cs@flipkart.com: Flipkart Customer Care Email

I bought Redmi 5a it's been repeatedly stopping due to software problem, I want to return or exchange no one is responding worst servicing by Flipkart.

Sir, Yesterday I given order of one redchief sandal, 8 no. men sandel, price is 1836 rs only but my payment cut by your company... higher order given nor the money.

Why you canceled my order, reply me immediately. No one called on the day of delivery if they coudnt find the address.

Sorry, Onida 1 Ton 5 Star BEE has been cancelled as our courier partner was unable to deliver to your address. Please check email for more details.

My registered EMail ID-flipkart.b.k@gmail.com, my this flipkart account was suddenly deactivated without any prior notification or any other thing and also my all orders are there, I unable to access them and unable to check the status of those shipments. I dont' try to do anything which breaks the flipkart's "Terms & Conditions". So, I request to flipkart's team, please re-activate my flipkart account as soon as possible, that's why I can manage my orders properly.

GST bill pay send to customer otherwise our GST number send to flipkart. complain our bill not attach GST number. Because of GST not refund by income tax.

How you cancel my order of Redmi 5a (grey, 16gb)? Why you cancel the products by yourself?

I am loyal customer of flipkart but today at 16:05:2018 at around 12 noon I purchased a red mi note 5 pro on flash sale. I made a payment from my bank debit card. I even received a sms acknowledging the same. But suddenly at around 8 in the afternoon I noticed the SMS stating my order was canceled automatically by flipkart and the money was on the process of getting refunded back to my account.

After contacting customer care floor manager they told me that my order was canceled by seller for bulk order that they alleged what I had done. But to my surprise that the same phone is available in the black market for few rupees more but when you want to purchase it legally from the seller the excuse they provide is bulk order which I have not done. Even the flipkart guys can confirm the same from their site as I have used their application to purchase.

I have waited for this product for last 1 month I every flash sale. One time I got stuck in payment portal as the product was out of stock. That was understandable but this time payment was made order was also placed and now they cancel the order automatically.

FLIPKART SHOULD NOT TREAT THEIR CUSTOMER AS A JOKE.

Because of their mismanagement I have been the victim. I would like flipkart to reinstate my order as soon as possible for which I agree to pay the cost. because the problem was due to flipkart and seller for which I am the victim.

I have ordered for a MI Mobile vide Flipkart Order OD2123218930578320, dated 15/5/2018 to be delivered at Chennai. Commitment date of delivery is 16/5/2018. On 16th at 4.00 pm I got the message that your consignment is one hour away. But at 6.00 pm I was told that your consignment has gone to some other city. Till 17/5/2018 the consignment has not reached me. Why I should not go to consumer forum and sue Flipkart.

I ordered a fastrack watch which i received on 11.05.2018 & due to size issue i requested to the same Returned but they didn't send me a warranty card & now refusing to take back the product after saying that i have misplaced it.

So many calls So many emails i have made but Problem not resolved yet. Customer problem is not yet resolved even after so many calls. & now saying it can't be Returned.

Worst Experienced with Flipkart.

I will not purchase anything & also tell others not to purchase anything from this fake people Selling incomplete Product.

Dear Sir/Madam,

My order ID OD212307459181723000 I have booked for OPPO F7 in exchange offer so the delivery boy denied to pick up my phone as it has minor damage on it but not the display or the panel it's the finisher which has damaged.

I don't know what has happened I think you are expecting phones without any damage so for that I should return only brand new phone without any minor damage also. Person who exchanges the phone once it's old only but flipkart is expecting new phones I think.
This is a horrible experience which I had.

Other online shopping guys take it with minor damage also this is not the first time I'm exchanging phones.

So please look in to this and do the needful ASAP.

Thank you,
Arun karthik

My gift card not added in wallet.

I ordered a bag, order id:OD212315136276034000. It was about to get delivered by 17th May. Without even notifying the customer they rescheduled the delivery date and made it 20th May, which is Sunday.

How am I supposed to collect the order, as my office is closed on Sunday. Even I cancelled my last order due to this logistics issue. I dont know what kind of Issue is this. Never experienced such worse service from Flipkart. Not going to buy anything from Flipkart again.

Still I didn't not receive tempered glass. But the status is in delivered condition. You are cheating the customer. So deliver as early as possible. Otherwise I will give complaint in police station.

There is a hanging problem in my new phone samsung galaxy c7 pro. Some time pone switch off when i called and i have 3 time complaint but they not solve my issue. i have advice to all person plz dont purchase any item in flipkart.

I have purchased one gionee battery through invoice no. FAA10E1800034406 DTD 22 03 2018. The battery is worst one or duplicate. Pl. replace it.

I have got wrong and used product..i have purchased shoes from Flipkart Ordered On Fri, May 11th '18 and got wrong and used shoes. Now from 5 days continuously given the complaints and being worst experience with customer care service that they are placing wrong complaint against this return of product the pickup is cancelled 3 time... very unhappy from Flipkart worst experience... never going to shop again from same website not even suggest anyone... want my problem to be solve. My Order ID OD212291741578870000.

PRODUCT NOT RECEIVED!!!

My name is khushal. I have ordered mobile phone on 13/5/2018 with Order ID: OD212306013984114000
As per the information we have, is showing that the product has been delivered on 26/5/2018 however we have not received the mobile yet!

Tracking ID: FMPCO318316997
Please let me know the address where the product has been delivered.

Reply me ASAP!

When my new home theatre reached soon I opened started connecting but d remote of that is not working at all so plzzz do so earlier n I need to exchange this remote. so do the needful.

Hi.. I have not received the pearl set the one i ordered. it looks totally fake & local metal which you get on the streets. I ordered for my Mom for Mother's day occasion & it was so shocking & heart breaking when i saw that set. Totally unacceptable.. kindly inform the vendor. Flipkart will have a bad market name because of this. I want to return this product. Thanks.

I had make a order for below items.

Blaupunkt SBW-01 Dolby Bluetooth Soundbar, but till date I have not received the product and suddenly message from flipkart , your order had been canceled and you have to try once again for this product from the site , and when I visit the site for this product it shows it is out of stock, my status show your refund has been initiated - why I dont know, I want this product.

Why this type of things are happening in FLipkart , and when I am trying to reach customer care , I can not reach to customer care as i don not have any pending order in place. This is worst experience to my for FLIPKART. As I had very good experience with Amazon and other online shopping website. I need to call customer care - can any one help me for this, i will be thankful to them.

Very bad experience with FLIPKART online shopping.

Why Flipkart canceled my order, I want this product. After 6 days Flipkart canceled my order without discussing with me.

OD212314064982168000(1 item)
Order Date - Mon, May 14th '18 1:40 PM

Please call me back to check why my cask back is not received after 90 days of the order #OD111347562840050000. Emailed to cs @flipkart.com wasn't worked out. Called to 18001023547 & 18002089898 are also helpless. Worst customer support in flipkart. I will never order anything in your app. Highly disappointed with your service. Call me back immediately.

Hi Team,

i have oopo f3 plus order 15 may 2018 i got the product 17 may 2018 i have open the box head phone is missing same day i have complaint register. your customer care employee said we will replacement on before 23 may 2018 but i got the product 21 may 2018 than i was open the box in front your delivery boy. that box also head phone is missing i was said your delivery boy i am not get your parcel please take it and go and he speak also very rudely and i am not sign any your delivery received report. 5min later i got SMS from flifkart your parcel is delivered.

I am very disappointed by your delivery services.
Important

1. I have opened parcel front your delivery boy.
2. I have video i have proof also.( your not sort out i will go for court )
3. why they people doing Disrespectful.
4.

This is my first time compliant Reference Number

Order Id: OD212323269229216000
Return Id: 12201234282042355780

9869158676 is not my mobile number. my registered mobile no. with flipkart is 9930283352 on which your TV engineer can contact me for installation & demo of this TV. Kindly send your TV engineer can for installation & demo of this TV having product ID (OD212326490270856000). This product was delivered to me on 18/5/18, but still I had not get it installed.

Till time My order not received and every customer care emp. not provide me Courier Company details. I think Flipkart is a very big fraud company. I will never purchase from flipkart...i am very disappointed.

I m really disappoint with flipkart bks delivery has came at 16may bt yet the delivery is not came at my doorstep. I ordered Redmi not 5 pro bt yet I didnt got taday is 23RD may then only... they are saying dat sorry for delay... abhi delay ka me achar dalu??? I want that mobile as soon as.. otherwise I will never purchase from flipcart. i am very disappointed.

Dear Team,

I am unable to login in flipkart last few days. My resister mail id is aditya.giri9 @gamil.com. I have complain 17 may but no solve my issue till now and no reply by flipkart team. Before I think that flipkart is the best but right now flipkart is very bad, Please reply. Please solve my issue ASAP.

Thanks & Regards
Dhivendra Giri

I had complaint 3 time. Without inform me, they reject the complaint. First time one boy came to take shoes.. He (idiot) said these shoes are wearing. Getting dirty from the bottom. He ( stupid) does not know this, I will check this wear so Something will be so messy. And not write to flipkart site only just check in the box. Soo plz refund my shoes... My no. 8700525713.

I had ordered nut_dry_fruit 51 | REAL 500 g almond (badam giri) on dated 17/05/18, my order id is: OD212341167537605000.

The packet was received in damaged condition. I have already complained and asked for replace this damaged packet with a fresh sealed packet but I only keep getting promises. Its my humble request to you sir, plz kindly look into the matter and do the needful. Awaiting your positive response.

Thanks & Regds,
Shaheen

My order got delivered but not received. I got message that the order is delivered but i have not received the order. As per commitment flipkart is failed to deliver. I have lost my faith on flipkart and will not do shopping. I suggest my friends also not to do shopping from such type of shopping site, who don't care about customer.

I have ordered 1 watch from Flipkart and choose options for COD, today when I check my order status it's showing I need to visit nearest hub for pickup my product, when I visited they inform me we don't have any options for cash u need to pay through online, I agree and make payment through my credit card amount got debited from my account but Flipkart told me that they have not received my amount it will be refund back to your back, then I wrote a mail to grievance.officer@flipkart.com, then I received a called from same team and inform me it will be resolved before 30th may,after that I got msgs that my order has been cancelled, then I called customer care 1 senior officer commited me that we will receive product within 24 to 48 hrs and also u will receive complain no but after disconnected the call I'm not getting any SMS then again I called customer care then office inform me that we don't have a any requests for the same u need to order again...

1. When I choose options for door step delivery so why I collect from nearest hub.
2. Who informed you for cancelled my product.
3. Why your executive forced me to pay online.
4. Why I need to wait 8 days for refund.

I am really very disappointed with the service, so please help me regarding the same. My order ID - OD212413189236766000.