support@one97.com: Paytm Customer Care Email

Email
support@one97.com
Company
Department
Customer Care
Region
All India
Note
Contact Paytm customer service with your complaint/queries through email.
Alternative emails: info@one97.com, care@paytm.com, CyberCell@Paytm.com.

If the above contact didn't helped you, here are alternatives to reach Paytm customer support.

Contact Number

0120-38883888 - Contact details
011-33996699 - Contact details

Support Link

 - Contact details
Official website - Contact details

Comments

Shailesh Soni

Sat, 03/31/2018 - 19:23

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I have successfully filled order with promo code applied with offer 8000/- but then after i raise my query with paytm for my cashback but paytm says u have not applied promocode maybe? this is insane completely i need my cashback from paytm. if company not getting anything serious in this matter we will take serious action legally from 2nd of april 2018.

Order no.4267705534
Paytm number: 9558475666

24 mar 2018, Booking ID - TFAUAGU ,
Paytm Oder id- 4855240197
Total Amount - 603.72
Cash back Amount-54
Cash back not received in my account. plz check and my ac transfer cash back 54Rs

Rajesh Kushwaha

Mon, 04/02/2018 - 11:35

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I had my merchent ac on 1 april 2018 coustomer paid a payment to me and I cant get my payment till right now...

1. order id. 201804011805050 ( payment of 100rs)
2. order id. 201804011801560 ( payment of 100rs)

kindly help me out in this situation.

Pankaj bharti

Mon, 04/02/2018 - 14:25

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I had did delhi metro card recharge of 200 rs on 26 mar 2018. Order no is 4857971619. I had applied promo code successfully but still i have not got 20 rs cashback on my wallet. Pls look into the matter and send cashback asap.

Naseem ahamed

Mon, 04/02/2018 - 19:35

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I have recharged by idea number 9525209803 and the order number is 4898935536. The order history says that the recharge is successful but the phone has not been credited.

Also, I mailed my grievance to care@paytm.com but in vain. Why do I have to download your app to register a complaint. Why there is no executive with whom I can talk or a mail id where the complaint can be registered?

Mihir Dahisariya

Tue, 04/03/2018 - 07:54

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I have not received any cashback on the offer of RECH50. I have recharged it on 28th March of Rs50 but not yet received the cashback.

Bharat meena

Wed, 04/04/2018 - 08:35

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I pay electricity bill through Paytm and it says that 50 rupee cashback in 48 hours now 144 hours are gone but I don't receive my it. please give me my cashback.

Saurabh Chaudhary

Thu, 04/05/2018 - 14:19

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I ordered a Swaggy solid men's track pant. It will delivered today but the cashback of Rs200 will not added to my wallet till now. Order no.-4898350474

Piyuosh kumar

Thu, 04/05/2018 - 18:43

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I have use an card of pulse paytm cash. It tell me the money will added in your paytm wallet in 48 hours but this is the 5 day of the paytm cash added date plz give me my 15 rupees in a day.

Pramod kumar

Sat, 04/07/2018 - 18:40

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Dear Sir/Mam,

I edited my profile on 9058795880 and updated another number 9286743233 and in this number I already had paytm account so I clicked on option no,I do not have account on this.In 90558795880 Kyc was already done that's why I want to update my number in that account. Due to this my account balance on 9286743233 reduce to zero. kindly solve the issue and return my paytm balance. I had around Rs 750 on my 9286743233 paytm wallet.

PLEASE resolve this as soon as possible, and I am not able to communicate you guys through your customers care number.

Kunal kumar

Mon, 04/09/2018 - 01:21

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I am create a bhim upon no., according to offer I am not get 50 rupees, I want to use Aadhar 200 offer. how to use this offer? pls tell me solution.

Shivam Singh

Mon, 04/09/2018 - 10:48

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I have use an card of pulse paytm cash. It tell me the money will added in your paytm wallet in 48 hours but this is the 3 day of the paytm cash added date plz give me my 15×3=45 rupees in a day. Plz help me.

Order no. 4925827695
2nd Order no.4925892809
3rd Order no. 4925894593
Paytm no. 9661958053

Sai joshna

Mon, 04/09/2018 - 15:38

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I have ordered short but till now I did not got cash back of rs 200.

Naushad Alam

Wed, 04/11/2018 - 12:14

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Dear Sir,

on April 10, 2018, I got recharged with two of my mobile phones by paytm. According to the record recharge has succeeded while there was no balance in my mobile. When I talked in customer care, he said that it did’nt recharge. You are request to kindly refund my amount in my bank account.
Detail under below:

Status
MTNL Mob. No. 9013771130 197.00 we have initiated a refund for your failed order
MTNL Mob. No. 9013771130 197.00 we have initiated a refund for your failed order
MTNL Mob. No 9868169413 225.00 your order is successful
MTNL Mob. No. 9868169413 197.00 your order is successful

Thanking you
Naushad Alam

Vishal mishra

Fri, 04/13/2018 - 18:28

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On the morning of 08th April, I booked two movie tickets by using a promocode 'FILM100' in which I was made confirmed that I'll receive a cashback of Rs100. I haven't received my cashback yet.

Sumit kumar thakur

Sat, 04/14/2018 - 17:06

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Dear sir my order no:- 4913180532 my cash back is not credited in my paytm wallet.

Eshan Shrivastava

Wed, 04/18/2018 - 15:00

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I ordered sunglasses on 12 April 2018 and I was supposed to receive my cashback within 48 hrs.. but today I m complaining on 18th. Please take some action asap.

Vivek maurya

Thu, 04/19/2018 - 08:28

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Product should be shipped but cashback not credited in my account, and the delivery date 20 April.

Mitesh Kumar

Mon, 04/23/2018 - 23:27

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Hello mne 22/04/2018 subha 1:30 pe apne wallet se 2000 rs apne bank Ac me transfer kiye the 3 bar failed ho gya 4 bar successful ho gya but paise Na hi Ac me aae or Na hi paytm me h plz help me.mob
No 9812862963.

Aryan gupta

Wed, 04/25/2018 - 05:48

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I ordered Sparx Men's Black & Red Slipper (SFG-48) for rupes 400 it says Applicable cashback will be given within 24 hrs of shipment. But I did not received any cash back yet after 48 hours.

Pramod kumar

Thu, 04/26/2018 - 15:03

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When I am add paytm wallet in Samsung pay mini app error message shows "Maximum number of wallets allowed to register has been reached. Please contact customer services. Please look into the matter at urgent basis.

Neeraj sharma

Thu, 04/26/2018 - 15:58

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I want cash back. Kyc, electric bill payment, mobile recharge and win the 1000 rs for quiz test. Pls solve this matter.

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