buy anything from Flipkart. I hope that you will reply me soon.

Pramod Bharade

Thu, 10/25/2018 - 11:57

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Flipkart is fake E-Commerce website it has been fooling customers. I order charger cable used for only 2 months very disappointed from this I am never gonna buy in Flipkart again Amazon.in rocks, waste of money buying in Flipkart.com.

Bhagvati Mishra

Thu, 10/25/2018 - 15:58

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Dear Flip cart team,
Subject: Order ID – OD113720922363744000

We have receive the delivery as per subjected order no against exchange mobile Micromax canvas nitro 4G and exchange mobile condition is very good and old only less then one year. But your delivery boy (Mr. Deepak Deda) is totally unprofessional and very bed Guy and not agree to take exchange mobile due to scratch on Camera (this is not acceptable).

Request you please arrange again delivery with professional Guy ASAP... & keep in mind this type of Guy decrease company image.

Best Regards
Bhagvati Mishra
+91 8447898418
Senior Manager Purchase & Logistics
Frog Cellsat Limited

Alok kumar

Fri, 10/26/2018 - 00:14

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Hi Flipkart,

I am to Alok Kumar that the problem with me. Try to understand my problem and find the right solution. I got the Redmi Note 5 Pro Mobile phone from Flipkart, which I received a damaged and dead product. So, I request you to take back this damaged and dead product and please be happy to deliver my product in a proper and correct condition. And you share the problem with your courier partner so that I do not have to face any kind of trouble from the return. This work is for me.

Be grateful. This is my order id, od - 11361184145966000. Name - Haridarshan Kumar Sudhanshu,
Address- Jawaharipur, Tulsi Nagar, Bhagalpur Bihar, Tilkamanjhi
Near-Hanuman Temple, Bhagalpur, Bihar-812001.

I hope to get help from flipkart.

Big billion sale is fake, they asked us to share to 8 contacts. I shared it nearly 20 contacts, though I hv shared they keep on asking to share for another 3,2 and finally again 8 groups, bundle big billion sale.

Dilip Kumar

Fri, 10/26/2018 - 15:51

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My order no is OD113609286427884000 for Sony Xperia software problem but not replace my phone.

Thanks
Dilip - 9818581260

Mahesh Prajapati

Sat, 10/27/2018 - 00:26

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This is to inform that product note pro 5,which I have booked on 24th of this month till now I have not received, why? As promised date was on 25th, why?? Again in my status it's showing that my order is cancelled why it's showing like that, I want my product or refund please do the same which is possible as soon as possible.

Dear sir,

I have ordered a shoes on Big Billion Days on 10 October but product not delivered to me till 23 October as its due date was 18 October, when i contacted to customer care no. They are saying ''we are not able to contact logistic partner'' and asking me to repurchase this item in high rate. Why should i pay more for the same product as i have done wait for big billion days (discounted price).

Kindly resolve my issue as soon as possible.

I have contacted more than 10 times but every time your representative is unable to satisfy me. As you are a reputed e commerce website and always talking for best customer service, as its time to show your faith and grace towards customer. Kindly solve my issue as soon as possible and contact me.

Order no. Od113600553507382000.

Delivery address
Surendra kumar

My online order for the computer Acer Nitro 5 Ryzen5 Quad core with order code OD113724089643789000 has been cancelled as your courier partner was unable to deliver to my address because of damage to the item. I got an information from consumer service that I could only get the refund by 6th of November by then which the offer will be over. I have decided to purchase this item now only because of the offer price.

If you are not able to refund the money on time or unable to extend the offer for this particular item, It clearly shows the inability to service.

I strongly recommend you to do the need.

Hetal ramesh sosa

Sat, 10/27/2018 - 21:47

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Ther after sale service of flipkart.com is not gud. I call many time to customer care for my tv installation and demo service but no one take action against my call n mail. Such a fraude flipkart site. And also given damage VU brand TV.. so we can not now use TV. We review for you dont buy any thing from flipkart site.

Golu Kumar

Mon, 10/29/2018 - 13:27

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Nokia 6.1 plus Oder Id- OD113608371290012000 11Oct ko order kiya gaya tha or 18Oct ko delevery kiya gaya jo ki damage isthi me paya gaya iski complen v Humne ki lekin koi responce nahi mila av tak isliye Hume majburan consumer fourm me complen register karbana pada. mera flipkart id v loggin nahi hota hai ab login karte samay likhta hai try after some a minute. is problem ko jald se jald solve kare.

Manish kumar

Tue, 10/30/2018 - 10:52

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Bc wapas Le jaoo apnii farjii item.. tumara agent problem solve ki jagha block list mai daal diya no. call him 6351912161.

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