Official website: Xiaomi India Online Customer Care Support Link

I want quality and notice the product rating but you mi company product not working according to rating. battery consumes after 2:30 hour and bluetooth connectivity range is only 2 meter. Sound as not whatever I read customer review. please solve this problem. I have got product before 2 days.

Dear Xiaomi,
I purchased note 3, phone working is good but once my mobile felt down that time mobile screen is cracked, but display is running is good but mobile on screen is cracked that time. i met the service center, they are checking the phone after he told the total screen should be changed. that time i am asking small doubt why are changed total display and that spare cost is very high range Rs 3340/-. He is not reply, please reply this mail.

I have bought redmi 3s mobile on 6 October2016. this is within warranty period. mobile not work properly especially touch problem. Service centre charge me Rs2300 while my mobile is in warranty period.. this is wrong..i will take help consumer help forum.

I have full screen vibrates and in service centre changed my plate but my problem not solved. Next day saying your imei no don't match so bring your purchase bill which match your imei no. How can it be possible after changing board. please get me a way to solve my problem at all.

I have purchased redmi mobile, I hope good mobile but one month before network. that purpose I going out service centre I needed mobile. my question my all contact details deleted but network problem solve all contact details compulsory yes or no and servicing after not correct guidelines needed .rajaji nagar 19th main road 24th cross Bangalore HCl service not good. that boy not correct response that boy told I am not needed service guarantee what's this customer satisfaction important. no service guarantee why redmi use what guarantee. Pls take action or future big lose it company.

I bought Redmi note3 by march 2017 and the touch stopped functioning by June 2017. I sent the phone to service centre at Coimbatore and was informed it is due to liquid damage and nit covered under warranty. I am 100% sure there was no chance of liquid damage and asked for clarification and actual cause of touch not working.

I wrote mail to service.in @xiaomi.com and they asked to give the phone back at service centre and get the job number for escalation. I did accordingly. Post that am not getting proper response from them for my emails and at service centre they are asking money to handover the device back which is not solved. When i ask the reason for asking money there is no response for my email from servuce.in @xiaomi.com.

Then i wrote to service.global @xiaomi.com. They are in turn again and again insisting to contact service.in @xiaomi.com but they are not responding to my emails. Now my device is in service centre at Coimbatore and there is no response from service.in @xiaomi.com for my emails.

Its a deadlock situation and i am not sure of further proceedings. If Xiaomi cares about its customer i believe they might respond with a solution. If not there is no point in buying xiaomi products.

I called to customer care of mi to confirm that today 21-10-2017 mi service center of Bilaspur Chhattisgarh is opened or not. Customer care was telling today mi service center is opened but when i reached there at 10:55Am it was closed. i called to person of mi shop but he was not picking my phone.

Sir i am brought redmi note 4 and now in under warranty period during video camera time voice was not come properly pls help.

This is worst product and not working properly. so plz don't buy this product.and this company is not satisfy customer.

Hai xiaomi team,

First of all, i am expecting a reply from you without just ignoring this mail. I purchased mi4 phone in may 2017. From initial days i found that touch is not that much effective. But after 4 months suddenly i experienced 2 to 3 hours hangout. But nw, touch is not working completely. I would like to know as a customer, is this the level of standard you are maintaining with your products? Are u guys are satisfying minimum standards and quality checks which are binding you? I think Rs.6999/- is some what material amount to be considered.

I personally felt like, simultaneous worth in other brands are giving much better results than comparing to your brand. if i have this typ0e of experience, how can i refer an other friend to purchase your brand mobile? I also want to know: Atleast now, what all you can do me to help me out?

I unable to redeem tokens please check.

Hi, Against this invoice received mobile dated 10.08.2017, Mother board not working as per reports received from customer care within 131 Days – today replace mother board & handover to me but not working properly, I'm very disappointed to Mi-company and services center. please solve my problem urgently.

Request to you please help me – replace this product or Please help to resolve this issue. Kindly do the needful Invoice Number # FAAAL61800129189 & Order ID: OD109911286157882000

My contact no. Mobile No 9619399880 mukesh.mishra @wipro.com.

My mobile is under warranty. My mobile phone starts shutting down automatically when charging with a new mi adapter charger, which causes a lot of trouble Please find solutions, and solve my problem by registering my complaint?

Earphone does nt work. sound quality not good, noise in sounds a lot. i wanna replace my order.

I have deleted my mi account before sign out in my mobile. I have bought this Redmi 4 mobile before 5 days.The device has been locked when i even enter correct password. Please help me to unlock the device.

We have received a payment request from credit card magar order not successful and deduct my account, but the order has not been confirmed. Please confirm the details.

PROBLEM SOLVE.

Sir I m from Kashmir, my problem is play store account as i am unable to create a account. my phone is mi a1.

On January 11th, 2017, I bought a 20000 mAh power bank from your website for Rs.2199. Now just after 1 year it has stopped working. I called your customer care and they told me that nothing can't be done. I know that now it is out of warranty, but are you really manufacturing this low grade quality product. You assure best after sales service to your customer, then how can you just say no for any repair work if required.

Your customer care executive didn't even tried to troubleshoot the problem. I am very disappointed by this kind of behavior. If any action is not taken on this I will be forced to move to consumer forum. Waiting for a positive response.

I am interested to open a new Xiaomi mobile after sale service center in guwahati city (mirza) pin -781125. could you please let me know the term &condition and proper process to move ahead & whom to contact also.

Dhruba jyoti das
98549-90621
plz contect me

I have redmi note 4. I am unable to redeem my reward points in to coupons. Plzz help me.

Dear sir / madam, i purchased Redmi Note 4 gold handset (imei - 865758030586124) bill date 30-06-17. I have one years warranty period. phone is good condition but on 15th march it automatically epc assy side key not working with front camera not working. Next day i visited service center at psv solution, shastri nagar jammu, they told me that your mobile is open already. its out of warranty. it will be cost around Rs- 1121.08.

Why i"ll pay? during warranty period it will be free of cost. Handset never fallen from myself & don't have any scratches. I definitely say that it is the product issue.. please solve my problem & do needful from your end. i need positive response.

I had got only 1 piece of screen protector without any practice sheet instead of 2 screen protector.

I had got last time 1 practice sheet 2 screen protector. But this time i had got 1screen protector instead of 2 without any practice sheet. sir please give me replacement service my order no. 518032170204051401.

I ordered redmi note5 pro from redmi store. They said me after 1month that the company is giving insurance from oriental bank he is asking to give him 15700 for the phone. The store is opposite big bazar reliance jio store ambala cantt.

I had ordered a redmi Note 5pro on 13.04.18, But till now hasn't deliver yet I am so glad at your service because I will have to be go out of Bihar I can't sitting here. My work is loosing. so try to understand my problems and deliver my cell phone as soon as possible or I will cancel the order

Mob -7903394607

WhatsApp chatting message pending & slow all app chatting to out - going problem & camera results problems. New update Mi phone version problem solutions.... Help you sir.

I have my own service center and now I have plan to sell mobiles in my shop. how can I get dealership.

A product of your company Redmi note 5 pro is added in cart by me on sale and i get added it in my cart but after filling my name and address it will not highlighted "place order".

How can I change my mobile phone display which is broken and much I have to pay and how much time will be taken to change my display?

Suresh Chaudhary
9934305277

Very poor service provided by your service manager in champa (chattisgarh) 495671.