Official website: Pureit Water Purifier Online Customer Care Support Link

I have purchased pureit ultima RO 5 days ago from vijay sales. But till date installation is not done. I am not happy with ur service.

This is with reference to Pure It water Purifiers installed last year Jan 2016 at our Residence at Orion-1, 2602 Vijay Vilas, Opp. New Horizon School, Ghodbander Road, Thane (West).

My self-Mr. Sejal Gajjar & Family are complaining about your product & your team members. We have seen cheated in last one year. From your Customers care we come to know that there is no any relevant complain booked in your CC Centre, in year we have complained 12 times and they change some part and we paid also. But in your CC Centre nothing is updated. Last 15 days back we have complained at Vijay Sales, Ghodbander Road. But from there end also no response. Every day we are buying Rs. 300/- for water bottle. We had just asked to resolve the matter to your concern team member’s & Vijay Sales. I believe if we are taking your top most products & if we have to complain 12 times in a year then there is no use of this product & company, now there is no single call from “Pure It” & Vijay Sales.

This is absolutely unprofessional and major drawback from ‘Pure It’. We don’t able to understand what to do?

We are just requesting you that kindly resolve the issue otherwise we will take this matter on higher level.

A Waiting for your firm reply.

Mr. Sejal Gajjar
9820145051 / 9820084073

Very poor service for ultima pure it. Service personnel giving duplicate parts. Says this is what the company provides. They are also overcharging. Have paid 8k in the last three months for changing parts of the machine as advised by service personnel. They are cheating customers.

Myself Ramesh victim of pureit. Till now I have complained nearly 10 times. I am about to go consumer Court.

It is to inform the entire hindutan unilever pure it group that we had purchased classic RO+UV in 207 and are facing tremendous problem with the machine. It is consuming around 3hours to refill the machine. And after receiving the service from Sree Ram Enterprise [authorised pure it service centre] the situation has even worsened. Hence showing extreme dissatisfaction against the service of your product. Hope that a prompt needful action will be taken from your end.

Contact no. - 9831561803

I have been using PURE IT water purifiers for a long time and I had a lot of trust in it.But now, I am losing all my hope as the water filters have been destroyed twice in the last few days. Please send service staff to the address mentioned below:

Prantik Apartment, Flat no.G2, 13 Ghosh Para Road, Lalkuthi, Barrackpore, Kolkata-700120

We are not satisfied with the services. we have to change filters and other parts 4 times in a year. Now the problem is battery performance. There is no guarantee on battery life. Service providers are telling that if it replaced with in hours it may be failed. No responsible for it they said. Is it true?

Worst service 0f the filter in tirupati (golden enterprises).

Really really sick of your unprofessional customer service. Please learn to value other people's time. At least take some heed if a client has some emergency. Worst product delivery service ever.