customercare@polycab.com: Polycab Wires Customer Care Email

Dear Poly cab Team

We have requirement of unarmored flexible FRLScopper cable confirming to IS 1554 Part -1 following sizes for ONGC.

1c*50 sqmm, 3c*6 sqmm, 4c* 6sqmm, 1c*6sqmm.

Please confirm these specification will comply by polycab.

Regards.
M.P.S.Rathore
9310207396

GOODquality of LED lamp but improvement needed

I have one Polycab fan this one not working properly sir without fan put running and after connect my 3 Patti polycab fab but again not working... very slow running. plz do something.

Plz send technician at dealer address.. product- maruth pedestal fan- 3pc, highspeed pedestal fan glorry-5pc.

Your technician has charged Rs 250 for service and replacement of bush of my fan bullet 2000.It is within the guarantee period as it was purchased on 14 May 2017. He has taken the old bush back within stating that he has produce it to the company. I only want to know if he has done a right thing. Kindly answer. Your technician's name is Mr Gupta.

We have planning to purchase 300sqmm*3 core aluminum armoured HT cable. Does it have any difference between round armoured and flat armoured technically and commercially.

On my previous complaint, the mechanic attended but could not rectify it properly. Again the geyser not function properly and despite of my repeated calls also they have not attended to the complaint. V.Rajarao, d.no.73-20-2/2, AVA Road, behind Sri venkateswara temple, Rajahmundry. A.P
C.no. 9440908003

Ceiling fan is not working and customer care number also does not connect, very bad service. Never use their products.

I am not getting my points in my bandhan star account. Amount 6000 plus on number 9271749459. Even after complaining several times at service centre I am not getting any response. please tell me when u ll transfer it in my account.

I bought polycab fan on 3/12/2017 but it makes so much noise. I complained, technician camebut did nothing saying regulator problem. though i have changed 2 regulators. very very bad experience.

Dear polycab team,

Model no.Eterna 3 ltr
Serial no.MB:IWH:03L:P:0117003889
Date of purchase: 3/7/2017

On my previous Complaints, the mechanic attended but could not rectify it properly.again the geyser not function properly and despite of my repeated calls also they have not attended to the complaint. Your geyser having lots of problem not working properly i purchase before 3 months from next it giving us problem so plzz replace the geyser.

NOTICE:
Replace my geyser as soon as possible otherwise I will case on consumer court for I'd polycab company.

Regard:
Sayyed israr hussain
Mob:9930646385
Add: habib bldg, A-wing,rm-203, suhanSuhana compound, Mr.darul falahfala masjid,opp-gulab park,amrut nagar, mumbra, dist thane. 400612.

Your dram scheme bad name star Polycab Bandhan. totaly fail and fraud type scheme customer money not getting back money your company use each wire man Rs10 for company growth this amount is not return properly.

Fan is not working properly, there is sound coming from the motor like.. tuk tuk.

Fan is making some noisy sound like tek tek. noisy fan sound. so need service.

My ceiling fan does not work properly after using of only one year.

My fan was not working so I called customer care but they not pickup my call... What the hell?

My wall fan does not work properly after using two month. i had complaint so many times, still no response from executives. my complaint no is MUM18100916604. very bad service from polycab customer care.

Dear Team,
Your post sale service is good. Complaint registered regarding RPM of ceiling fan. Problem resolved by within specified time.
Thanks a lot.

नमस्कार जी
सभी tv चैनलों पर पोली कैब का एक ad जिसमें परेश रावल जी polycab की best क्वालिटी के बारे मे बता रहे है कि polycab wire लगाने वाले घरों का बिजली का बिल काफी कम आता है और अन्य तार लगाने वालों का बिजली का बिल ज्यादा आता है क्या यह संभब है कि polycab wire बिजली का बिल कम कर दे या यह केवल ग्राहकों को भर्मित करने के लिए है कृपया बताया जाए.

अवधेश मंगल
मोरेना मध्य्प्रदेश