0120-4606060: Paytm Mall Customer Care Phone Number

Contact No
0120-4606060
Company
Department
Customer Care
Hours
24 hours, 7 days
Region
All India
Note
Alternate helpline number: 011-3377-6677
Contact for any issues or complaint related to Paytm Mall shopping orders.
Customer care is available for 24X7.
Currently, the helpline is available only in English and Hindi.

If the above contact didn't helped you, here are alternatives to reach Paytm Mall customer support.

Email

care@paytmmall.com - Contact details

Support Link

Official website - Contact details
 - Contact details

Comments

I have ordered 1 product but that product is nit working full and that after more than 15 times call per day but not reach a call. plz attention to my call or call back to me 9967520196.

Prashanth

Wed, 10/03/2018 - 10:43

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The nike slippers which u have send me is 1st copy. pls take my complaint seriously or i will go consumer court.

Darshan singla

Sun, 10/07/2018 - 15:19

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Dear Sir/mam

I order the Himalaya baby body lotion 400grm order date 2 October 2018 , but you sent the Himalaya baby shampoo (invoice number 07B001582277100) Delhivery AWB number 595282872575, I am exchange it so please contact with me and tell the process to exchange the wrong delivered item, I can call the paytm Mall customer care number he is not picking the call.

Harpreet singh

Fri, 10/12/2018 - 09:07

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Worst online service experience. No one pick up the call on customer care, tried n number of times. They should learn how to serve from amazon.

Prabhat Kumar

Sat, 10/13/2018 - 21:26

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श्रीमान जी मैंने 8476095438 नंबर से एक आर्डर किया था जिसका आर्डर नंबर 6186892840 जिसको 3 अक्टूबर को किया था, जिसकी डिलीवरी का sms मुझे 10 अक्टूबर की शाम को मिला मैंने 11 अक्टूबर को मोबाइल नंबर 9105259516 पर blue dart के courier boy से संपर्क करने की कोशिश की लेकिन मेरी कॉल रिसीव नही की, फिर मैंने 12 की शाम को कॉल की मेरी कॉल रिसीव तो की गई लेकिन बिजी होने का हवाला देकर बात नही की,फिर मैंने 13 अक्टूबर को delivry status chek किया तो मेरा order cancell show हो रहा था, 13 को मेरी कॉल फिर recev नही की, 14 अक्टूबर को मेरी बात हुई, तो मुझे प्रदीप जी ने जवाब दिया कि आप order फिर से कर देना, मैं आपके care पर कल से कई बार कॉल कर रहा हूँ लेकिन मेरी कॉल रिसीव नही हो पा रही है, अब मैं क्या करूं जिस से मुझे मेरा item उसी कीमत और उसी प्रोमो कोड के साथ पुनः प्राप्त हो सके,

Dear PAYTM MALL,
Where is my refund amount I am calling paytm mall 01133776677 but not receive call 40 min hold my call. plz contact me 9415421708.

Sayak Pal

Fri, 10/26/2018 - 19:48

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This is very much oppressive that a return request about my order with order number - 6208086054, has been placed on 15th of October. It was said that the return pick up would be carried out within 3-4 days, but it has been more than 10 days that the return request is under process. I tried several times to call the customer care executive but there was no response every time I called. I am deeply concerned about my order, the return request was approved on 15th of October and from 16th of October the dispatch of the order is still due, whereas the return pickup by courier blue dart has also not taken place. The expected date of the pickup was 24th October, but there was no response from either Paytm, nor Blue dart.The order is very urgent for me and is of great concern, so i request to please look into the matter, and please do the needful , so that the processing gets smooth and the product is delivered properly.

Thanking You

I ordered a shoes of size UK8, which was not fit to me. So i replaced & ordered UK9 but today i recieved UK7. I am trying to replace the order again but there is no option for replace, only refund option is there & total refund amount being shown is Rs. 0.00. I am trying to contact you since 2 hrs but my call has been put on hold for a long time. What is the solution? I used to order a lot of things from paytm mall as I thought it is best. But now I am getting irritated & I think I need to change my decision.

I have been trying to contact Paytm but they are busy & email is not being delivered.

Ramlakhan kumar

Mon, 10/29/2018 - 14:15

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I want to convey my message to u my order no is 6099224857 cod which i returned on 28 sep 18 due to quality issues. Items pick up by ur team but my refund Rs 1979 still not credited in my account. please do some needful action.

Sudarshan Das

Sun, 11/18/2018 - 08:53

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I'm surprised with the worse service, Broken sandwich maker i have received, when i saw it after the seal dispatch. plz do something.

Abhishek jain

Sun, 11/18/2018 - 08:57

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I bought a lenova laptop in diwali offer and i got 3000 cash back and some promocodes worth rs.5000 for mobile recharge, movie tickets, flights booking, laptop bag etc.but no one promo codes are active. i try many times in customer care of paytm mall but always engaged. and what about my 10% axis bank cash back. please help me and connect us.

Sarwar pasha

Wed, 11/28/2018 - 17:33

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Iam Indian paytm mall shopping vivo v9 mobile Series number 1730 purchase then product and change vivo v9 series number 1723 please change mobile.

Bibhash Kumar

Sat, 04/06/2019 - 15:29

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Paytm Fraud my money Rs 750 By default transaction (Paytm First).

Parmar Devshi

Sat, 03/14/2020 - 18:33

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I bought Lenovo v145 laptop but I received salt packed By Courier I am waiting for 7 day. But don't responding by mall. They told me for waiting.

Arun kumar

Thu, 05/21/2020 - 12:11

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I have purchased a lenovo laptop and i have to return it. This laptop is not sufficient for me that' why I want to return it.

I placed an order on paytm mall on 27 nov 2020, i request return on the next day and the status is showing return approved. but no one is coming to take this wrong product. now after almost 20 days they are updating the status return rejected which is really pathetic. although the customer service is very very bad , no facility to talk with the customer care executive as they redirected to the 24x7 help page. I had post so many times my concern but they will not resolve. I need urgent consideration. Call me back at 8279732669, otherwise i will be heading straight to the consumer forum.

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