support@one97.com: Paytm Customer Care Email

Hi,

I made a recharge of 448 rs using my PayTM but the recharge was not successful, the amount was deducted from my account, but I have not received a recharge. Request you to kindly assist.

Thank you

Please refer to my contact no.9958597178 and would like to bring your notice that I had made the payment two times for the amount of Rs.2975/-to UPPCL against the order no. 5194100920 & 5194081677 Dt:19.05.2018 through Punjab National Bank debit card and got the message of payment debit but the same is failed to credit in UPPCL. I have complained no. of times to customer support end (Ref.No.69930190) but unfortunately disappointed for the same.Now once again I requested you to kindly refund the amount of Rs.5950/- immediately.

I have completed my KYC but i havent received my cashback or my first recharge was free.

Hi, I have made recharge of rs 99 to 8999963274 unsuccessfully but my account of icici got debited.

I placed an order in Paytm with order number 5434658797 of two items on June 23,2018.its been more than 48hrs but I didn't received the respective cashback yet. Place look on to the issue and resolve soon. Thank you.

This is to bring to your notice that I received a call at 19:44 hrs from 7023832956 stating that he wanted to transfer Rs. 2000 to my account for something he wanted to purchase from my store.

I then noticed that, in a matter of few minutes, Rs.7890 and Rs.3500 went missing from my paytm wallet accounts.

I took all pains in reporting this fraud to Paytm but they do not seem to be concerned. They have no service number that you can connect on and no way to talk to anyone regarding the same. When the paytm agent called me I informed paytm to stop the transactions but to them it doesn't seem important.

Maybe there is no proper response from the company because I am a woman ?

I have lost a lot of money and it pains me that no action is being taken.
I did not use any of these transactions and it has not been done by me.
This fraud has defiantly been created by one of your employees .

I fear that all my details including bank details and aadhar card are being given away by you to these fraudsters. I want my money back immediately.

I did not get any messages or emails from you to authorise any transaction and someone has tried re setting my password .

#DD2108062613312939707522
Wallet transaction id 19439363440
Rs.7890

Wallet transaction id19439620338
#mt11_2505910_1530020940432
Rs.2000

#mt11_2505910_1530020957633
Wallet transaction id 19439625688
Rs.1500

I bought a dress from paytm, the item is delivered but i have not received any cashback till date. My order number is 5439011043 placed on 24 jun 2018 at 16:19 p.m.

Hay patym i dont get my cashback of rs199 on my order .my order no is 5426267155.

I have order a slippers from paytm the slippers was 199 and have a promo code 199 paytm customer had the cashback will come in 48 hour but 48 hour Bing passed my slippers is delivered. I want to say please give my cashback my order no. 5435770952 and my tax invoice no. 07B0020574563710. I have given my order I'd and invoice no I want to refund my cashback in 5 days.

We had placed order RBC RIYA R Baby Mosquito on 04-May-2018, but order is cancelled from your side due to some reason. Now we have checked with bank the refund amount of Rs. 506 still not received. Request you to please provide my balance amount on priority, So that we can use this application for future with confidence.

I have not received my cash back amount to my paytm wallet yet.. my order numbers are 5453738867 and 5453570239.. I got no response from paytm services. please help me.

My cash back offer is not working and plzz solve it and solve this problem.

I have not received my cashback. Also customer care not receive my phone call. so plz send me my cashback instantly. order no 5431988766.

Sir I have not received my cash back amount to my paytm wallet yet...... My order no. is 5444553635, I got no response from paytm service. Please help me to get my cash back

Dear sir/Madam,

My Paytm not many add for wallet. So I request for you resolve my problem.

Regards
Ashok Kumar
9179774502, 8435866048

In within 48 hours i could not get cashback money. so pls refund it.

My recharge had been successful done but cashbak have not been credited in my wallet. and if i open my wallet there would b a txt box appeared n it was written ur wallet is not activated.

Sir, I have not received my cash back amount to my paytm wallet. I have mobile recharge on date 03.07.2018 (9917085135) Rs 199. I got no response from paytm service. Please help me.

Day before yesterday I had tried to book 3 tickets by Rajdhani Express. But the transaction was unsuccessful and the amount of Rs. 7464.99 has been debited from my Bank. When should I expect the refund.

Sir cash back not received for my order no.5504726651 please proceed your further procedure immediately.

Dear Team,

Please update of refund status Caption Cancellation transaction.

Monday 24 Sep 2018
FAILED
Transaction ID: 100001341928634
PNR:
Train No./Name: 01002 / SWV CSMT SPL
Transaction Date: 5-Jul-2018
KUDAL ( KUDL) THANE ( TNA)
Refund Status: SENT_TO_BANK
Cancellation/Refund ID: 100001341928634
Bank Name: Credit & Debit cards / Net Banking / Wallet (Powered by Paytm)
Booking Amount: 840.0
Refund Amount: 840.0
Refund Date: 5-Jul-2018

I want to close my paytm account, its not working properly. I dont get any benefit from it.

Cashback Amt. Rs. 1800 of order No. 5449431161 of crompton PS17VAC voltage stabiliser, which Cashback available again order No.5435025758 purchasing of Diakin air conditioner.

My power bank is delivered but it is fully damage product. Please something do about it.

I have forgotten my password and id, now I m having trouble in changing it. I m trying to call the number provided but it is always busy plss help me, i have 1 cell and 2 sim, but i don't know which is my paytm no. i forgot, no one help me, i send msg & call, no response, plz send the balance amount in my account, this are my no. 9141775739 & 9844185777.

Cashback Amt. Rs. 1800/_ is not credited in my account for purchased of Compton PS170VAC stabiliser order No.5449431161 which cash Amt. Rs. 1800 is available against purchased of Diakin air conditioner order No. 5435025758. Take action in this matter earliest. Thanks.

B K Gadhia.

I ordered Nexa Accupressure Men's Slipper.which order number is 5443733471.Paytm offered me cash back.but i did not receive my cash back.please give me my cash back.

I have order from paytm using first time lucky promo code but the cash back amount has not been credited in my account.

Sir i have sending money on28/07/2018,12:31 pm through UPI a another account. The money has debited from my account and shown me success but the money has n't received the another account. what is the problem please concern it as soon as possible.

Please suggest me how to retrieved my paytm password.