Official website: Ixigo Online Customer Care Support Link

Company
Department
Customer Care
Region
All India

If the above contact didn't helped you, here are alternatives to reach Ixigo customer support.

Contact Number

+91-124-6682111 - Contact details

Email

feedback@ixigo.com - Contact details

Support Link

 - Contact details
 - Contact details

Comments

I m suffered to understand how can I used ixigo money. pls tell me contact details then I will talk with them.. because I didn't get ixigo money cash back on my 2nd time booking. pls help me and contact me urgently.

Kumar Vivek

Wed, 09/19/2018 - 22:04

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Actually the amount of 1978 has deduct to my account regarding the train tickets so it is refundable?

19315 Lingampalli - Indore Humsafar E

Amount deducted from the acct ticket is not yet confirmed... i have to travel tomorrow this pathetic service which i am facing second time through this website.

Nitin Kumar Verma

Mon, 09/24/2018 - 23:24

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Dear sir,

At the time of train ticket booking (tundla to Allahabad train name lichchhavi express number is 14006) payment has been deduct from my account message receive from bank, but train ticket confirmation message not receive till now. so please confirm my ticket and payment status.

Hajra Tudu

Mon, 10/15/2018 - 07:55

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I say to everybody ixigo is very waste App, this app does not refund money, that's all.

Kamruzzaman Ch…

Tue, 10/16/2018 - 21:57

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Sincce more than one month I didn't get any refund from ixigo so my humble request to that refund it as far as possible. your immediate action would be appreciated me.

Nitin upadhyaya

Sat, 11/03/2018 - 10:06

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Refund of Rs. 918.98 for your Azamgarh (AMH) - Lucknow Nr (LKO) train booking has been processed. You will receive Rs. 918.98 in your bank account. The ARN number is 100019102441. You should receive this amount in your account within 72 hours.
Thank you,
Team ixigo

Help me, Why till not done?

Tushar Solanki

Tue, 11/27/2018 - 12:27

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E,ref.832010412327 amount 1416.96 & other E.ref.8320109515248 1416.96. kindly process early basis & refund my money thank you.

Kumar Dhirendr…

Tue, 11/27/2018 - 19:28

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Your site for booking flight is big fraud. You display while booking domestic ticket "FREE CANCELLATION" and add upon the amount in ticket. Your display is so dicey that your customers at the sight of display gets impression that the amount is charged for full refund if they cancel their ticket but I have serious doubt that the said amount is charged for FREE CANCELLATION. This display from you on your site amounts to deceiving customers for committing fraud causing wrongful gain to you and wrongful loss to innocent customers. This scam and fraud on your part makes you liable for criminal action.

I, therefore, request you to display it as insurance and not as FREE CANCELLATION. If this display is not removed or rectified within 15 days, it would clearly mean that the whole act of fraud is being committed intentionally and you shall be liable for the same. Take it as notice as I myself have been deceived by you while booking domestic flight. My Booking Ref: PRL07FNHIA.

Show cancel in Sangeeta cenema time is 10:30 please refund my amount. kindly process early basis & refund my money.

thank you.

Sadashiv sawant

Thu, 03/28/2019 - 13:44

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Sir I book train tickets 19 April 2019 Ratlam to Thivim. 2 tickets charge 1167 are deposited to ixigo account but I don't get email or phone massage for tickets.

Dawa Sherpa

Mon, 12/16/2019 - 10:59

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Sir,
I have not received my refunds yet.. I have made three booking which I cancelled later due to poor booking confirmation... And my amounts have not been refunded yet.. It is already been 7 days... Kindly pursue my refunds..

My first payment id ...6FXD5RR8LUKKSRMJVY
and order ID IXITR149891125348
2nd payment I'd... 6FX1RQ32TZD1EPR94S
Order ID IXITR149887233195
3rd payment I'd.. 6FW9TZLAS2X7S1DP5Z
Order ID IXITR149877447432

Please pursue my refunds as soon as possible.

Rohit yadav

Sat, 06/27/2020 - 18:29

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Dear sir,

I was booked 5 tickets on 22 June 2020 that's transaction was failed. But I am not received my payment. So kindly I request you please return my payment.

That's order I'd is IXITR179248932823 & IXITR179246630448.

Anand Kumar

Sat, 07/04/2020 - 10:11

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My flight is 25/03/2020 but my flight is canceled by government order but my refund is not come in my account. so please sir refund immediately. My PNR is CQ3IMR.

Pavankalyan

Sun, 10/25/2020 - 17:45

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I was booked bus ticket 25-10-2020 transaction failed but not received my money please help me collect id HDF43A9A95BEE6D4E9EADEF5C30EC3C8EF
Transactions I'd P2010251618408955978830
Paid to Ixigo.payu @hdfcbank my money giving back

Chatter singh

Wed, 01/24/2024 - 11:03

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E,ref.832010412327 amount 6520 & kindly process early basis & refund my money thank you. Your ixigo money max refund of Rs. 6520 has been credited! Booking Id: IXITRS392902906489650

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