9595-333-333: Cleartrip Customer Care Phone Number

My train ticket cancel automatically but not refund amount.

I was booking train ticket on 19./4/18 from Mumbai to Nasik for 22/4/18 and paid Rs 305 by HDFC Credit card but no ticket issued nor any message on my phone about ticket booking.

Tried to contact all the customer number no RESPONSE. How i will get back my money???

I booked a ticket from vizag to delhi on 15th april. Money got deducted from icici acount but no ticket, they said transaction failed and they will refund. Nobody is answering the call n no refund. I will file an fir.

I booked 2 return tickets separately from Mumbai to Bangkok for Salim Kachwala and Saifuddin Kachwala between 8.40am and 9.20 am on Saturday 7th morning.

My credit card ending 7526 of HDFC Bank has been debited with Rs 18715 & Rs 18715 twice but I still haven't received any ticket. Please send immediately.

Regards
Salim Kachwala
9820052652

Please see to this issue as my 14,000 got deducted and my ticket is not confirmed.

I have booked 3 tickets from Mumbai to Hyderabad for 10th June. the payment was deducted but I dint got the tickets confirmation. Please confirm on the same.

Regards,
Rajesh Shukla
8886442519

I am trying to book hotel in Shirdi through Sai Sansthan booking is not confirm but the money had been debit from my account. so i am really greatful request you to take up this matter urgently to help me recover my money.

Dear Team, i booked ticket from Bangalore to imphal on 2 september return ticket for two person for 8 September , i lost that trip id and my phone no too.for taking print out. Can u pls help on this regards. Regards Sahadev barman 9856554674.

I have booked my ticket on 5 the august from bombay to Kuwait in al jazeera flight but it became cancelled. I contacted with jazeera airways , already they have refunded the full amount to cleartrip... more than 4 times I called cleartrip customers care team. My trip I'd is 18072452402. I kindly request you to refund my amount.

Did not received the refund after ticket cancellation, Plzz refund my money.. My contact number 9469114173 please please sir

I had booked a return ticket on 05/09/2018 for BDQ/BOM/BDQ by Jet Airways thru credit Card. I have not received any confirmation by email or text. Kindly arrange to send to above email id.

Dep. BDQ on 10/09/2018 by 9W-2345 and return on 12/09/2019 by 9W-460.

I actually did not cancel my flight tickets but received a mail cancellation confirmation of the tickets... Is there any chance i can refund either tickets or money...please reply.
Trip Id-18070160972

I tried booking tkt in name of Sagar Baran Mandal from Gwahati to Kolkata on 10/8/2018. Ticket was not issued and amount deducted. Amt Rs.5940.00 was deducted from my BOI a/c no 424712105012639 on 13/8/2018 but booking was not communicated. None of your customer care number are available for communication. Urgently revert what to do next.

Regards
Rakesh Prasad
Mobile - 7741871594

I request to cancel my account and refund my money. My contact no.8168970559. pls call me it's very urgent.

To
Cleatrip

Sir,

I (DHUPAM VENKATA SAI VIPIN) booked my Flight Ticket on 30.09.2018 From Hyderabad to VisakhaPatnam for Journey on 17.10.2018 at 7.20AM Indigo Flight (6E-6211) through your Services. After Processing all formalities an Amount of Rs 3645 was deducted from my S.B Account on POS No 80301012 at cleartrip TPSL txn# 827340073393. But I didn’t get my e-Ticket or any messages.

Name: DHUPAM VENKATA SAI VIPIN
Mobile No:9381874317
Mail. Id: dveerabhadrarao25 @gmail.com
Booking on:30.09.2018
Date of Journey:17.10.2018
Journey Details: Hyderabad to VisakhaPatnam
Flight: Indigo(6E-6211) 7.20AM Departure from Hyderabad

I tried to book ticket from (Muscat) Muscat to Hyderabad on 12.11.2018, the amount of 125.93 Riyal Omani deducted from my debit card but ticket not booked, i did not received any confirmation mail, trip ID and confirmed ticket, but I received the message on computer screen that transaction failed please try once again and enter the debit card details for the payment. I feared and I didn’t enter the card details once again. Later I told my brother to book the ticket with his debit card from India, and he booked the ticket successfully.

After that i tried to contact on toll free customer care no to ask regarding the failed transaction to get the refund but i don’t have any trip id so i am unable to lodge my complaint. My India contact no. is+91-9848811620 and Oman contact no is +968-99204510. Kindly refund my amount immediately. Please respond.

Details of transaction
flydubai EK 2039
Muscat → Dubai
Thu, 15 Nov 2018 22:30 — 23:35
1h 5m, 0 stops
Emirates
EK 526
Dubai → Hyderabad
Fri, 16 Nov 2018 03:30 — 08:25
3h 25m, 0 stops
Emirates EK 529
Hyderabad → Dubai
Sat, 24 Nov 2018 21:20 — 23:59
4h 9m, 0 stops
Emirates
EK 866
Dubai → Muscat
Sun, 25 Nov 2018 02:15 — 03:30
1h 15m, 0 stops

Transaction
From: Oman Arab Bank (no-reply @oman-arabbank.com)
To: SHAIKSAADIQ_R @YAHOO.COM
Date: Monday, 12 November, 2018, 10:11 PM IST
Transaction Alert
Dear valued customer,
Your account ****-***505-700
Transaction Type Debited for ELECTRON BUY
Amount OMR 125.930-
Date 2018-11-12
Details 136268
4324XXXXXXXX1301
000037136268
00215599
Cleartrip.com>,Mumbai,IN

I tried to book ticket from BDTS(MUMBAI) to JP(JAIPUR) on 19.11.2018, the amount of 1800.49 deducted from my account but ticket not booked, i did not received any confirmation mail, trip ID and confirmed ticket, but I received the message of amount deduction. Kindly refund my amount immediately. Please respond.

Contact no.: 8600815255 / 8550900877 / 88885781132

Transaction ID:100001537179073
JAIPUR SUP FAST (12979)
BDTS-JP
Booking Date:19 nov 2018
Class-3A
Adult:1
Bank Name: Phonepe

Appalling Customer Service.

I booked four one way tickets. Due to death in the family, I wanted to see if I cancel a couple of tickets. When I contacted their support team via live chat, I was advised that since the flight was re-scheduled I was entitled for a full refund. So, I went ahead and cancelled all four tickets. I received a partial refund of rs. 1708 instead of the amount I was promised. Please note, I paid approx. Rs. 16000 for four tickets. When I called a couple of days later I was advised that the airline has declined the refund as the flight was only advanced by 10mins. I spoke to the consultant and advised that due to their misinformation I cancelled four tickets instead of two and now stand to loose the entire money to the airlines, thereby the airline and cleartrip profiting for no fault of mine and insisted that they honour their mistake and provide the full refund.

After going back and forth and several follows, from my end, Cleartrip Supervisor advised that he would make a full refund. I requested an email confirming the same. I received the email the next day, confirming that the full refund would be processed and that it would take 5-7 working days for the money to hit my account. The promised amount has not been transferred till now.

I called yesterday 27/11/2018 at 5.27pm, was promised a call back within 4 hours from the supervisor who sent the email confirming full refund, did not receive any call. I called this morning at 8.09am, and was promised a call back within 2hrs...nothing happened. I called back at 1.23pm and was on the call for 33mins 29 secs insisting that I need to speak to the supervisor or his manager and will not hang up until I have a response. I was hung up on. I called back at 2:04pm, was promised a call back within 1hr and now it's 5.41pm and have not received a call back.

I was told that there is only one contact number for the entire organization and that is 9595333333. They say they cannot transfer the call as the person who dealt with my issue is in Delhi and they do not have internal transfer facility. That is a joke!!! They refuse to transfer the call to the supervisor who committed to refunding the amount. The call center refuses to provide me any contact details and all that I have is the above number. I have been told the same thing over and over again.

No one wishes to take accountability, responsibility and ownership to provide me an update or even call me back as a matter of courtesy.

I have sent an email to their customer support team, but wondering if there will be a response. If every staff in the organization I have spoken to did not take ownership of the issue I wonder what kind of response I am going to get for an email I sent. Let's see if there is one person in the organization that can own up to this issue and resolve it for me!!

Why isn't an organization as big as yours not publishing your complaints escalation process? Why isn't there a dedicated team to manage client complaints, rather than the Call Centre staff making empty promises regarding call backs?

I need one dedicated point of contact and person, so I know what is going on.

I had Booked flight ticket from BANGALORE to Patna date of 24-02-19, but I have not received ticket details, but payment was debited from my account, and credit to clear trip. If flight ticket will be confirmed, no issue, other wise please refund my amount immediately. my Andhra bank credit card debit my ac yesterday 8.11 pm.

Anisha Gupta
9434039836

Ticket for Bangalore - Jabalpur return flight -- Trip ID 190212321116 , which was cancelled on 12th Feb 2019, but the refunded amount is yet (as on 12th March 2019) not reflecting in the account from which booking was done. Kindly do the refund as early as possible.

I have booked a ticket from coimtore to ahmedabad on 15/03/2019 boarding 18/03/2019 for krishna sharma. but the booked was not done and amount 15354.00 was deducted from my bank please re-credit the amount and please call back my no 9543455554.

Please fix this issue asap I booked a ticket for two person on 01/06/2019 amount has been debited but it says payment failed and it's been 7 working days since I booked a ticket so kindly refund the amount of 8400
Trip ID 190601221200

Thank you very much

I have booked my ticket on 5 the august from bombay to Kuwait in al jazeera flight but it became cancelled. I contacted with jazeera airways , already they have refunded the full amount to cleartrip... more than 4 times I called cleartrip customers care team. My trip I'd is 9330307294. I kindly request you to refund my amount.

I booked my flight 24 hour ago and until now i have not gotten my ticket. My credit card was debited and when i try to call the customer service nobody is answering. Why is that and yet you have stated that your customer service is 24 hrs service. Its so disappointing.