service.in@xiaomi.com: Xiaomi India Customer Care Email

My phone redmi note 4 (black) bought in October 2017 had an explosion in it's battery that rendered the phone useless. This incident occurred while charging the mobile. Can anyone give me suggestions as how to proceed with the situation and applying for consumer forum. ASAP!!

I have not got my order delievery. More than 15 days have passed but i didn't get my order. I also got the call of problem solving expert. He had told me that i will be getting my order before 23 may but i didn't got. Tell why this delaying is going on? And plz obtain my order.

Please help me for reset my password.

After 7 days of your company, TV could not be installed. The mi service is the worst service provider. In future, I will not buy mi product. Customer Care has kept only lying to speak, no help goes on. The world's worst company and the poor service mi company. Here customers are framed.

I am interested to open a new Xiaomi mobile after sale service center in Himachal pradesh (Hamirpur city). Could you please let me know the term &condition and proper process to move ahead & whom to contact also.i have enough man power and 750 squre foot shop at a good location main market hamirpur. i have experience service centre and curtly operate micromax, nokia at hamirpur city.

Manoj Kumar
7018303800

Very bad company... bad experience service is not good.. bad service. so please suggest don't purchase the phone.

My name is Vipin Vimal,

I bought a redmi note 5 Pro on 13th April 2018 from Noida, sec-18, uttar Pradesh, 201301, India. After 2 days I noticed that there is a problem in calling sensor then i Went to the satguru communication on 17th April 2018. Satguru communication is a mi service center that is in Noida sector -27, uttar Pradesh, 201301, India. I was requesting to the manager of that service center to replace my phone because there is a problem in calling sensor and it just 4 days old then they took my phone and just update my phone software and then they told me that your phone is ok. After sometime sensor is still not working then I visit again and they done the same process.

I have visited 3 times but the calling sensor is still not working.. I told him that I'm a businessman and I don't have time to waste here. But they never response.. I have lots of expectations from mi but they disappointed by their services.

I'll never recommend this brand to others.. Please check out my Bill and jobsheets.

I am order Redmi note 5 6GB ram 64 GB black.
Book my phone pre-order may 4 but this phone not shipping today date 28 monday. pls reply to me red mi service when this phone come to my hand. how many days i am waiting plse reply. My mobile number 7207238343.

Plz change my phone.

Plz tell me how to use earned VIP point and mi tokens.

Hello sir my redmi note4 mobile purchasing for 15 day but it is working for 10 days in automatically switch off and mobile not working in for 4 days. give me reason for mobile nor working give me the solution. thank you

My Area pin code is 842002 and this product is not delivered in this pincode why. Mi Tv 4A 43 inch.

Mi TV 43 inch service very bad. mi TV installation engineer not come to correct time, I am wait for last 5day but not response.

My invoice has lost and i am unable to download it. So plz help me.

I buy Mi note 5 pro. Delivered yesterday mobile switched off automatically, now it is not switching on. 6 gb ram black colour

Respected sir,

I am yogendra singh and I purchased a mobile redmi 5a from a shop at 2 june 2018 but I feel issues in my device. So plz replace my mobile/ solve these problems. Thx to all service providers of xiaomi.

Yogendra singh shekhawat
Sikar
Rajasthan

Hi, my problem is i am not able to get COD of mi redmi phone. pls help.

We are waiting for launch of Xiaomi mi 8/8 se in india. so please launch them as soon as possible and there is always shortage of Xiaomi phones in india. so please increase stock for Indian buyers.

My name is Kapil Kumar and my mobile Redmi 4 4G 64 GB Ram. Myy mobile is missingfrom date 6/6/2018. I complain to Bangalore police information. my handset password available IMEI 1:- 866752037227500, IMEI 2:- 866752037227518 and Mobile SN:-1565818196833. Mobil no 8252473579. I kindly request you not open the mobile any person Kapil Kumar vill- gobindpur post+ ps- Kochadaiyaan dist - Rohtas Bihar pin code 821112.

My mobile is Mi y1 which is overheating. Pl help to solve it.

Dear sir, my phone redmi 5. i purchased 14 may 2018. it show no service when I call 3 times customer care they said that you contact near service center. When I went service center they said it's out of warranty because its in water but I know that no water is in it. I again call customer care they talk to service center but they couldn't response it. I attached job sheet and pic of my phone & bill also. I requested to u please solve it problem as soon as possible.

I am unable to use my Mi coupons.

I am getting error... com.android.systemui has stopped.

Send bug report to mi for analysis? this report may contain personally identifiable information. Your report will be used to help fix this bug and will never be shared in any commercial CONTEXT. Redmi not 5 Pro mobile problem. Reply please

I purchased redmi 5A 3GB 32GB dated 11Jun but given me faulty model showing display problem in lining complaint no WOIN 2018061301013.

I purchased mi tv 4a on 01/06/2018, delivered on 08/06/2018. I booked time for installation next day but so many days gone. There is no response from company. I complained everyday in customer care but no solution. Very bad service.. Disaster. Cheater company.

I am 2 USB booked, payment deducted but order is not confirmed. Please confirm that my order details Otherwise return back my money in my account details is mention from this form account is 0109104000327800 IFSC CODE NUMBER IBKL0000109.

Please my mi tokens unlock. my mi tokens not redeemed please help my mi tokens unlock I request you.

Sir, It is my very bad experience which I would like to share with you. I am a regular customer of Flipkart as well as MI Redmi too. I have bought Redmi 3S prime at first which is working fine till today. In same hope I ordered Redmi note 5 Pro on 04.04.2018 and it was delivered me in sound condition (invoice copy enclosed IMEI/Serial No: 868622030355061). Everything was fine upto two months but suddenly my phone started hitting and issues like getting power off/on itself for which I went to MI Service centre situated at S P Verma Rd, Patna, Bihar-800001. They took my phone on counter and went inside the room after few minutes they came with the excuse that your phone is out of warranty and the reason is that your phone was opened before as there is one less watermark in the phone.

I requested them many times that my phone won't opened by anyone but they were not ready to cooperate thay simply says that either pay Rs 4600 for display or take it away without repairing as your phone will not be repaired under warranty. I would like to attract your attention towards this if I am getting a phone from flipkart then who is responsible for this kind of problem?

1. First thing is that if phone was working fine no one giving attention towards its watermark inside a prime factor for warranty.
2. And secondly when such problem occurs and MI Service center after opening the phone says that watermark is missing inside and warranty will not be offered.

Hence I would like to request you either to solve my problem or matter will be inquired with the help of law and orders.

With regards
Randhir Kumar
9631953888

I've tried ways and means in updating google services but couldn't update it. i followed the steps through youtube but option is not found in this phone. (there was problem in communicating with the google server) in setting there isn't apps, account options. i am helpless help me out.